After Sams Club Organic Latex Mattress bad Experience - Need Suggestions
Jan 24, 2011 3:02 PM
Joined: Jan 12, 2011
Points: 17
I am thinking about returning this Sams Club Organic latex mattress called White Night by the company Innomax that makes it.

 

 

I have no idea what to believe in. After making several phone calls to this company and the number listed on Sams club web site relating to this mattress and getting contradictory answers about the make up, ILDs, name of the company that makes the latex that goes into their mattress etc., I have had enough of these people.

After almost 3 weeks now, I am waking up with very tired, haggard face and dark under eye circles, eye bags etc.

Believe it or not this has not happened to me for years, long long time but now I am waking up intermttenly with nightmarish dreams sleeping on this Sams club latex mattress. My head aches, my eyes are red, I am dead tired and barely have enough energy to get out of this nightmarish sams club latex mattress. Is this called sleep?

This mattress is not worth it.

So I am going to start all over.

 

Please advice which company and the latex set up that would be suitable for someone like me:

mostly Side Sleeper

height - 6 feet and 2 inches

Weight 225 lbs

Health issues - low back pain, now also neck pain

Prefer a soft sleeping surface but not too soft

What kind of latex and what layers would you suggest and which company would be more reliable and trustworthy?

_____________________________________________________

 

Thanks for every kind advice you have given.

This message was modified May 1, 2014 by a moderator
Re: After Sams Club Organic Latex Mattress bad Experience - Need Suggestions
Reply #6 Jan 26, 2011 6:37 PM
Joined: Oct 15, 2009
Points: 966
I would get at least the 10,000 if i were you.  Not sure if you really need the 13,000.  Most people seem okay with the 10,000, so you may want to ask sleepez who really needs to pay up for the 13,000.  You may be on the borderline between the 2.

I am almost thinking you should get all talalay, based on your Sam's club experience.  Let's assume that it is 3" of 24 dunlop over 6" of 32 dunlop, and you really hate it because it is too firm.   In terms of talalay, I would almost say that is on the softer side for someone your weight, so I am concluding that maybe the dunlop does not work too well for you.  Maybe the ILD ratings are wrong, which means we would have a bad data point.

You said earlier that the Costco one felt softer.  Did you own that?  If so, what was wrong with it?  What didn't you like about the tempurpedics?  How do sleep on innersprings at hotels?

As I said before, firmness is pretty subjective, and hard for someone else to say what exactly will work for you.  The best way of course is to try some different things to figure out what works for you.  

If you are getting a queen or larger 10,000, I would probably order the 2 sides a little different so you have some flexibilty to experiment.  There are 3 pieces on each side for a total of 6.  If you are getting talalay, I think you want at least 1 soft piece, 1 medium piece, 1 firm piece and 1 extra firm piece (that's 4 out of 6, for the extra 2 I would consider another medium and another firm).  If you really want have some dunlop the maybe get the 2 extra pieces (M & F) in dunlop.

With that you could go pretty soft (S/M/M) or pretty firm (F/F/XF) and a lot of possiblities in between.

The 13,000 of course has even more possibilities and you probably for sure want XF on the bottom (if talalay - that might similar to firm in dunlop).

 

 p.s.  The flobeds have 3 3" layers and a softer 2" convoluted layer on top.  So, a bit thicker than the 10,000.  Nicer cover too.

p.s.s. Some other poster on here (Mark) had a dunlop mattress that was too firm, so he ended up adding 3" of soft (22-24?) from foam sweet foam and 1" of 5lb. Sensus memory foam on top.  He is pretty happy with it now.

This message was modified May 1, 2014 by a moderator
Re: After Sams Club Organic Latex Mattress bad Experience - Need Suggestions
Reply #7 Jan 28, 2011 5:39 PM
Joined: Jan 12, 2011
Points: 17
sandman wrote:

 

 


I would get at least the 10,000 if i were you.  Not sure if you really need the 13,000.  Most people seem okay with the 10,000, so you may want to ask sleepez who really needs to pay up for the 13,000.  You may be on the borderline between the 2.

