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I need to buy a twin firm or extra firm innerspring mattress set. I could always go to a local retail chain like Sleepys. Serta, Sealy, etc., are usually a safe bet. Here's the problem. I know a guy who manages four local furniture outlets. I deal with smart, highly educated people all the time. My profession is electrical engineering. Understanding highly technical information is normal for me. This furniture store manager could write books on the design and construction of mattresses. He's very smart! I looked at these two Englander mattress sets: http://www.diamondfurniture.com/store/millennium.html http://www.diamondfurniture.com/store/black-ice.html My business partner found some awful reviews about a few Englander mattresses and Diamond Furniture. I found some very postive comments about different Englander models. The furniture store manager tells me that Englander is a huge company and they manufacture thousands of different models. He also says that the two models listed above are as good or better than the more famous brands, and they cost less. He's been a terrific salesperson over the years. I've never felt the slightest pressure to buy anything from him. I can't find any customer reviews of the Black Ice or Millennium mattress sets. I'd feel a lot better about buying one of these sets if I could find some positive customer comments. What should I do? Buy from a multi-billion dollar chain like Sleepys, or take a chance with a small business that's managed by a very knowledgeable guy? This message was modified Jul 21, 2011 by Bostoner
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Bostoner wrote: Thank you weewillywinky and petes67bird. Sometimes I think I should pay someone to create clever usernames for me. I've joined hundreds of forums. All my usernames stink. Just once, I'd like to think of a username that would make people smile or laugh. Anyway, I've purchased furniture (not mattress sets) from Diamond over the years. I really don't know what their return and/or exchange policy is. You know what the problem is. They can promise anything, but are you willing to pay a lawyer if they don't honor their contract with you? The answer is always no, unless many thousands of dollars are lost. I like plain mattresses very much. Memory foam (a NASA invention, I believe) is great for a lot of people. If I want extra padding I'll purchase a high quality topper from a reliable source like www.thefoamfactory.com. I'm very glad to hear that your parents had no problems with two Englander mattresses, petes67bird. I didn't know anything about Englander until I visited Diamond a few days ago. |