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I am hoping to order a latex mattress in the near future and am strongly leaning towards foambymail as their prices fit my budget best. I know about the ongoing debate over where foambymail gets their latex from, but I'm willing to accept that. Any feedback from users who have ordered a latex mattress or topper from foambymail would be much appreciated. This message was modified Sep 30, 2007 by jiffy524
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jiffy524 wrote: Should I get the terry zip cover ($20) offered by foambymail with my mattress, or go for the one kapowlicious recommended on ebay for $32? For what it's worth . . Memory Foam Products covers have a 360 degree zipper. Foam By Mail covers are only zippered at one end. Installation is more difficult . . the cover needs to be turned inside out and pulled back over from one end of the mattress. Since you may supplement your configuration with additional layers, also consider a wool fleece pad with stretch sides.
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jiffy524 wrote: haysdb - you are correct, it is actually a 32-38ILD mattress. Keeping in mind target ILD is different than actual ILD, I think this is a representation of the range. LI says a 40 will be a 38-42 and while FBM gives only the range of 32-38, backwards engineering says the "target ILD" will be 36 ILD (since there is no 35 ILD). While both your FBM samples are at the bottom of the ILD range, so is you LI... Actually I have no idea what the actual ILD's of the FBM latex are. |
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sager66 wrote: For what it's worth . . Memory Foam Products covers have a 360 degree zipper. Foam By Mail covers are only zippered at one end. Installation is more difficult . . the cover needs to be turned inside out and pulled back over from one end of the mattress. Actually I have Foambymail's terry cloth cover and the top completely unzips from the bottom. My advice is to unzip the top from the bottom, open your new latex mattress on top of the cover's bottom and try and align it as you go. It is easier than trying to drag/lift your mattress on top of the cover's bottom. The terry cloth cover is extremely comfortable and easy to use, I highly recommend it. I squeezed nine inches of latex into it without much of a struggle, I probably would not attempt to do any more than that.
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schippec wrote: Actually I have Foambymail's terry cloth cover and the top completely unzips from the bottom. I stand corrected. The grey & white striped cover I received a few years ago is only zippered at one end. |
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MequonJim wrote: I ordered 1" of ILD 20 today, and I can give my review after it arrives. It is hard to argue with their pricing. I hope they ship me 20 ILD like I ordered.
Overall, at this price I think it is worth buying for someone on a budget. My transaction with foambymail.com was smooth. They must not be very automated, as it took a few days for them to ship this out. |
| I've (finally) placed my order today, 6" of Firm Talalay latex, with the terry zip cover. I will add my review of the mattress once I receive it. |
| Let me just say great CS from foambymail so far. I told them I would appreciate anything they could do to speed up the processing (as opposed to the usual 3 days) as I don't have a mattress right now (I sold my bedroom set to make room for the new stuff). I ordered the mattress Monday afternoon and emailed them, they shipped the mattress Tuesday, and it will arrive Thursday. |
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I returned a layer of latex I bought from Foam By Mail. They don't mention this on their website, that I have ever seen, but they charge a 25% restocking fee. This isn't as bad as it sounds as they didn't deduct any additional for the "free shipping." I paid $185 and am getting credited back about $140. It cost about $30 to ship it back to them, so I'll net about $110 back from my $185 investment. The return instructions say to include the original invoice. I didn't get an invoice. They said "it was in the box." I said "the latex didn't come in a box, but just wrapped in plastic." They said "then UPS must have damaged the box." I said "maybe, but both orders I have received have arrived packed the same way." They also tried to tell me my 30 days had expired. I said "well yeah, it wasn't even shipped to me for almost two weeks after I placed the order." I have no doubt they would have refused to refund my money if it had arrived in their office even one day past 30 days - counted from the day they shipped it to the day it arrives back in their office. I say this because they called me this morning and they made a special point to note that it had arrived just 2 days before the 30 days. They weren't nasty about it at all, I'm just saying don't expect a lot of flexibility from them on this. |
| Haysdb, that is interesting. More squirly-ness from FBM -- if you buy from ebay , they give you 60 days, but do not refund the $35 flat shipping fee. |
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FYI: If you purchase (most things) with your AMEX, they offer return protection. Basically, if the merchant won't take the item back, up to 90 days after purchase, AMEX will take care of it for you. There is a $300 max per item, and you probably need to ship it back to the merchant w/ tracking/delivery confirmation. I purchased my mattress with my AMEX, in case the 30 days isn't enough for me to decide, or FBM tries any funny stuff. https://www124.americanexpress.com/cards/benefits/returnprotection.jsp |