Saatva mattress?
Jan 18, 2011 3:36 PM
Joined: Jan 18, 2011
Points: 3
Does anyone has any experience with Saatva mattresses? They sell only online, not in stores, and sell their queen mattress for $999 with an amazing return policy. It seems they're pretty new and I can not find any reviews.

 

Anybody has some real infos on their mattresses?

This message was modified Dec 16, 2020 by a moderator
Re: Saatva mattress?
Reply #1 Jan 19, 2011 10:59 AM
Joined: Jan 19, 2011
Points: 3
My name is Ron Rudzin, President and CEO of Saatva inc.
 
Our company was re branded about 6 months ago to become Saatva. This concept started 3 years ago as an Internet marketing company with affiliates throughout the northeast. By offering a high end luxury product with comparable specs, our Internet savvy client base bought in and created a platform for us to build a national company selling exclusively online. (We're opening up the California market in mid February)
This message was modified Jan 20, 2011 by kbrower
Re: Saatva mattress?
Reply #2 Jan 19, 2011 2:26 PM
Joined: Dec 30, 2010
Points: 4
I'd like to hear any independent or expert opinions/reviews as well.
Re: Saatva mattress?
Reply #3 Jan 25, 2011 3:40 AM
Joined: Jan 25, 2011
Points: 1
I bought a Saatva mattress a couple of months ago and totally love it.  I think its definitely one of the best I've seen in the price range, I actually bought another one for our guest room soon after because it was just such a great deal compared to Macy's, Sleepy's, etc.
Re: Saatva mattress?
Reply #4 Jan 25, 2011 6:47 PM
Joined: Jan 18, 2011
Points: 3
I actually bought the Queen mattress last week. Since I already have a good foundation the mattress costs just $799. I was actually in the market for a Royal Pedic or similar mattress, so that price tag seemed almost too inexpansive to be good.

The mattress arrived today and the first impression is awesome. No chemical odor with the perfect balance of softness and support. I can't wait to sleep in it tonight!

Re: Saatva mattress?
Reply #5 Jun 19, 2011 1:36 PM
Joined: Jun 19, 2011
Points: 1
A BBB Accredited Business since 05/12/2011

http://www.bbb.org/connecticut/business-reviews/mattresses/saatva-in-westport-ct-87089118

So if the original post was in January 2011 why was the company subsequently reorganized?

And why are there no independent reviews online?

I would like to buy their mattress so perhaps and independent response can be provided or the CEO whom kindly commented above, please feel free to respond.

My concern is that mattress co.'s often time go out of business. Restructure. Then the return policy is null and void.

Thank you.

Re: Saatva mattress?
Reply #6 Jun 23, 2011 5:22 AM
Location: San Francisco Bay Area
Joined: May 13, 2011
Points: 170
There's no guarantee that any business won't close it's doors tomorrow or the day after. The mattresses claim to be American made (from American made material?) and they provide some technical sounding specs.  It's not at all clear how long this mattress will last.  I would try googling to attempt to find some independent reviews.  You generally get what you pay for.  As these mattresses are only sold online, you might get more value for the dollar that a B&M store.  The down side is that you purchase sight unseen and no ability to test drive.
Re: Saatva mattress?
Reply #7 Jun 23, 2011 11:38 PM
Joined: Apr 15, 2011
Points: 163
sleepswithcats wrote:

There's no guarantee that any business won't close it's doors tomorrow or the day after. The mattresses claim to be American made (from American made material?) and they provide some technical sounding specs.  It's not at all clear how long this mattress will last.  I would try googling to attempt to find some independent reviews.  You generally get what you pay for.  As these mattresses are only sold online, you might get more value for the dollar that a B&M store.  The down side is that you purchase sight unseen and no ability to test drive.


Good points, all ya'll. From what I'm reading on this forum, having a warranty doesn't mean all that much anyway, so just because a company is new is not necessarily the be-all end-all issue. More important is to know what you're getting (upfront, accurate, complete disclosure of components and construction) and have an exchange or return policy that you can live with if it doesn't work out within a reasonable period of time, is how it seems to me at this point after reading lo these many months (and still not buying anything yet - but trying to soak up all the information I can like a sponge so I don't live to regret (yet again) making an illinformed decision then having to work like the devil to get the problem solved). I'd rather pay in taking the time to find out what I need to know than plunking down my cash, ending up with a mattress I can't stand, and then having to deal with getting rid of it. So if this company - or any company - is willing to give folks a good deal for a good product, and at the same time is honest and accurate in telling you what you are getting, and if they have a reasonable exchange or return policy, then I don't really care how long they've been in business, or if it's a big or a small company, local or on the internet.

Re: Saatva mattress?
Reply #8 Jun 24, 2011 12:01 AM
Joined: Apr 15, 2011
Points: 163
Anyone know what fire retardant Saatva uses, and what gauge of steel for these coils? And can anyone explain what this means in terms even I can understand? I am confused how coils can be "steel encased."

Quote from Saatva website:

Foam encased anti-sag edge support for better durability and more sleep surface. The Saatva Mattress uses a Dual Perimeter Edge Support System. The lower base support coils are steel encased while the upper comfort coils are foam encased.

Re: Saatva mattress?
Reply #9 Jun 24, 2011 2:01 AM
Joined: Jan 5, 2011
Points: 17
Email them using the "contact" link on the website. They respond quickly. 
Re: Saatva mattress?
Reply #10 Jun 24, 2011 11:11 AM
Joined: Jun 24, 2011
Points: 5
terrieb wrote:

Email them using the "contact" link on the website. They respond quickly. 

 

I agree, I would just email them and you should get an answer pretty quickly.  I haven't bought from Saatva, but my friend did a few months ago and really likes it a lot.  It's pretty rare for a friend to bring up his mattress in conversation, so it must be pretty comfortable.  I'm convinced that I will buy my next mattress online (which hopefully will be very soon) and will definitely give Saatva a hard look.
 

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