Just ordered Sleepez 10000....
Dec 15, 2007 12:44 PM
Joined: Nov 15, 2007
Points: 157
Ok, I bit the bullet and ordered the SleepEZ 10000 and returned the Costco Comfortluxe.

I am a bit nervous about ordering a mattress without having tried it!  :)  However, what I really liked was Shawn even suggested I spend LESS and buy the 8500 model because "you just don't use more than 5.6/6" of foam." He said that until the mid-80s all the latex mattresses were just 6", but since then people think more is better. I ended up choosing the 10000 because of bed sheet fiting, Shawn said that sheets can be a bit of a pain to get for the thinner mattresses nowadays (Sheets are made for huge beds now)

So despite my nervousness on buying something sight unseen, I just keep telling myself all the wonderful reviews I have read here about the service level with Sleepez means it should be ok! :) (i hope :) ).
This message was modified Dec 15, 2007 by novahelp
Re: Just ordered Sleepez 10000....
Reply #110 Mar 8, 2008 7:48 PM
Joined: Aug 31, 2007
Points: 793
Novahelp, With the help of my friend, I always managed to get all the layers sent to me back in the correct boxes when I was doing a lot of exchanges for firm layers. I guess it takes two people to get enough air out of the latex to make the piece small enough. Good luck with the rest of the latex cores.  I hope I helped you a little bit since I tried.
Re: Just ordered Sleepez 10000....
Reply #111 Mar 15, 2008 2:05 PM
Joined: Nov 15, 2007
Points: 157
 I am sending ALL of them back I decided. I am going to have to find another couple boxes since the Sleepez is not at all planned out for returns.
This message was modified Mar 15, 2008 by novahelp
Re: Just ordered Sleepez 10000....
Reply #112 Mar 20, 2008 4:56 PM
Joined: Nov 15, 2007
Points: 157
I was told by Sleepez when I ordered that it would be like $100 to ship the mattress back to them via Fedex if I didn't like it.

Fedex estimates are $250+$25 pickup!!!

I called Sean, and he said he would try to get me his rate ...
This message was modified Mar 20, 2008 by novahelp
Re: Just ordered Sleepez 10000....
Reply #113 Mar 21, 2008 1:00 AM
Joined: Aug 31, 2007
Points: 793
Novahelp, that is why I never buy any major purchase that has a restocking fee since it is costly enough to ship back without paying for a restocking fee. I just do not like the pressure that if I do not keep something, I will be out more money. That is why I chose FloBeds since I knew I am good at clicking the site for sales each day since I am at a computer each day and with the mark downs during the 90 days, my price was no more than it would have been for the SleepEZ kit but without the pressure that if it idid not work out, I would be out a lot of money.  Flobeds uses return preprinted labels that ship UPS with I think his rates and the pick-up charge was $10 for me but then I found a very local UPS store near me to bring the boxes to. I was able to fit all the latex pieces back in the boxes they came in when I exchanged latex cores. My problem was going softer than I wanted to since I was told that latex is different than conventional beds. I ended up having all very firm latex layers since that is how I sleep best. I also had to go with a thinner latex topper but that works for me since I like a little give in the top of the mattress with the confirming zipped up cover.

I hope SleepEz works with you to give you their rate in mailing the latex kit back to them.  I am sure they would want to help you since they know that you tried to like their bed.  We are all here for you and want updates on your spring mattress and are glad you found something comfortable for you.

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