I am at a loss. Our brand new mattress that we have had since April 22 is exhibiting a damp, moisture problem on the underside of the memory foam mattress and the top of support. Not only that but there are two small rust-like or maybe mildew like stains on both the underside of the mattress and the top of the support. I called Sealy and they could not help me saying they had never heard of this problem. I called the place of purchase and he said he had never heard of this problem either and that we should try airing the mattress out near a window (we are in an apartment). I have no idea why there is moisture condensation under the mattress if the first place. What good will it do to air it out, if it happens again? Has anyone had this problem, or know of what to do? Thank you for your time. |
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I need to have this fixed but I keep getting the run around! Please help, any links or numbers would be helpful! |
I havent even made it through all the posts... i was going to wash the bed linens... and i was going to flip head to toe... my latex mattress.... isnt suppsed to be flipped when i realized the mold.... the only difference is that if i remember correctly my mattress is made out of latex.... its not supposed to have mold issues... but it could just be the outer fabric lining thats affected. my 6 month old baby girl has slept entire life in her bassinet right next to this mold factory and as you can imagine im livid.... when i found the mold i went out and bought a brand new mattress.... i need to find the papers this mattress came with... i believe it was a seeley... but i have no idea if it was the same one that you purchased... the mattress has a label on it that has a serial number and it says void of warranty if label is removed... not the exact wording but.... oh im so made... if there is a lawsuit im all in.... I bought this mattress at the raymour and flanighan clearance center, the warranty might be voided because of that.... |
I am glad to have found this forum as reading through the posts we are not the only one with the problem of the mold. We have found that our Sealy Memory Foam mattress not to be the best on our backs. After saving for a new mattress we were ready to change. The Sealy we had looked brand new no stains etc., but when we lifted it up to take it out there was black mold spots all over top of box springs, underneath mattress and also found it on bed skirt! I was freaking out as I have dogs that sleep in the room with us and am worried for them. Now I'm worried about the carpet and the bedding that had been used on the one we just took off. Can I just use the sanitizer on my washer for sheets and comforter or do I need to discard them. By the way NOTHING has ever gotten wet which would cause any moisture. What about the carpet? I vacuum all the time, could I be spreading the spores of mold? The carpet is about 2yrs old. Shampoo it? Today we will be contacting Sealy. My main concern with all of this is what damage it can or has on us and our Golden's! |
The original post was quite a while ago, but hopefully someone else can confirm or deny this: I gather that the condensation and subsequent mold/mildew was viewable to the naked eye (post(s) describe spots or a spot of a color). But what if the memory foam wreaks of mildew but can not be seen at all? |
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We purchased a Sealy Latex Foam Mattress, Shelter model just about two years ago. We have been turning the mattress but felt it was sagging a bit so we lifted up the mattress, only to find black and green mold growing between the mattress and box spring (My bed skirt was covered plus it was on the boxspring and mattress). YUCK! We were shocked since we paid $2966 for the mattress and boxspring. I contacted where we got it and they came and looked at it. They said they have never seen anything like it and would talk to the Sealy Rep. They called me back and said the Sealy Rep said, they have never had any moisture, mold complaints. They offered to replace the box spring only. They said because we live around a creek and have a crawl space under our house and probably humid in our area, it must be our problem and not the mattress. They also recommened selling us a moisture proof boxspring cover (thankfully at their cost). They also recommended we take off the cover on the latex foam and get it drycleaned. We are very disappointed. Don't they sell these mattress is humid areas like Florida? Obviously from all the posts here about mold and moisture between the mattress and boxspring, there are issues. We'll be lifting the very heavy mattress every week to check for new mold. There are probably many more people with this problem but since its a no flip mattress people turn it an don't lift it up. So sad since we can't get a new mattress again so soon. |
This problem primarilly affects foam mattresses and is caused by perspiration and poor ventillation under the mattress. Almost everyone perspires constantly, and depending on temperature, much of this can happen at night. Some of this moisture goes into the mattress and, if ventillation below the mattress is good, it simply evaporates. Poor ventillation (a waterproof boxspring, carpeted floor, plywood, etc.) is a different story. Moisture will pool between the mattress and the surface below, encouraging mould to grow. Darkness and bodyheat compound the problem. Air usually penetrates 10-12 inches into the mattress evaporating moisture around the edges and focusing the mould towards the center. Unfortunately there is no effective way to clean a mattress after mould has appeared. Prevention is the best method:
This message was modified May 13, 2013 by novosbed
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My husband and I also bought the Macy's MemoryWorks mattress along with the worrynomore plan in January 2011! I am terrified because we just noticed mold Apparently the plans covers up to 10 years, so if you all could please pray for me and my husband, I would really appreciate it. Any word on a class action suit? I can't believe this. I am in shock. |
This message was modified Aug 30, 2013 by Sunshine7641
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