I am almost thinking you should get all talalay, based on your Sam's club experience.  Let's assume that it is 3" of 24 dunlop over 6" of 32 dunlop, and you really hate it because it is too firm.   In terms of talalay, I would almost say that is on the softer side for someone your weight, so I am concluding that maybe the dunlop does not work too well for you.  Maybe the ILD ratings are wrong, which means we would have a bad data point.

You said earlier that the Costco one felt softer.  Did you own that?  If so, what was wrong with it?  What didn't you like about the tempurpedics?  How do sleep on innersprings at hotels?

As I said before, firmness is pretty subjective, and hard for someone else to say what exactly will work for you.  The best way of course is to try some different things to figure out what works for you.  

If you are getting a queen or larger 10,000, I would probably order the 2 sides a little different so you have some flexibilty to experiment.  There are 3 pieces on each side for a total of 6.  If you are getting talalay, I think you want at least 1 soft piece, 1 medium piece, 1 firm piece and 1 extra firm piece (that's 4 out of 6, for the extra 2 I would consider another medium and another firm).  If you really want have some dunlop the maybe get the 2 extra pieces (M & F) in dunlop.

With that you could go pretty soft (S/M/M) or pretty firm (F/F/XF) and a lot of possiblities in between.

The 13,000 of course has even more possibilities and you probably for sure want XF on the bottom (if talalay - that might similar to firm in dunlop).

 

 p.s.  The flobeds have 3 3" layers and a softer 2" convoluted layer on top.  So, a bit thicker than the 10,000.  Nicer cover too.

p.s.s. Some other poster on here (Mark) had a dunlop mattress that was too firm, so he ended up adding 3" of soft (22-24?) from foam sweet foam and 1" of 5lb. Sensus memory foam on top.  He is pretty happy with it now.

 



Thanks sandman. some more questions.

1. Would you suggest a dunlop 6 inch base or a very firm talalay 6 inch base? should it be 6 inch or can it be say 3 inch?

2. would these split layers in queen "feel disjoined or split" when I lay in the middle of the mattress? Wouldn't that be kind of annoying?

3. why did you return your flobeds v zone mattress?

4. About returns - how can one use a vaccum to suck air out of the layers? Must be really hard.

and can a layer that you want to return fit in the back of car? where do you drop it off to have it returned? (must be a big big hassle isn't it?)

Thanks sandman.

 

Re: After Sams Club Organic Latex Mattress bad Experience - Need Suggestions
Reply #8 Jan 29, 2011 12:08 PM
Joined: Oct 15, 2009
Points: 966
JoeM wrote:

 

Thanks sandman. some more questions.

1. Would you suggest a dunlop 6 inch base or a very firm talalay 6 inch base? should it be 6 inch or can it be say 3 inch?

2. would these split layers in queen "feel disjoined or split" when I lay in the middle of the mattress? Wouldn't that be kind of annoying?

3. why did you return your flobeds v zone mattress?

4. About returns - how can one use a vaccum to suck air out of the layers? Must be really hard.

and can a layer that you want to return fit in the back of car? where do you drop it off to have it returned? (must be a big big hassle isn't it?)

Thanks sandman.

 

I am not suggesting that you use dunlop, but it is an option if you want a firmer base level.  Firm talalay works well for many people, and you don't seem to like dunlop that much.  Therefore, I think I would stick to all talalay or just 3" of dunlop on the bottom.  Of course it will also depend on which model you get.  With the 10,000 you might not want any dunlop.  I think the 13,000 allows a bit more flexibility and depth, but of course it costs more.

Only trying it will let you know which you prefer.   Everyone likes something different, so don't expect someone else to be able to figure out what will work best for you.

