Mattress Exchange experience at OMF????????
Aug 11, 2009 9:39 PM
Joined: May 15, 2009
Points: 63
Just wondering if anyone has actually gone ahead and returned a new mattress at the Original Mattress Factory, and paid the 25% fee to get a different model,  and how that experience was.  I recall Zzzzzzpleazzzzsaying she was going to try to return her ultra plush ortho for a extra firm a while back, but no follow up on this site.  I have an extra firm ortho and still find it a bit uncomfortable, and would like some feedback on how OMF handles such a situation. WIth the help of a fiberbed, I have enhanced and improved my bed and the quality of sleep though.
Re: Mattress Exchange experience at OMF????????
Reply #2 Aug 12, 2009 2:47 PM
Location: Yosemite area
Joined: Sep 10, 2008
Points: 249
You get a YEAR to exchange a mattress?  That's amazing!  Just wish they'd show you exactly what is IN  a bed.  That's hard to find out.
Kait
Re: Mattress Exchange experience at OMF????????
Reply #3 Aug 13, 2009 9:11 PM
Joined: May 22, 2009
Points: 64
Kait wrote:
You get a YEAR to exchange a mattress?  That's amazing!

I know, right? That was one of the major selling points for me.

Quote:
Just wish they'd show you exactly what is IN  a bed.  That's hard to find out.<BR>Kait

There are actually cut-open sections of the mattress next to each model in the OMF showroom. You can stick your hands inside and feel the foam if you want. I guess it helps if you know what high quality foam feels like. :-)

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