Mattress Forum

Even a small - tiny - stain will void the warranty. Of course they may still decide to honor it especially on a new mattress and especially if you threaten to make some noise at the Better Business Bureau, Federal Trade Commission and post all over the internet about their company if they don't help you take care of this problem.

So make noise and do not accept "no" for an answer.

Meanwhile document your problems in writing and with photos. Send Sealy a certified letter they have to sign for. Find out who the Sealy rep is for your area and send him or her a certified letter with photos and make it clear you will not take no for an answer, that you want satisfaction for your problem.

If your mattress vendor has an exchange policy you may have to use it. Many of them are now charging 20% or more in restocking fees plus delivery fees so it may legally cost you some money to exchange or return it. However, push them for free exchange if it is defective. The key: Make noise. No one wants bad BBB rating and bad publicity.

I would suggest making your room warmer and/or checking the breathability of your box springs.

any help in cleaning/removing the mold would be appreciated.

thanks.

Dr. Gloom here. The bad news is mold is very difficult to remove. Actually, impossible. You can try to kill it back with various mold treatment solutions, but they are not 100% effective. Bear in mind any kind of moisture you add to clean it out with will provide a breeding ground for future growth. Generally, what people consider "removing" mold is just cleaning the surface spores off. They form kind of network or tentacle type growth patterns that move deep into the underlying surface, and those remain, where the absorbed moisture from the cleaning solution spurs further growth. This is what happens when people use bleach spray, for example, thinking they are killing the mold. They are killing surface spores, but providing addiional breeding media for the growth underneath, and it will come back.

The best you can do, honestly speaking - and yes, I have studied mold professionally a bit - is to cut out the affected area, and considerably more extensively around that area, because there is more in the areas where you don't see it appearing on the surface. The experts I was trained by said, for example, if you have mold on a patch of wood about 1 foot square, you need to remove a one-yard section around it to eradicate most all of the tentacles. Then patch in a replacement of clean material.

Also be aware that mold is a toxin - some more virulent forms than others. It needs to be treated carefully, possibly wearing breathing masks and definitely gloves, and discarded in a sealed bag, if you want to be sure of avoiding any effects. Some people (and other animals) are more sensitive than others, of course. The trouble is, when you work around mold, the spores disperse into the air surround. So it would be best to do the surgery outdoors - out of your bedroom, definitely.

Mold spores are everywhere. They are microscopic and virtually deathless. They can survive in spore form for many years until they land on a suitable surface and sprout.

They are part of life on this planet, and their job is to digest matter and return it to the biosphere.

But when I say organic - it's very broad. It includes virtually anthing with any kind of carbon in it - which is just about everything there is, including drywall, concrete, paint - virtually anything. But they really like organic materials which I gather are tastier and easier to digest.

The conditions they thrive in are: dark and moist.

So anytime you have anything that sits in a moist and dark condition, mold is likely to grow.

The proliferation of mold in residential settings is a huge problem, particularly given modern building materials and building methods, which tend to trap moisture indoors. Once it is detected, it cannot really be removed without stripping out the affected materials, and that gets expensive in a hurry.

That's why most homeowner's policies now include a mold exclusion, and if the policy was issued prior to the mold exclusion, the insurers run screaming from the room.

Ed McMahon had a $5 million mold claim on one of his McMansions a few years ago and won it. He argued that the mold made him sick and even killed his dog.

No one is immune from mold. All we can do is try to keep things dry and let the sunshine on them now and then. It wouldn't be a bad idea to put your mattress and platform in the sun and try to make sire they are thoroughly dry through and through.

Just wondering - were you using a mattress protector?  I just bought a memory foam bed, and want to do whatever I can to prevent this.