I think it can feel a little softer at the split.  I don't think I would say disjointed, since the latex stays in place pretty well, if it is in a fitted mattress cover.   I always sleep on one side, so I don't think it was ever an issue for me.

I was having heat issues with the Flobeds, and I didn't think I liked the feel off all latex.  I think I solved the heat issues later by changing sheets, blankets, not using down, etc.  So, I don't think that was a flobed problem, but it was hotter than a normal innerspring.   I also like a little memory foam thrown in, and I think I prefer a spring base instead of a latex base.   So, I ended up doing surgery on fairly new Sealy, adding some latex and memory foam and a wool topper.

It is some work to return pieces, but not that hard.  The pieces come in cardboard boxes that can be shipped via Fedex or UPS.  I was able to fit 4 of the boxes in my car, when I returned the flobed.  A bit of a hassle, but that is the cost of customizing it to something you like.   Better than being stuck with something you hate. 

 

Re: After Sams Club Organic Latex Mattress bad Experience - Need Suggestions
Reply #9 Feb 7, 2011 4:13 PM
Joined: Jan 12, 2011
Points: 17
From where can I purchase a high loft pillow? Any retail store? Do they still make all cotton pillows?
Sam's Club Latex Mattress
Reply #10 Feb 9, 2011 10:11 PM
Joined: Feb 9, 2011
Points: 1
My full size American Sleep Eco-Green Latex Mattress from Sam's Club developed a crease in the latex layer, running the length of the bed. And of course, there was soft spots where my hips rested. I had some initial frustration with Specialty Sleep Services but now they are honoring the warranty and picking up the bed. They expect Sam's Club to refund the entire purchase price of the mattress, with no shipping or restocking fees deducted. The customer service liasion, Edna Maury, is very pleasant to speak with and sincerely tries to resolve complaints about the product. 
This message was modified Feb 10, 2011 by hike108
Re: After Sams Club Organic Latex Mattress bad Experience - Need Suggestions
Reply #11 Feb 10, 2011 12:58 AM
Joined: Aug 21, 2009
Points: 486
Hi, I haven't been on the forums in quite a while, but I was very intrigued by your experience with the Sams Club mattress.  First of all, last time I looked, Sam's club sold two latex mattresses, both made by Innomax.  One of them is NOT 100% latex, there is some PU foam in there, and the other is 100% latex.  The latex is sourced from Latexco and is Dunlop latex.  That's all neither here nor there, but if you're terribly uncomfortable, I'd say Dunlop latex probably isn't right for you.

If you are still considering latex, I would strongly encourage you to investigate Flobeds over Sleepez.  As some of the long timers know, I have a mattress from each company.  Sleepez is undoubtably a little less expensive, with free shipping and the up front price might be better too, but only slightly.

If you had a Dunlop mattress and didn't like it, try the Talalay.  At your weight and height, and with back issues, a soft mattress is probably a bad idea.

I too am tall (just a shade under 6') and heavy (~250), side sleeper, and was sleeping with back pain and hip pain/numbness prior to getting my latex bed from Flobeds.  I wanted to go soft, but the Flobeds guys persuaded me to purchase the firmness they thought would be best for me, which turned out to be 36 ILD for two layers and 32 for the top layer (excluding the convoluted topper).  They were right and I was wrong.  I even ended up exchanging the 32 ILD layer for another 36 ILD.  It's pretty firm, but still has some resiliance and give.  I wont' say all my pain issues have evaporated, a bed is not a miracle, but I no longer have the hip pain/numbness and my back pain is about 75-80% improved.  At least I can sleep at night, which I couldn't do before.

Both Flobeds and Sleepez source their latex from Latex International - very high quality stuff.  The difference between the two is in extra customer service offered by Flobeds and the ease of exchanges.

