Customer Service Makes A Difference
Mar 1, 2012 3:53 PM
Joined: Feb 27, 2012
Points: 2
My wife and I are looking for a latex mattress and have called several internet dealers and am amazed at the difference in customer service.  Sleepez and plushbeds are top notch and have great customer service..  On the other end of the scale, several companies acted like I was bothering them.  At the end of the day, some dealers are willing to ask questions to help with picking out a mattress and patiently answer all questions.  When we are considering spending 2000-3000 on a mattress, customer service can make the difference on a sale.  
This message was modified Mar 1, 2012 by BigCTM