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We received delivery of our California King SleepEZ 13000 Organic earlier this week. I ordered over the phone from Shawn, and was not really impressed with the customer service I received. Shawn was professional and friendly, but seemed to rush me through the ordering process. He didn't ask me any questions unless I prompted him and seemed hurried. I hung up feeling uncertain about my purchase. That uncertainty continued when a few days later I had not received any sort of email order confirmation or receipt for my purchase. Given I had charged over $2300 to my credit card, I was uncomfortable having no receipt of my purchase. I did however, receive a email notification of shipping from UPS, so at least I knew something was on it's way to me. I called SleepEZ and spoke to Shawn again to request a order confirmation or receipt be emailed to me. Even though it was only 2 days later, he didn't remember me or my order, but said he would be sure to send a confirmation email. Still, nothing arrived in my inbox. I ended up emailing Kristina after the bed was delivered to again request a receipt (the delivery did not include any paperwork, not even a packing slip) and finally received it later that afternoon. Now, onto the bed. It is lovely! This is our second latex mattress experience (we purchased Costco's Sleep Science latex mattresses for our kids), so we knew what to expect to some degree. The mattress arrived in 4 large and sturdy boxes. Each box was marked on the outside with which latex layers were inside and had convenient handles for moving them about. My husband called SleepEZ when they arrived and received good advice about assembly. Mainly, to leave our old mattress on the bed and lay the cover on top of it. Then, fold down the sides of the cover over the edges of our old mattress. This holds everything in place and gives a nice flat surface for layering the latex. Once all the layers are in place you just pull the edges of the cover up over them - easy peasy! The organic cotton and wool cover was folded up inside the two top layers and is very nice. It is extremely soft and appears well made. It looks the same as the cover PLamarine received and posted photos of. It is a nice natural unbleached cotton color. I've heard that the Flobeds covers are nicer, but to be honest, I don't know how much nicer a mattress cover could possibly be. My only criticism is that the zipper they used could have been bigger/sturdier. The zipper head was small enough that it was hard to grip when pulling through the corners. A minor issue in my opinion. We ordered 100% natural Talalay for all of our layers and have started out with the following configuration (from bottom to top). Husband: XF -XF-F-M, Me: XF-F-F-M. The latex itself seemed to be good quality (as far as I could tell). It was uniform in color and smelled nicer than the Costco beds and JCPenney latex pillows we have. Once the cover and sheet were on I couldn't smell it at all. There were stickers on each piece labeling it's firmness (as well as on the inner plastic bags that contained them). They were glued seams at the very bottom of each piece, which I assume is due to the fact that a Cal King is longer than a standard king. We've only had the pleasure of sleeping on it one night so far, but we are in love with our new bed. My husband had been sleeping downstairs for the last 3 months because our old mattress was so bad for his back, he found the couch to be more comfortable. But last night he slept like a baby, hardly any tossing and turning. We both commented when we woke up that there was no numb arms or legs, no aching hips, and no back problems upon waking this morning. I only hope it is how we wake up every morning from now on. In short, this bed is 13" of heaven! Well worth the marginal communication issues we had with SleepEZ. I originally made this purchase wishing I could afford to buy from Flobeds instead. But with the additional cost of the bed, plus shipping and CA sales tax, it just wasn't possible. After seeing and sleeping on SleepEz's product, I can't imagine that Flobeds product can be all that much better. I'll report back in a month or so for a more long term review. But I can't wait to go to bed tonight! |
| Thanks for the review, pryncesslia. I'm very much considering one of these and have been ndecisive about it. Dlid you get the matching foundation as well? |
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Wow, another latex mattress purchaser! Congrats, and best wishes for a dreamy night sleep. Keep us up-to-date on what works for you. |
| Can you tell me how the SleepEZ differs from the Costco Sleep Science Latex? I have the Costco bed and it is too firm for me. I like to a little more cushiness on top of a bed and I feel like I am sleeping on top of this bed. I'm planning to return it, and am now deciding between the SleepEZ and Flobeds. I like the idea of the convoluted topper and the wool cover on the Flobeds to soften it up a bit - does the SleepEZ have the similar features? |
