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I have been shopping beds in my local stores for about 2 weeks, and like models from Sealy, Tempur-Pedic, International Bedding, and Serta. I can find some of these beds on the internet for a little cheaper price from some large national retailers but have never ordered anything large like this online. I am asking for anyones help, the pros and cons, of any internet retailers that the board members have had experience with.
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Well, the biggest advantages of shopping online are when you can get something that you can't get locally, and if you can get something that you KNOW you will be happy with at a better price. The problems are that usually a mattress is not something that is bought frequently enough to KNOW what exactly you will want and be happy with. The majority of mattresses sold are constantly changing models (or at least names of models) so you don't know exactly if you will be happy with it or not. Also, sometimes there is a problem with a given mattress so it has to be returned. For these reasons, it can be a bigger hassle to buy online. You may end up having to return it. Companies have different policies about returns, so if you end up buying sometihng online, make sure you know what their return policy is, how much it will cost you, etc. :Local companies are also more likely to work with you in getting the mattress into your house, and will generally help you remove the old one. These are the pros and cons I am aware of - there may be others! Good luck! and keep up posted, please! |
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Yes, the same model mattress will have different names in each store. This is done to prevent comparison shopping. As mentioned, if you get the wrong one, or don't like what you ordered, it's much easier to change it if you buy it locally. I've found it's often easier to get good prices and better service at smaller, privately owned furniture stores. I didn't order a bed online, but did just order a latex topper from Overstock. It's my first time dealing with them, but I found the customer service to be exceptionally good. Of course if you order there, you can't really do an exchange. You would have to send it back and place a new order. |
| When I purchased my comforpedic last month, I tested it out in stores & then bought from an online seller. Got a much better price than I coudl have in a brick & mortar store. The seller I bought from made it easy to see the different names that each level of mattress went by, which made it a bit easier to compare price. |
| I like the fact that you don't get hassled by a slick salesperson like what happens when you're in an actual store. Plus usually you can buy mattresses cheaper when you get them online. For those reasons alone, I think online is the way to go. I would make sure though that there is a good return policy in place before you buy just in case the mattress doesn't happen to work out. |
| Thanks for sharing your information.I will buy one. |