I am at a loss. Our brand new mattress that we have had since April 22 is exhibiting a damp, moisture problem on the underside of the memory foam mattress and the top of support. Not only that but there are two small rust-like or maybe mildew like stains on both the underside of the mattress and the top of the support. I called Sealy and they could not help me saying they had never heard of this problem. I called the place of purchase and he said he had never heard of this problem either and that we should try airing the mattress out near a window (we are in an apartment). I have no idea why there is moisture condensation under the mattress if the first place. What good will it do to air it out, if it happens again? Has anyone had this problem, or know of what to do? Thank you for your time. |
I just wanted to contribute to the thread since it's January of 2014, and we are having issues with our Sealy memory foam bed from Macy's as well. Ours was purchased nearly four years ago, and when my husband was rotating the mattress just a few days ago, the boxspring was soaked, along with the underside of the mattress, plus there was mold all over the bed. That's just disgusting, not to mention that I've been ill for the last couple months, fighting infections that just won't go away. When I contacted Macy's the store manager had no idea what I was talking about, but the furniture department employee was nice, gave me the number to corporate service. They also were very kind. It took a total of about five minutes for them to realize that they needed to get rid of this bed and give us every dollar we spent as a credit to use towards a new bed. There will be no charge for delivery or disposal of our old bed so every penny will be used towards the bed only. I'm upset that this happened, but I'm thrilled with the way they dealt with this. If you're having this issue, I highly suggest you try doing the same thing. |
Dear Friends and Family, Look we are trusting these mattress company's to do the testing before they sell us a mattress that generates toxic mold. I did not even receive a care manual with my mattress. Then people are told to take care of the problem on there own??WTF! I have a Sealy Natural Latex mattress and It is MOLD AND MILDEW RESISTANT. So why did I find toxic mold on the bottom of my mattress? Between the box spring and Mattress its self????? I say we start a list of people interested in making sure this does not happen to anyone else. If you wanna sue! email me at djstickymix@yahoo.com. Take a look at the signs and symptoms you or you baby's may be experiencing due to this company's negligent. Owww it just a little mold just air it out by a window???? WTF Yea and spread mold spores oll over you bedroom!!!!!This is serious stuff my friends. Our heart goes out to you and your family. My name is Sevenths, http://www.moldsymptoms.org/
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We bought a Seely matress a couple of years ago. One year ago stains keep appering .I kept cleaning it, but I discover more. I know there is a class action agianst seely for sugging matress , maybe we can joing in for the condensation stain. The warrenty doesn't work if thete are stains on the matress! Who can we contact |
I bought a queen Blue Lake Sealy memory foam (firm) in 2009. I have not rotated the mattress as I sleep on both sides equally. I bought a new frame last week and found mold between the mattress and box spring. I pulled the zippered cover back and its on the mattress itself. What has become of the rest of the lawsuits, non responsive stores, etc. I bought this from a store that sold and changed the name . They have resumed using the old name, so I'm assuming its back to the original owners, Conlins. I still have this bed in my house. I would like to have ammo when I go talk to them. Thanks! |