| Grats on your purchase! Looking forward to updates. |
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Q - Comparing the Costco Sleep Science and the SleepEZ bed we have, I much prefer the SleepEZ. Some of that preference is just due to "superficial" things like the mattress cover; our SleepEZ organic cover is really nice and much better than the Costco cover. Also, I like being able to customize the layers of my Sleep EZ bed and knowing that when we go to move it we can break it down into it's component parts rather than having to move a huge heavy mattress as one piece. As far as the latex itself goes, my husband and I found the Costco beds much too soft for us. As such, we ordered our SleepEZ bed to be much firmer and are happy with it. I would say that I find the Dunlop latex of the Costco bed to be more solid in feel (even though it is softer) and the SleepEZ Talayay to be springier (even though it is firmer). I hope that helps in your decision making; let me know if you have other more specific questions. For everyone else, a week later we are still loving the bed. I, having no back problems, find that my side is absolutely perfect for sleeping on my back. On my side I sometimes, not always, get a tiny bit of discomfort. On my stomach (which I occassionally end up on, but not often) I did wake with a bit more discomfort, but nothing significant. I'm still thinking about whether I might switch out one layer for a softer layer to try to eliminate those minor pains, but have a feeling I would probably end up wanting to switch it back, so I will likely leave it as is. My husband, who does have back problems, is sleeping like a log. No more tossing and turning, much less snoring, and waking happy and rested. This mattress has really improved our quality of life, it's worth every penny! |
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pryncesslia wrote: Q - Comparing the Costco Sleep Science and the SleepEZ bed we have, I much prefer the SleepEZ. Some of that preference is just due to "superficial" things like the mattress cover; our SleepEZ organic cover is really nice and much better than the Costco cover. Also, I like being able to customize the layers of my Sleep EZ bed and knowing that when we go to move it we can break it down into it's component parts rather than having to move a huge heavy mattress as one piece. As far as the latex itself goes, my husband and I found the Costco beds much too soft for us. As such, we ordered our SleepEZ bed to be much firmer and are happy with it. I would say that I find the Dunlop latex of the Costco bed to be more solid in feel (even though it is softer) and the SleepEZ Talayay to be springier (even though it is firmer). I hope that helps in your decision making; let me know if you have other more specific questions. For everyone else, a week later we are still loving the bed. I, having no back problems, find that my side is absolutely perfect for sleeping on my back. On my side I sometimes, not always, get a tiny bit of discomfort. On my stomach (which I occassionally end up on, but not often) I did wake with a bit more discomfort, but nothing significant. I'm still thinking about whether I might switch out one layer for a softer layer to try to eliminate those minor pains, but have a feeling I would probably end up wanting to switch it back, so I will likely leave it as is. My husband, who does have back problems, is sleeping like a log. No more tossing and turning, much less snoring, and waking happy and rested. This mattress has really improved our quality of life, it's worth every penny! |
| No, we have a platform bed, so we didn't order a SleepEZ foundation. |
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pryncesslia wrote: No, we have a platform bed, so we didn't order a SleepEZ foundation. |
| A platform bed is made for use with a mattress only, no box spring or other foundation. They usually have slats built into the frame (as ours does). Just Google "platform bed" and you will find hundreds of examples. We bought ours at a local furniture shop. If you plan on going thise route just make sure you buy something where the slats are 3" or less apart so that they provide proper support for your latex mattress. |
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pryncesslia wrote: A platform bed is made for use with a mattress only, no box spring or other foundation. They usually have slats built into the frame (as ours does). Just Google "platform bed" and you will find hundreds of examples. We bought ours at a local furniture shop. If you plan on going thise route just make sure you buy something where the slats are 3" or less apart so that they provide proper support for your latex mattress. they also look very low to the ground and iF i just use the mattress they wil be so low. and the also don't look as if they are going to hold such weight - my weight and mattress weight. This message was modified May 19, 2010 by roy1
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