new Dunlop mattress softer than stated
Nov 23, 2015 7:27 AM
Joined: Nov 23, 2015
Points: 2
Just received my new Dunlop. Had tried in a store and 3 3" layers of M/F/F was perfect, but ordered online instead. Arrived in that configuration but is not the firm/supportive feel as in store. I turned the top two pieces upside down and switched to F/M/F. When I first went to bed it seemed much firmer/supportive but by morning it had softened to the touch. Experimented and laid on only the two layers of firm ie. 6" and that didn't give enough relief in the shoulders. Wondering about a new 3" talalay to replace the m and then use my firm/firm Dunlop for bottom two layers, and does a 36 ILD sound right? (I did lay on 6" of 36 ILD and liked that). Also where can I purchase just one 3" layer of talalay?
Re: new Dunlop mattress softer than stated
Reply #1 Nov 23, 2015 8:31 AM
Joined: May 28, 2012
Points: 38
THis is actually really common. People often try one brand in a store but then order an off brand online to save a few dollars. They will never feel the same. Each Manufacturer specs their layers density as well as use different suppliers. You buy in a store to be able to ensure you have new materials, get great service and feel exactly what you are getting. You buy online to save a few dollars. Many people want the instore benefits with the online savings and many times it just does not work out 
Re: new Dunlop mattress softer than stated
Reply #2 Nov 25, 2015 2:44 PM
Joined: Nov 25, 2015
Points: 2
I actually purchased a 3" 100% natural latex topper online to make sure I like the feel of natural latex before I buy the full mattress. I bought it from www.plushbeds.com almost 3 months ago. It's a very high quality natural latex topper. No odor. I didn't buy the cover because I wanted to lay directly on the latex to see how it feels on my body. I love absolutely love it! It feels amazing on my back. It has a nice pressure relieving effect and it cushions your whole body. Highly recommended. I am now ready to buy the full natural latex mattress.
Re: new Dunlop mattress softer than stated
Reply #3 Dec 15, 2015 11:05 AM
Joined: Mar 27, 2014
Points: 189
JudithR.  What is the return policy?  Mattdud