mattress pros please educate me about-BOX SPRINGS vs FOUNDATION
Oct 2, 2008 4:01 PM
Joined: Oct 2, 2008
Points: 1
I recently ordered an Aireloom Danielle full mattress and low profile box springs from Mancini Sleep World and expect it to be delivered next week. One thing though, I can't seem to get a straight answer and have called two other stores with the same question.- I plan to put this boxspring and mattress in a framed bed (not a platform). I assumed I was buying a REAL boxsprings that has steel inside. One Mancini salesman told me that the standard sized boxsprings and low  platform boxsprings both have steel in them, but the 31/2" platform choice does not. (I ordered the low profile 5 1/2", not  platform) A different store Mancini salesman says NONE of the boxsprings actually have steel in them anymore-just wood. He says all the "boxsprings" are made like this now and are called "foundations".  What's the real story and should I worry because this bed will have to support a 200lb man and I sure as heck don't want to be out there shopping for another mattress in a few years.

CaMom

Re: mattress pros please educate me about-BOX SPRINGS vs FOUNDATION
Reply #3 Oct 2, 2008 11:37 PM
Joined: Aug 30, 2007
Points: 191
Ian has made some great recommendations regarding mattress companies with "true" boxsprings.

If you are the East coast and want to try out some fine established mattress manufactures some choices are CH Beckley -

 http://www.chbeckley.com/

and Gardner Mattress-

 http://www.gardnermattress.com/

Both offer handmade mattresses and both offer you the option of an actual boxspring as opposed to a foundation.

Jeff

Re: mattress pros please educate me about-BOX SPRINGS vs FOUNDATION
Reply #4 Oct 22, 2008 8:16 PM
Location: Yosemite area
Joined: Sep 10, 2008
Points: 249
AHA!  More answers!   There was a bed in the showroom of my bed maker called  "coil on coil".  It felt wonderful.  I just now asked him what was in it, and he said it was more like two mattesses together.  More expensive than the big S companies care to fork out.
It makes sense that this bed would last longer.   Hmmn....just when I thought I had it figured out...
Oh, btw calmom, most beds do have this "foundation" instead of a spring foundation.  Not sure if it is bad or good.  I had a S and F and the foundation was warped from day one.  When the mattress itself got a body impression and my low back started to hurt, they sent a rep out.  The rep ignored the warped foundation, said the body impression was normal and reported that I didn't have proper support in the frame(what  a load of bs, I had the exact appropriate frame as called for on their own brochure!).   She invalidated any warranty I had and I will never ever ever ever buy a S and F again.  Grrrrrr.
Kait
This message was modified Oct 22, 2008 by Kait
Re: mattress pros please educate me about-BOX SPRINGS vs FOUNDATION
Reply #5 Oct 24, 2008 5:11 AM
Joined: Sep 7, 2007
Points: 476
Warranties are a joke in the mattress industry. It's next to impossible to collect on one. You're at the mercy of an inspector whose job is basically to make some excuse why it's your fault the mattress is sagging, rather than their fault for making a crappy mattress. The best thing you can do is to buy from a store with a good reputation for customer service who will go to bat for you. Manufacturers are more concerned with maintaining the good will of their retailers than they are with maintaining yours. It's really a sad commentary on the state of today's mattress industry.

Kait--you should have called the store if they delivered a warped foundation and insisted they exchange it. It's always better to deal with the merchant whenever possible rather than the manufacturer. No one should have to accept defective merchandise.

Re: mattress pros please educate me about-BOX SPRINGS vs FOUNDATION
Reply #6 Oct 27, 2008 5:49 PM
Location: Yosemite area
Joined: Sep 10, 2008
Points: 249
I did contact the store...they didn't care.  Told me to deal directly with the manufacturer.   Later, my husband dropped by and told them just how made they'd made me.  I'd had two bad Restonic mattesses prior to that and had flatly told them that their product had better be superior.  HA.  Never again.  Never.
Kait