Sleep like a bear 1" topper not holding up as well
| as I thought it would. Have had it a month. Is 1", 28ild. On the bottom side of the latex where my bed had an indent the latex is wearing through half way! The indent wasn't that big! fyi |
Re: Sleep like a bear 1" topper not holding up as well
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I think they should cover the shipping AND replace it at no cost to you. I would have made an issue of it, and if she refused I would take it up with my credit card company. I guess this is a reminder to ask about warranty coverage before you buy anything. Sorry you had to be the one to alert the rest of us that Sleep Like A Bear doesn't stand behind their product 100%. |
Re: Sleep like a bear 1" topper not holding up as well
| I heard from sleeplikeabear. They are refunding everything!!!!!!! Even the return shipping. I think that is great. How it should be. So they do stand behind their product! Hopefully they get their money back from the manufacturer. It had to have been the cut, like she said. I can't imagine it going bad in two weeks. So, I'm happy :) |
Re: Sleep like a bear 1" topper not holding up as well
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That is good to hear. We need an honest business to sell us Latex International toppers. It sounds like an easy request, but it is very difficult to find. This message was modified May 29, 2008 by MequonJim
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Re: Sleep like a bear 1" topper not holding up as well
| TheQuest, Let us know when your full refund arrives. I have a feeling posting on this site made the company do the right thing to keep their reputation. Thanks for sharing. |
Re: Sleep like a bear 1" topper not holding up as well
| yep, got my refund 5/29/08, and my check today for the $12 shipping!! |