Flobeds will listen to you and counsel you about how firm they think you should go on your mattress.  Each component of your mattress will arrive separately vacuum packed in double plastic bags, making it exceptionally easy to exhange a layer or more if you need to.  I have kept all my bags in case we ever move, and I'll be able to manageably pack up my mattress myself.  If you need to exchange one or more layers, it's really easy to do.  I did it myself in about 5 minutes:

1) Fold the layer in thirds and put in the giant plastic bag.

2) Insert the tip of vacuum cleaner and vacuum out all the air.

3) Tape bag shut and put in smaller plastic bag.  Tape that bag shut.

4) They send you a return label, so put the latex bag in a box, slap the label on it, take it to your local UPS store.  Each layer weighs around 20 lb so pretty manageable for the average person.

The cover on the flobeds mattress is better and you get the convoluted topper, which should help mitigate against the firmness you'll need at your height/weight/sleeping position.

Sleepez sells a good bed too, but I downgrade them on three points. 

First, they tend to just sell people a soft/medium/firm configuration.  That's what they recommended for my daughter when I bought a Sleepez for her, and it's unbelievably squishy.  Yet every time someone on this forum buys a mattress, they always say "Sean recommended S/M/F."  I don't really think the quality of their firmness consultation matches up with Flobeds.

Second, the cover is just not nearly as nice as Flobeds.  It's a woven cover, with wool padding on the top.  The flobeds is luxurious knit cotton with wool padding all around not just on the top.  Also you don't get the convoluted topper, so if you want *some* cush on top, you're stuck with making your whole top layer softer rather than just having an inch or two of softness.

Third, the Sleepez comes all vacuum wrapped all together in one big package.  Not only is this harder to maneuver into the bedroom, expecially if you have an upstairs bedroom, but if you have to exchange a layer, you don't have large plastic bags supplied to you like Flobeds does.

For example, when I got my Flobeds delivery (in 3 boxes), I took out each vacuum packed layer, carried it upstairs myself, and opened each layer upstairs when I was ready to put it on the mattress cover.  With the Sleepez mattress, I had one giant box weighing god knows how much, I opened it downstairs, all the latex WHOOSHED and uncompressed, then I had to struggle with hauling uncompressed latex upstairs. 

I never bothered to exchange layers on my daughter's mattress, because she's young enough to survive the squishy mattress and I don't have to sleep on it, but I can't believe their S/M/F is good for ANYONE.  Also, if you call and tell them the bed is too soft, they will recommend rearranging the layers, eg put the soft on the bottom and firm on the top.  This isn't from personal experience, rather from the reports I've read from many, many Sleepez purchasers on this forum.  I'm pretty dubious that just rearranging layers actually accomplishes much.

Don't get me wrong, the Sleepez mattress is quality latex, same stuff as Flobeds, I just feel that Flobeds has a better grasp on how to counsel people based on their height/weight/sleep position, the cover is better, the topper is a plus, and the packing is much better.  To me, that makes it worth the extra price.  But other people like the slightly lower price of Sleepez and have been entirely happy with their experience.  I am happy with the Sleepez mattress too . . . it's just that IMO Flobeds is a better company.

Re: After Sams Club Organic Latex Mattress bad Experience - Need Suggestions
Reply #12 Feb 10, 2011 1:07 AM
Joined: Aug 21, 2009
Points: 486
But to get back to your question, I would phone BOTH Flobeds and Sleepez, describe to them your height, weight, preferred sleep position, and see what they recommend for you.  There is no one on this forum, with the exception of Budgy, if he's still around, who has the expertise to advise you as expertly as a professional latex mattress retailer.  That said, with what you described, I wouldn't go lower than 2 layers of 36 ILD and 1 layer of 32 ILD, and possibly do as I ended up and just order 3 layers of 36 ILD.   I feel that any softer, and you'll just crater into the mattress, which will make your back very unhappy.

If you want to get really picky about this, I seem to recall reading that 100% natural Talalay latex is denser than blended latex (what I have) and that might affect your ILD decisions too . . .

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