|
This is REALLY starting to become a major pain in the azz (well actually in the back).
After deciding to try out a memory/visco (whatever) King size mattress, we went with the Sleep Innovation NovaForm Gel from Costco due to the return policy. Had it for a few weeks and it was just about as hard as a rock. Called Sleep Innovations and told them the story and was advised that the Nova Gel is their firmest mattress (nice of Costco to not say that in their description, huh?). The lady stated that their Roma Serra is the softest one. OK, so we order the Roma Serra, wait another 3 weeks until it arrives and set it up. Well, that was almost 3 weeks ago and instead of getting better, my back pain has moved from the lower back to the middle back, only 10x worse I can't even lie in on my side without extreme pain. My wife has pretty much the same issue, but slightly better. So now, I am sitting here with 2 mattresses to return (Costco is 2 hours away and haven't had time to return #1 yet), and have pretty much written off foam mattresses, period. I am not willing to take the $2500 Tempurpedic chance at all, especially after these two fiascos. In looking for another Costco mattress online, the ONLY mattress that comes seperate (don't need a box as I had built an extra heav duty platform for the foam ones) is the Sealy Posturpedic Roseshore plush king which uses coils for support and various foams for top layers. http://www.costco.com/Browse/Product.aspx?Prodid=11698954&whse=BC&Ne=4000000&eCat=BC|93|1924&N=4018918&Mo=25&No=22&Nr=P_CatalogName:BC&cat=67410&Ns=P_Price|1||P_SignDesc1&lang=en-US&Sp=C&topnav=
Has anyone had experience with this Sealy mattress or does anyone have any idea as to where we should go from here? Note: Both side sleepers, both avg height and weight. I have had major spine surgery several years ago.
This message was modified Nov 29, 2011 by robertwhite
|
|
robertwhite wrote:
Secondly, a "Cloud" is only what, 8" thick? My current Sleep Innovation (going back tommorrow) is 12" and the platform I made was built with a 12" mattress in mind. I would have to build a totally new platform or add to what I now have just to get the Cloud to look normal in my bedframe. Again, there is no way in the world I would even begin to think about spending $2K on a skinny little 8" foam mattress, even if it was gold plated. Thirdly (and we have discussed this before), Tempurpedics 90 "sleep comfort" warranty is a joke. The warranty is automatically VOID if you buy anywhere other than directly from TP, either online or in a corporate store. Anyone buying a TP from a regular mattress store is taking a chance on the store actually honoring their (the store, not TP) warranty. And in some states, you can NOT return a mattress, period. State law strictly forbids it. Costco on the other hand can skate around that law by shipping a returned mattress out of state to another one of their stores and then doing whatever they do with it upon return. Plus their no questions asked return policy is the best in the business, What does the local mattress store charge for you to return a mattress? $200-400 handling fee, which is a complete joke. Thanks, but I will continue to take advantage of Costco's policy until I find the right one.
If you're insisting on putting the mattress on your platform, don't buy a Tempurpedic. ok, so you need a King, didn't know. I don't care how much is *might* have cost Tempurpedic to produce a mattress, I care about how well it works. How's that thick 12" mattress working out for you? I don't care if a mattress is only a *skinny* 8" thick. I care about whether it works. I can't speak for your platform. Mine is stadard metal bedframe, 9" TP foundation and 'skinny' 8" mattress. Innerspring mattresses are piled high, but over half of it is hollow space with springs. So, Cloud is 8" of no hollow space. I'm sure there are more than a few 'skinny' 8" thick Latex mattresses from 1960 that some customers slept on for 30 years. It's not a warranty policy in first 90 or 100 days, it's a store return policy. I was handed a sheet that states they allow a return with no restocking fee within 100 day, no questons asked. I did a return on the $1500 adv. ergo adjustable base. Sounds like your major retailers charges lot for returns, ok btw, my 11.75" Serta iComfort memory foam didn't work for S**t for me and the 'box spring' supporting it was a piece of crap. Guarantee you iComfort gel memory foam is same as Sleep Innovations gel memory foam material. Good luck with Costco.
|
|
Joed wrote:
what will you do then? keep buying from costco and then returen and when you return you have to load that mattress into a truck and drive 2 hours to costco? isn't that a big hassle? ISN'T IT SHAMEFULLY EMBARSSING THAT usa the greatest civilization ever known to mankind cannot make DECENT QUALITY MATTRESSES FOR ITS CITIZENS? I MEAN LOOK, IF AMERICA WAS GETTING SLEEP , GOOD QUALITY EXCELLENT SLEEP, THINK HOW MANY PROBLEMS THAT WOULD SOLVE! The list is endless. BUT sadly we have greedy capitalists that just want to dupe us, deceive us into buying garbage mattresses that have huge drawbacks and then we have salespeople that lie and lie.....trying their best to deceive us into buying garbage mattresses We need the government to step in and force these mattress pimps to mend their ways. AHA MATTRESS PIMPS LOL... Man I justy wanna get good sleep. is that too much to ask? Give me a quality mattress at competitive price. Is that too much to ask? Don't sell me junk. is that too much to ask? First off, I really don't think the mattress mfrs are out to screw everyone. They are trying to make decent quality mattresses that work for most people. Think of all the cost of manufacturing, materials, storage, labor costs, everything, then shipping, delivering with increasing fuel costs. It all adds up. Most people can get by on your basic innerspring mattress. My sister and brother in law are very happy on their Simmons Beautyrest. Some people's bodies are in worse shape and need a more specialized mattress. Like I said in another post, a mattress cannot do everything for a sleeper. Look a sleep website - mattress is only one part of the equation. Regular sleep hours, dark quiet room, no late night eating, reduce stress, no caffiene, good room temperature..... there are many factors to a good night's sleep. Look at the whole picture. Don't worry too much about getting it just right the first time, you'll never know how a mattress feels after 7 hours of laying on it by trying it for 20 minutes in a store.
