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I wish I had seen this forum before I made an unfortunate purchase of Innomax White night Organic latex mattress being sold at Samsclub web site. The mattress has been a disaster. I opened the zipper cover that it is enclosed in and saw only bits and pieces of wool that it is supposed to be encased in. Their is only very little wool in it. The mattress feels very firm although I had been informed by Innomax and speciality sleep services that it had a soft to medium feel. By sleeping on this mattress I have developed pains all over my body. I have shoulder pain in both shoulders, I have upper arm pain in both arms, I have pain in my joints mainly elbows, knees. I have noticed that I have been tossing and turning all night. I am getting almost no sleep unless I am dead tired from physical exertion and even then I get barely 3 hours of sleep. Their is customer representative by the name of Edna at speciality sleep services that sells this mattress to sams club and I was told she was going to work with me. But they have played fools with me. They are telling me to buy their polyurethane topper that they are selling for almost $400. Edna also left a message on my mobile. I could not believe when I heard it. She was reading description of the mattress from the sams club web site! She was trying to persuade me how great their mattress is and to keep it. Her voice was unusually sweet like she was talking to a child! These people think I am a fool. Are there any ways to make this mattress comfortable? Please offer some suggestions. This message was modified Mar 7, 2011 by richardp
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richardp wrote: I wish I had seen this forum before I made an unfortunate purchase of Innomax White night Organic latex mattress being sold at Samsclub web site. The mattress has been a disaster. I opened the zipper cover that it is enclosed in and saw only bits and pieces of wool that it is supposed to be encased in. Their is only very little wool in it. The mattress feels very firm although I had been informed by Innomax and speciality sleep services that it had a soft to medium feel. By sleeping on this mattress I have developed pains all over my body. I have shoulder pain in both shoulders, I have upper arm pain in both arms, I have pain in my joints mainly elbows, knees. I have noticed that I have been tossing and turning all night. I am getting almost no sleep unless I am dead tired from physical exertion and even then I get barely 3 hours of sleep.
Their is customer representative by the name of Edna at speciality sleep services that sells this mattress to sams club and I was told she was going to work with me. But they have played fools with me. They are telling me to buy their polyurethane topper that they are selling for almost $400. Edna also left a message on my mobile. I could not believe when I heard it. She was reading description of the mattress from the sams club web site! She was trying to persuade me how great their mattress is and to keep it. Her voice was unusually sweet like she was talking to a child! These people think I am a fool. Are there any ways to make this mattress comfortable? Please offer some suggestions.
Unfortunately, bedding is very personal to some folks. Especially those that have back maladies. On my sojourn to find a mattress that would alleviate my back pain, I was subjected to the “Used Car Salesmen” mentality. There are folks out there that are only interested in your money. I noticed that many of the regular mattresses (SS, Beautyrest, etc) tended to try and manufacture a mattress for the masses. Yes they had some high end beds (mostly memory foam). They weren’t really listening to what I wanted in a mattress. While I finally decided on a less know manufacturer, the sales person at the store gave me some really good advice. Folks forget that when they change from their old mattress, even if it's worn out or sagging, you body and musculature gets use to the old mattress. He told me that it typically takes from one week to a month for your body to adapt to the new environment. Sometimes the discomfort subsides and you can get some good rest. So, I'm not saying that you didn't give the mattress a rigorous tryout, but to consider the possibility that you may have to spend some more time evaluating it. However, if you're in too much discomfort then my point is moot. This doesn't preclude the fact that Sam's is giving you the run-a-round. They can't legally resell the mattress should you decide to return it. Sam's sometimes doesn't consider the customer in their dealings and sometimes focus more on the bottom line. Best of luck...... |
