Edge foam collapse on Stearns and Foster pillowtop
Oct 20, 2011 6:05 PM
Joined: Oct 20, 2011
Points: 5
We recently bought a Stearns and Foster pillowtop mattress from an outlet store, we got what we considered was a fantastic deal. Here's the problem, on one side, the foam edge support seems to collapse when anyone sits on that edge, the opposite edge is nice and firm and retains it shape and support, however on the other side when someone sits on the edge or even just pushes on the edge, it just goes all the way down with very little effort or force, so when someone actually sits on it, you can nearly feel it go all the way down.

 

Because it was an outlet purchase, it is AS-IS, so no returns, exchange or warranty. With the exception of the edge support collapse - it seems fine (and extremely comfortable).  So the question is: Is there a solution to this??????

 

If more information is needed, just let me know. THANKS IN ADVANCE!

Re: Edge foam collapse on Stearns and Foster pillowtop
Reply #4 Nov 6, 2011 8:55 AM
Joined: Jun 16, 2011
Points: 171
If you already agreed to buy the bed "As is" with no returns or warranty of any kind (is that written somewhere on your sales slip?) then I doubt S&F will do anything for you. And yes, that number requested is not easy to find, as I realized when attempting to register my bed before I sent it back.