This message was modified Dec 1, 2011 by slpngoc
|
|
Joed wrote:
|
|
slpngoc wrote:
If you're insisting on putting the mattress on your platform, don't buy a Tempurpedic.
How's that thick 12" mattress working out for you? I don't care if a mattress is only a *skinny* 8" thick. I care about whether it works. I can't speak for your platform.
And why should I not use a platform? Talk to TP and see if they say its OK or not. Oh, that's right, I did and they say it is just fine. In fact, they said a platform is just about the best thing you can do as it is a solid, unflexing surface. As I said, the 12" didn't work, which is why it is going back. I also said, only a fool would put down $2K for an 8" piece of foam. So you returned the base. You have also stated previously that you have gone thru 5 other mattresses in a short time frame before you bought the TP (or at least bought the hype) How much did your trial and error cost you in "S&H" fees? Many hundreds of dollars, huh? How much did my trial and error cost? ZERO It is pretty funny reading your posts. You joined a couple months ago and if memory serves, you are now selling mattresses, no? So, because you recently started selling, that means you know everything? I think not. (and don't go by my join date for your witty comeback, I was here years ago with a different name)
This message was modified Dec 2, 2011 by robertwhite
|
|
robertwhite wrote:
And why should I not use a platform? Talk to TP and see if they say its OK or not. Oh, that's right, I did and they say it is just fine. In fact, they said a platform is just about the best thing you can do as it is a solid, unflexing surface. As I said, the 12" didn't work, which is why it is going back. I also said, only a fool would put down $2K for an 8" piece of foam. So you returned the base. You have also stated previously that you have gone thru 5 other mattresses in a short time frame before you bought the TP (or at least bought the hype) How much did your trial and error cost you in "S&H" fees? Many hundreds of dollars, huh? How much did my trial and error cost? ZERO It is pretty funny reading your posts. You joined a couple months ago and if memory serves, you are now selling mattresses, no? So, because you recently started selling, that means you know everything? I think not. (and don't go by my join date for your witty comeback, I was here years ago with a different name)
|
|
Cloud is working out pretty good for slpgnc.
The problems I had with cloud when I layed on it was that it was little bit low height for me. And it did not feel it had lot of tempur foam on it, kind of felt firm. It has only 2.8 inch of tempur foam in it may that is why it did not feel plush. Also I am thinking sleeping all night on cloud, the 2.8 inch foam, my body will sink through to the base foam. That will make the mattress unbearable. Also it is a one time decision for me and I don't want to go back and forth like robert is doing with Costco. This message was modified Dec 2, 2011 by Joed
|
|
Joed wrote: The problems I had with cloud when I layed on it was that it was little bit low height for me. And it did not feel it had lot of tempur foam on it, kind of felt firm. It has only 2.8 inch of tempur foam in it may that is why it did not feel plush. Also I am thinking sleeping all night on cloud, the 2.8 inch foam, my body will sink through to the base foam. That will make the mattress unbearable.
Also it is a one time decision for me and I don't want to go back and forth like robert is doing with Costco.
I returned both of the Sleep Innovation beds at Costco today. Got my money back, no questions asked and no hassle whatsoever. Brought home the Sealy Posturpedic Rossville (plush) and we'll hope for the best. |
|
roy1 wrote:
No need for you to try and take up Slpxxx cause. I'm quite sure he can and hopefully will explain himself. |
| I hope your pillowtop mattress performs better than mine did. Good luck with it, but if it does fail I guess you know about the mattress surgery threads on this forum. Very interesting and helpful information! |
|
robertwhite wrote:
And why should I not use a platform? Talk to TP and see if they say its OK or not. Oh, that's right, I did and they say it is just fine. In fact, they said a platform is just about the best thing you can do as it is a solid, unflexing surface. As I said, the 12" didn't work, which is why it is going back. I also said, only a fool would put down $2K for an 8" piece of foam. So you returned the base. You have also stated previously that you have gone thru 5 other mattresses in a short time frame before you bought the TP (or at least bought the hype) How much did your trial and error cost you in "S&H" fees? Many hundreds of dollars, huh? How much did my trial and error cost? ZERO It is pretty funny reading your posts. You joined a couple months ago and if memory serves, you are now selling mattresses, no? So, because you recently started selling, that means you know everything? I think not. (and don't go by my join date for your witty comeback, I was here years ago with a different name)
Me, sell mattresses for a living? Never. 4 mattresses tried, one kept. First one cost me nothing. From a local maker, got full refund. 2nd mattress, the Stearns and Foster cost nothing. Third one, a mistake in policy ended up costing $1300 ouch. 4th mattress the SleepEZ cost a mere $66 to return. 5th one is a keeper. This message was modified Dec 2, 2011 by slpngoc
|