Consumer Reports on mattresses
Apr 23, 2010 1:43 PM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
I am posting this link not because it is an informative article, but because it is so UNinformative, AND wrong. In fact this is one of the MOST USELESS articles I've ever seen on mattresses. Check it out (it's short!):

http://shopping.yahoo.com/articles/yshoppingarticles/361/8-mattress-mysteries/

They're still going with the "it'll last 8 - 10 years" myth. Yeah, right... I always felt CR was very spotty in their info. They never seem to do a good job of covering ALL the major brands when they do a review and I always wondered if there might be some kind of politics or payola involved as to why some manufacturers who have great products don't get included in their reviews. This article is exactly why I take everything they say with a grain of salt. Yet, admittedly, I do occasionally go to them for their opinions anyway.

This message was modified Apr 23, 2010 by jimsocal
Re: Consumer Reports on mattresses
Reply #1 Apr 23, 2010 2:41 PM
Joined: Apr 19, 2010
Points: 16
Actually, I didn't think that was such a bad article, other than the "8 to 10 years" myth. When I first started looking into buying a new bed I knew none of those things and would have found that fairly informative in terms of a starting place. I presume that a pretty hefty % of people don't even think about researching online and never find sites like this one; to them, I bet New Mattress = Retail Mattress Store. At least this CR article gives them a little bit of info to go on.
Re: Consumer Reports on mattresses
Reply #2 Apr 23, 2010 2:41 PM
Joined: Oct 15, 2009
Points: 966
Yes, I read their article and it was dissapointing.  They fail to hit hard on the problems with PU foam and the deteriorating quality of today's mattresses.  So, if they can't see it, how is the general public going to catch on?  I guess through the internet and word or mouth.

The upside is that if everyone decided to go latex, the price would skyrocket and it would be more expensive for us to buy it.  The price already is going up with higher demand.  I don't think they could make enough of the stuff (at least 100% natural) if everyone wanted to buy it.

Re: Consumer Reports on mattresses
Reply #3 Apr 23, 2010 4:50 PM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
Yes, I suppose it gives the completely clueless folks some useful info.

I just felt that it was very negligent of them not to go further into the ridiculousness of thick pillowtops and how quickly the PU foam breaks down these days, how mattresses are no longer flippable, which means they won't last as long (back to the 8-10 years myth), and they could have at least MENTIONED latex and Tempurpedic as alternatives. Maybe their magazine covers more, and this was just a very basic quick article, I don't know as I don't subscribe.

Re: Consumer Reports on mattresses
Reply #4 Apr 23, 2010 4:59 PM
Joined: Oct 15, 2009
Points: 966
jimsocal wrote:

Yes, I suppose it gives the completely clueless folks some useful info.

 

I just felt that it was very negligent of them not to go further into the ridiculousness of thick pillowtops and how quickly the PU foam breaks down these days, how mattresses are no longer flippable, which means they won't last as long (back to the 8-10 years myth), and they could have at least MENTIONED latex and Tempurpedic as alternatives. Maybe their magazine covers more, and this was just a very basic quick article, I don't know as I don't subscribe.


I get the magazine and it doesn't have much more.  They touch around the edges of the issues, but don't hit people over the head with it like they should.  The industry is somewhat of a scam (from my point of view) and they should be exposing it.  Maybe they don't agree, or have not figured it out.  The picture show cutting open the mattress is basically my Sealy.  So, they can see the cheap foam and construction, so I wish they would make a stronger statement about it.  Yes, they do mention some alternatives, so it has a little bit of redeeming value.
 

Re: Consumer Reports on mattresses
Reply #5 Apr 23, 2010 6:36 PM
Joined: Aug 17, 2009
Points: 542
Hi Jim and Sandman: I was a subscriber to Consumers Reports for well over 40 years. I finally let the disgust, that had been building up for at least a decade, over come me and I canceled my subscription. The final straw was an article they did on very expensive ( hundred thousand dollar plus) automobiles. I wrote the managing director of the company and ask him what he thought he was doing with money that subscribers were donating to them to investigate things that were really important to said subscribers. Needless to say his response was totally inadequate. So I quit.

Jim's, and your remarks Sandman, are indicative of what is wrong with this once fine organization. Like I just said I subscribed for over 40 years and felt that they were a very valuable asset to someone living on a limited income. But they went south, like so many companies do.

