Do Tempur-pedic pillows soften over time?
Jul 24, 2010 11:16 PM
Joined: Jun 28, 2010
Points: 59
I've had the TP SidePillow for a couple of nights. Initially when I took a nap on it, it felt great, but sleeping on it all night, I'm waking up with neck pain. It feels too firm or too thick for me.

Is this like their mattresses, where it takes a while for your body to get used to it, and does it soften over time like the mattresses?

Re: Do Tempur-pedic pillows soften over time?
Reply #6 Jul 28, 2010 5:21 PM
Joined: Jun 28, 2010
Points: 59
I decided to give the pillow another try the night I posted, without walking on it first, and it seemed to be getting better. It definitely was an answer to my prayers for my sinuses. I had 4 nights of no sinus trouble. The 5th night, I woke up with sinus trouble, and my head sunk in a crater in the pillow. The pillow has already failed. It didn't just soften, it left a permanent 1.25 inch deep crater the size of my head that won't return to its normal shape. Same with the neck support part. This is not quite what I meant about wanting it to "soften" a little. LOL!

I called Tempur-pedic. I paid way too much money for a pillow that only lasted 4 nights! I sure hope they'll make good on this. I've heard it's hard to get them to honor their warranty on mattresses. Hope it's not the same for pillows. The person in the warranty dept I talked with says she has to talk with someone else and then they'll call me and let me know what to do.