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So I go to mattress firm. The guy tells me all beds are good. he never moves from his chair. I asked him several specific questions but his reply was one to all. All beds are good. all tempurpedics will suit me fine. This is not just 1 store. I had simillar experience in other store too. the girl saleswoman just kept lying about makeup of tempurpedics even though I questioned her about them specifically. Am I customer a sucker/ Do I look stupid? Should a customer be treated with lies like this? |
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I had a very good experience at a Mattress firm with a salesman. They seem to vary quite a bit. The deal I had made included 2 pillows and an expensive mattress protector. Upon doing more research, we decided to go with latex instead of memory foam, so I canceled the order, offering to pay for the pillows and cover. Well, they charged FULL suggested retail for those items, so they came out alright despite losing the mattress sale... |
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Everything in mattress firm is marked up 40%-60%. If you want to save money just tell them the price your gonna pay amd stick with it. They will do whatever you want. This message was modified May 25, 2013 by the_truth
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