Overstock
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I hereby withdraw and recant all comments about overstock.com. I can't have it both ways. This message was modified Mar 3, 2010 by Pete
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Re: Overstock is full of it.
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Pete wrote: After days of "resourceful surreptitiousness" (techniques I learned as a forensic pathologist) I got overstock CEO's Patrick M. Byrne's home phone #, home addresses and personal email addresses (No, I'm not giving them out to anyone or telling you how I got them.) I left a detailed message about what was going on. I also sent all recorded phone calls with overstock reps. blatantly misrepresenting a product to his email. Then, I mailed the misrepresented product directly to his home, complete with inaccurate shipping weight labels, accompanied by a "letter of assurance", from overstock, that the product was the correct density. I've yet to receive a response. The next call he gets will be from my lawyer. I hope you didn't make a mistake by sending him the actual foam. Isn't that your best evidence, exhibit A so to speak? Anyway, I'm sure curious to see what he does or says. If he's smart he'll just turn it over to HIS attorney... |
Re: Overstock is full of it.
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I thought you only had to send a pic? That's what I did, they gave me my $ back and I got to keep the foam! Alice |
Re: Overstock is full of it.
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fantasticalice wrote: I thought you only had to send a pic? That's what I did, they gave me my $ back and I got to keep the foam! Alice What was wrong with your foam? Is is the venus foam? You generally do not get to keep anything if you take a picture, you might get a small discount, but you return it for a FULL refund. Unless things have changed in the land of Overstock. |
Re: Overstock is full of it.
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So I've tried to copy and paste my e-mails to no avail. There seem to be a lot of things i can't do on here. Yes, both Costco and Overstock told me to keep the foam. I bought a bed from Sleep Innovations, a knock-off sleep #. Go figure. sure wish O would of waited for the e-mail that told me to keep all the foam and a really nice cover with wool inside. Oh well, you win so and some you don't. At least with Costco I get to return it, 100%. They have a really nice adjustable queen foam (1499.00) this time around. It's always fun to see what Costco offers next. Does anyone know how they chose what they offer? Alice If you know how to get the e-mails on here, let me know. |
Re: Overstock is full of it.
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fantasticalice wrote: So I've tried to copy and paste my e-mails to no avail. There seem to be a lot of things i can't do on here. Yes, both Costco and Overstock told me to keep the foam. I bought a bed from Sleep Innovations, a knock-off sleep #. Go figure. sure wish O would of waited for the e-mail that told me to keep all the foam and a really nice cover with wool inside. Oh well, you win so and some you don't. At least with Costco I get to return it, 100%. They have a really nice adjustable queen foam (1499.00) this time around. It's always fun to see what Costco offers next. Does anyone know how they chose what they offer? Alice If you know how to get the e-mails on here, let me know. I believe it is control V? I just keep clicking things til it works. Control C copy, Control V pastes, when you try to copy the way it won't work I get a screen telling me what control letters to use.  In others words, I use Firefox, so I use right click on my mouse, I really can't remember, just keep clicking away....... |
Re: Overstock is full of it.
I have been, for the 2 inch latex covered toppers from Costco  , clicking, that is!Alice |
Re: Overstock is full of it.
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Hello! I just joined the forum to chime in on this topic. Having purchased the blue "Venus" foam topper for Overstock almost a year ago, I tater became suspicious of its authenticity due to discrepancies in weight and color of the foamex brand. Whether or not Overstock is complicit in the "scam," is up in the air. When I contacted them about this a few weeks ago, they immediately refunded my credit card in full and instructed me to keep the topper. They did not, however, confirm whether or not the product is legit. Anyway, I ordered the "real" Venus topper from Sleepwarehouse.com last Friday. The company sent me the following reply in regard: "Thank you for order. Unfortunately at this time Foamex is not pouring any of the Venus memory foam. The demand for this product has decreased. Due to this limited volume, Foamex has discontinued the Venus product months ago. The Sensus 5lb is the most popular topper in the memory foam line. In most cases we have found the 5lb to be superior over the 8lb Venus, due to the Venus being so slow reacting." Sincerely, SleepWarehouse Customer Support" Guess that clears some of the confusion pertaining to the overstock item. It is not 8lb foam. Rather it's the Aerus 4lb topper. For Overstock to suddenly cover-up its mistake is a big no-no. I wonder, though, about the claim from SleepWarehouse.com in finding that the 5lb is superior to the 8lb Venus topper. That would be be a real disappointment considering the heavy price premium for the Venus. Unfortunately, there are no other vendors online that have the authentic Venus memory foam in stock. There aren't even any reviews on it to be found. Cradelsoft makes an 8-lb topper but its only sold in a 2" queen or king size with a starting price of $575.00! If any real Venus users are out there, your feedback is needed! |
Re: Overstock is full of it.
| I suggest everyone to weigh their toppers. A king sized, 1" thick foam of 8lb density should be ~29lbs. If it's exactly half that, you've got 4lb Aerus. If it's severely underweight, call overstock and demand to speak to a supervisor. WEIGH YOUR FOAM ACCURATELY!!!! |
Re: Overstock is full of it.
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I This message was modified Mar 3, 2010 by Pete
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Re: Overstock
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Pete wrote: I suggest everyone to weigh their toppers. A king sized, 1" thick foam of 8lb density should be ~29lbs. If it's exactly half that, you've got 4lb Aerus. If it's severely underweight, call overstock and demand to speak to a supervisor. WEIGH YOUR FOAM ACCURATELY!!!! WEIGH YOUR FOAM! This message was modified Mar 2, 2010 by Pete
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