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I was browsing this website which seems to have the most thorough mattress reviews on the net and Stearns and Foster appears to get very poor customer ratings. Its satisfaction rating is somewhere around 57%. Why this? Stearns and Foster is supposed to be a premium mattress brand, and it gets lower ratings than Sealy Posturepedic, which is a lower end mattress line? Sealy Posturepedic has a rating around 65%.
We were looking at a S&F at Mattress Firm (Foxbridge Firm in particular)
http://www.mattressfirm.com/Stearns-and-Foster-Foxbridge-Firm-P94.aspx
and it is billed as top-of-the-line, but now we're not so sure. Other contenders are Sealy Posturepedic Irresistible Firm and Sealy Posturepedic Honorable Firm.
http://www.mattressfirm.com/Sealy-Posturepedic-Irresistible-Cushion-Firm-P203.aspx
http://www.mattressfirm.com/Sealy-Posturepedic-Honorable-Firm-P207.aspx This message was modified Jul 15, 2011 by a moderator
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I have physically cut open a S & F warranty return mattress that was supposed to contain wool and silk in the mattress, there was no wool or silk in the fibres underneath the cover. The fabrics may look fancy but they are essentially still mass produced synthetic covers from overseas just like the stuff on the 'lower end' Posturepedics. Regarding coil differences, there are many Posturepedics that contain pocket coils, ironically enough a lot of people have complained about the quality of S & F beds going down since they made the change to invidual coils a few years ago. They used to be very simple heavy gauge bonnell springs.
The beds also used to come with a card that was supposed to be signed by the person that made the mattress, never saw one card signed ever. I can assure you these are production line assembled in much the same way as the regular mattress line. The boxsprings that we had a couple years ago were also no different from the regular Sealy bases, they contained one extra strip of a thin metal reinforcement running head to toe, I had one of these bases fail under the weight of one heavy couple as well. I am not trying to piss on the brand, yes there are differences between a $1299.00 S & F and a $599 posture pedic, the differences are not nearly as vast as Sealy would have us believe. I am just trying to provide some insight as to why the brand has lower customer satisfaction ratings than the less expensive posture pedics....better in some ways yes, but not worth the price difference IMO. If you ask anyone around here I am always an advocate of good quality expensive beds, but they have to be justifiable. This message was modified Jul 16, 2011 by budgy
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budgy wrote: I have physically cut open a S & F warranty return mattress that was supposed to contain wool and silk in the mattress, there was no wool or silk in the fibres underneath the cover. The fabrics may look fancy but they are essentially still mass produced synthetic covers from overseas just like the stuff on the 'lower end' Posturepedics. Regarding coil differences, there are many Posturepedics that contain pocket coils, ironically enough a lot of people have complained about the quality of S & F beds going down since they made the change to invidual coils a few years ago. They used to be very simple heavy gauge bonnell springs.
The beds also used to come with a card that was supposed to be signed by the person that made the mattress, never saw one card signed ever. I can assure you these are production line assembled in much the same way as the regular mattress line. The boxsprings that we had a couple years ago were also no different from the regular Sealy bases, they contained one extra strip of a thin metal reinforcement running head to toe, I had one of these bases fail under the weight of one heavy couple as well. I am not trying to piss on the brand, yes there are differences between a $1299.00 S & F and a $599 posture pedic, the differences are not nearly as vast as Sealy would have us believe. I am just trying to provide some insight as to why the brand has lower customer satisfaction ratings than the less expensive posture pedics....better in some ways yes, but not worth the price difference IMO. If you ask anyone around here I am always an advocate of good quality expensive beds, but they have to be justifiable. I guess it's a moot point for me to plug S&F because it didn't work for me. Maybe a pillowtop would have worked, but I don't plan to get one. I'm much more interested in high quality latex comfort layers. ------------ weewilly - It was Simmons that's been using 'pocketed' individual coils since like 1928. I know S&F only started using them a couple years ago and 2011 Posturepedics have them. I don't know if Sealy has waffled back and forth using and not using individual coils. |
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slpngoc wrote:
I guess it's a moot point for me to plug S&F because it didn't work for me. Maybe a pillowtop would have worked, but I don't plan to get one. I'm much more interested in high quality latex comfort layers. ------------ weewilly - It was Simmons that's been using 'pocketed' individual coils since like 1928. I know S&F only started using them a couple years ago and 2011 Posturepedics have them. I don't know if Sealy has waffled back and forth using and not using individual coils. |