| I gave it a try but it just didn't work for me. The Flobed was too soft, even when I tried 3 super firm cores. It started out good but then the back aches came. It was a good test and the Flobed folks were very nice. It's just not the right bed for me. I contacted Flobed last week. They said I can return with no problems. I'm just awaiting their e-mail with instructions. For now, it is back to the memory foam bed. I sleep close to the sides because that is where it is the most firm. It seems like I've sort of worn out the rest of the bed over the past 2 1/2 years or so as it sinks too much and offers no back support. Thanks to everyone for all their wonderful support and comments. It seems like Flobeds is a good company and a good opiton for some - just not for me. I am very thankful I can return the bed and get most of my money back. |
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Flobeds seems to be a reputable firm so I'm sure you will receive your refund--eventually. But frankly I don't see why they should drag it out 30 days. That seems a bit excessive to look over the cores and verify that they were returned in good condition. I had a similar experience with SleepEZ when I returned a mattress. I waited three weeks and called when I still hadn't been credited. I got some kind of story about how the boxes had come into the warehouse without any return address on them so they didn't know who to credit. I found that story hard to credit since each of the four boxes I returned had my address securely taped to both ends of the cartons with yet another address label inside each box. One of the boxes even had a letter explaining my reason for the return since SleepEZ doesn't utilize return authorization forms. I was told it would take a few days to put the credit through. When another week had passed and still no credit I called again. This time Shawn put the credit through while I was on the phone. That's one thing about mom and pop stores. They love to put your credit card through, but they're not so eager to credit you back. Since Flobeds gives you a time line for processing your credit keep after them by phone--not by e-mail. It's easy to ignore an e-mail. Not so easy to ignore someone on the phone. Document the steps you have taken. If you don't receive your credit in the promised 30 days, call and ask them to put it through while you wait. If they give you the run-around let them know you will be contacting your credit card company for a charge back if they don't resolve the matter promptly. You probably won't need to take any action, but if things fall through the cracks you do have options. |
| Bob-Not to worry. I returned a FloBed a few years ago and was annoyed by the 30 day credit policy too. It took the full 30 days, but I did receive the credit without having to call. |
| Thanks Cloud9 and princesspea. I'm sure you are both right. I had an e-mail from FloBed this evening saying they processed the $200 credit for the returned cores. I suspect I will end up waiting the full 30 days for the credit on the bed. I WILL call them if they are late. I did call them 2 times regarding the first set of cores I returned. On the 2nd set, I thought I'd try the e-mail route first. |
| I am thinking of buying a Flobed, but am concerned at how they stay in place when you toss and turn. I am looking at 3 layers of latex. What has been your experience? |
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My latex cores (from FloBeds) never move around once the zippered cover is over the topper and my bed feels heavenly on my right side. That is my favorite side of the bed since I have the perfect combination of latex cores on that side that makes sleeping so comfortable for me. I also love my latex pillow that is not too soft or too firm and is in a standard size that I bought from Overstock.com. I also love the 10" legs that allow me to store clothes under my pine slat fox. that I covered with an ivory bed ruffle. This message was modified Apr 30, 2009 by Lynn2006
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Lynn2006 is right. The cores do not move around at all. They stay in place very well You do not need to worry about the latex moving around. This message was modified Apr 30, 2009 by BobJ
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Does the top softer layer also go within the mattress or does that have a separate cover and sits on top of the mattress like a pillow top. If the soft layer also is within the mattress, does this one stay in place, because it is lighter and thinner, 50mm |
| It is called a convoluted top. It does go inside the mattress and stays in place very well. Latex on top of latex just does not move around very easily. In fact, it takes some extra effort to lay the latex pieces properly because you can't simply slide them around. Check out this link to see the step by step setup for a FloBed: http://www.whatsthebest-mattress.com/forum/flobed-set-up-step-step/4414-0-1.html |