Re: Consumer Reports on mattresses
Reply #6 Apr 23, 2010 7:27 PM
Joined: Apr 19, 2010
Points: 16
I didn't find the article completely useless, but definitely agree that more in-depth would have been better, and one can only dream about a full-fledged expose'... I personally gave up my CR subscription when two of the major kitchen appliances I purchased for my remodel, upon CR's recommendation, turned out to be really disappointing (I've learned that it's nearly impossible to find an affordable dishwasher that's motor/pump aren't mostly plastic!) I don't think anything made by any large corp. is made to last - it's all crap nowadays. Such an expensive waste of our resources. sad
Re: Consumer Reports on mattresses
Reply #7 Apr 24, 2010 2:21 AM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
eagle2 wrote:

Hi Jim and Sandman: I was a subscriber to Consumers Reports for well over 40 years. I finally let the disgust, that had been building up for at least a decade, over come me and I canceled my subscription. The final straw was an article they did on very expensive ( hundred thousand dollar plus) automobiles. I wrote the managing director of the company and ask him what he thought he was doing with money that subscribers were donating to them to investigate things that were really important to said subscribers. Needless to say his response was totally inadequate. So I quit.

Jim's, and your remarks Sandman, are indicative of what is wrong with this once fine organization. Like I just said I subscribed for over 40 years and felt that they were a very valuable asset to someone living on a limited income. But they went south, like so many companies do.


I agree, Eagle. I have found the magazine increasingly useless. I'll still consult it on occasion but I take what they say with a huge grain of salt.

Re: Consumer Reports on mattresses
Reply #8 Apr 24, 2010 3:22 AM
Joined: Jan 10, 2010
Points: 42
jimsocal wrote:


I agree, Eagle. I have found the magazine increasingly useless. I'll still consult it on occasion but I take what they say with a huge grain of salt.

While I, too, agree - I am also a former longtime subscriber - I want to point out how much the internet has changed such things.  When I first subscribed to CR back in the 80s we did not have a wealth of information at our fingertips.  Nearly everything published in a CR article was eye opening, valuable information hard to find elsewhere.  Now the bar has been raised.  It is possible that the quality of the research is nearly the same but we are so spoiled by information that it just no longer seems like much.

Linda
 

Re: Consumer Reports on mattresses
Reply #9 Apr 24, 2010 12:42 PM
Joined: Apr 17, 2010
Points: 10
I've read articles pointing out discrepancies in Consumer Reports' ratings. They will give a product a low rating, and then a month or two later, the rating for that exact same model will jump significantly. Could it be the low rating is to get the manufacturer's attention, and then the rating changes based on something that CU receives in return? Of course, those articles provide no proof of such graft, but CU also fails to give any alternate explaination themselves.

Personally, I now ignore them based on the fact that I've been burned on a number of purchases made on their recommendations. True, these could be anomalies, but if they are batting less than 50%, why should I continue to listen to them?

Re: Consumer Reports on mattresses
Reply #10 Apr 24, 2010 12:55 PM
Joined: Aug 17, 2009
Points: 542
Since this is a mattress forum I will make this final contribution to this thread.

Many, many, years ago Consumers Reports had really excellent in-depth reports on the quality of merchandise. I remember the last really good report on mattress that they did. They really went after the mattresses. They had a huge motorized roller that they used to exercise the mattresses for an extended period of time. Then they would cut the mattress open and see what had occurred within the mattress. This roller was to simulate many years of normal usage.

When you finished with this article you really felt like their ratings were correct.  You felt like you could go out and purchase their top-rated mattresses with confidence.

This is no longer so. Now they act like they are afraid to do this kind of research for fear of being criticized. As has been stated in this thread, the bar has been raised, now people can come to "what's the best mattress.com" and read other people's actual experiences and compare and contrast those experiences with articles from Consumers Reports. I'm not sure what kind of corporate culture exists within CR now, but needless to say I don't think they want to compete, like so many companies they just want to "sell".

I'll make this final comment. For many years I defended Consumers Reports as I really felt they were a fine organization. Many other people told about getting disgusted with them and quitting for various reasons. I always felt like these folks were to critical. Now I have joined their ranks. After 40+ years of being a subscriber I must confess it makes me sad. They had become such a regular part of my life ( I kept old issues for many years so that I could go back and find articles) that when I left it kind of felt like losing a member of the family. This thread has brought back many old memories.

This message was modified Apr 24, 2010 by eagle2

Recent Posts