Mattress Forum

I am curious, what is the concern with the Cloud Supreme?  I am actually about the same weight and height as the poster and am torn between Rhapsody and Supreme. Salesman sales Cloud is better and out sales other TP's by 7 out of every 10 he sales.  He is offering a 100 day exchange or refund which is pretty good I think.

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My wife and I checked out most of the TP line at Mattress World about six weeks ago and she LOVED the Cloud Supreme. I thought it was very comfortable, too... noticably softer than most if not all of their other offerings. So I read up on it (even looked into building my own "DIY Cloud Supreme" to save some $$$). What I discovered is that there are two layers of memory foam in the CS, with the top one being a density of approx. 4 lbs/cu ft. The layer below that is their normal MF, which is 5.3 lbs/cu ft density.

From everything I've read about MF, generally speaking the lower the density the shorter the life of the memory foam. So I got a little concerned about whether the CS would hold up as well as their other models over the long term. Plus, I've also read that memory foam does soften up over time. For instance, for one of the regulars on this board (jimsocal), MF works for just two or three days before it softens too much. This is extreme, but for others it seems to usually soften up noticably over the first several months or so.

So I became a bit concerned that if the Cloud Supreme felt so gloriously confortable in the store, it might actually end up too soft for us. I've also read many stories on this forum about people who bought plush or pillowtop S-company beds that were so soft and comfy in the store (that seems to be what sells these days) but after a year or two they become too soft and unsupportive, resulting in back pain. Finally, the more I read about memory foam vs. latex, the more I was drawn to latex. For me, I ended up going with latex.

BUT... while I've brought up several potential caveats, this is not to discourage you from the Cloud Supreme because I really have no experience with it in actual long-term use — nor does anyone, really, since it just came out in November 2009 (scroll to paragraph 10). For all I know, their 4-lb MF may last longer than most competitors' 5-lb. MF. And you may have no problem sleeping on a CS both before it softens and after it softens. Also, generally speaking side sleepers do better with a softer bed as compared with back sleepers and especially stomach sleepers. So the CS may be perfect for you. Only you can decide.

One last thing. If you buy a TP from a retail store, read the fine print! Don't just take the salesman at his or her word. It's not even that (s)he would intentionally be dishonest. It's just that some stores that sell TPs will throw in "freebies" like pillows, a mattress pad, a bed frame, etc. to sweeten the deal that the fine print may indicate are NOT returnable. When you return the bed expecting a full refund, they deduct the retail price of those items from your refund, costing you many hundreds of dollars you weren't expecting to be out. Again, read the fine print!

You could always buy only the mattress from them. Or buy directly from TP online, in which case you would have to pay the return shipping, which starts at $175 but surely must get a lot higher for the queens and kings and for the taller, more expensive beds. Interestingly, regarding returns TP's web site states "Shipping charges are quoted at time of return." If I were paying $2,699 for a King-sized Clod Supreme, I sure as heck would want to know before I ordered what the return shipping charges would be, should the 90 Night In-Home Tryout reveal the bed and I to be incompatible!)

Oh, by the way... the salesman at Mattress World told us something very similar to yours. He said the Cloud Supreme was outselling all other TP models combined at his store. I guess TP has a hit.

the Cloud Supreme is softer than any other Tempur....this could be good or bad depending on your needs.....generally for light people it might be a good option, but it is certainly no guarantee. 

During my online research, I noticed that the Cloud/Cloud Supreme have the most negative reviews of any TP models.

I also find it odd that the two models you are torn between are the very firm Rhapsody and the very soft Cloud Supreme, so very different from each other. Did you try the Deluxe or Bellafina at all? They both felt somewhere in between the Rhapsody and Cloud, to me.

First off, thanks to all for their input to my query, I appreciate it a lot. I did try the Deluxe  but not the Belifina, they did not have it in any of the three stores I tried.  I thought the Deluxe was okay but wanted a bit more. As far as the difference between the CS and the Rhasp I found that when I laid on the CS it felt softer immediately and after 20 minutes I didn't notice any difference except that it sort of bottomed out right away, not that it was bad but it didn't seem to have any further to soften, but when I tried the Rhasp I found exactly what you are saying, that the initial feel was notably firmer but after a several minutes it continued to conform to my body and eventually softened to about the same degree as the CS.  My feeling is that the CS may not hold up as long as the Rhaps.  I think the Rhaps will better in the long run and I did get a 90 day trial with exchange or refund (in writing) so if I am wrong I can always goes another route.  I do realize if I exchange or return for a refund that I am responsible for the pillows, frame , pad, and sheet set but that is okay since I will use them anyway.  Now to try it for a month or so and see if I was hopefully correct.

What mattress set did you buy and from which place? Thanks.

Way to go, Steff! Will you post a follow up for us after a month?

Good luck, Steff! The Rhapsody was our favorite until we tried the Bellafina.

Speaking of which, it is finally being delivered tomorrow! I'm psyched!