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Here's the info on the three different mattresses (manufactured by Spring Air) that were being offered when I stopped by Coscto on July 1, 2010: CASCADE:
SIERRA
PACIFICA
(You have a choice of regular or low-profile foundation - you'll probably want the low-profile for the PACIFICA) Cost for King Size Pacifica in our part of the country, including two twin size foundation pieces to go under the king size mattress: $1,799.97 plus $99 delivery fee. Delivered Monday (four days ago). I am loving this bed ... !! :) :) :) This message was modified Jul 23, 2010 by BedSaga
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<p> </p> ] Yay for Costco. They gave us our money back on this Spring Air mattress mentioned above - which had developed deep wells in it. Since it was a third party seller, we did not get our delivery fee back. </p> <p> Purchased a Sleep Science latex mattress (something like six inches of firm and 3 inches of medium) - also from Costco (purchased online). </p> <p> It is comfortable but not a "plush". feeling I already had a 3" convoluted latex topper (with wool covering). Added that and it now seems just right. </p> <p> I really hope this mattress does not develop wells. If it truly is latex it should not do so. [/quote wrote: That's interesting... i was always curious about executing on these lengthy mattress warranties. Just curious, did they put up much of a fuss when you returned it? What kind of questions did they ask? I'm guessing you actually had to take the mattress to the Costco before they provided you with a refund? |
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We opted to take the mattress and box springs back to Costco because it was better for our schedule (as opposed to being home for half a day waiting for a pickup). I took before and after photos of the mattress to quickly demonstrate why I was returning. I don't know if it would have taken longer to explain the return over the phone and negotiate free pickup. A friend of ours did exchange Costco mattresses a year or so ago and got a commitment for them to pick up the unsatisfactory mattress when they delivered the new one (the old one was not very old). No hassle on our return. It took a little longer because they had to check about the delivery fee. Because it was a third party, they refunded in the same manner as purchase (example - Buy with Visa, get refund to Visa). I'm guessing the third party (Spring Air) is the one refunding Costco. So - I'm guessing I'll be sticking to all latex from here on out. |