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here is a review someone posted online:
"My wife and I purchased split king Tempur-Pedic Rhapsody complete with individual adjustable bases and was happy with our purchase for about 3 years. After that things have gone down hill quickly.
---------------------------------------------- This message was modified Mar 23, 2012 by markfromdallas
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Sorry about your luck. However, of the dozen or so people I know that own Tempurpedic, none of them share the problems you have. Some have had them well over 10 years with no sagging at all. I have had mine for almost 4 years that looks brand new. I doubt it will fail any time soon. It has softned up a bit where it gets used, but it seems to be getting better with use. I wish and hope it softens up a bit more. It still is quite firm. As far as warranty, I don't know. I don't know anyone that owns one that has had to use it. Our local major hospital has been using the Tempurpedic deluxe for over 10 years in their sleep disorder center. They still are in use on a daily basis 24 hours a day. But I guess if there is a problem with them, we are going to hear about it on the internet. All products on the market will have a failure or short coming of some sort. Unfortunately, you have been the victim of this particular product. It has to be frustrating. I would say their track record for the most part is outstanding. I don't expect you to agree with me, and I'm sure you assume they all fail within a short period of time. Especially when they're really is no other complaint department except for a site like this. Contact the retailer you bought it from and see if they will help you out any. If it really failed in that short amount of time, I'm sure they can do something for you. If it is normal conditioning and you expected it to remain feeling like a new product when you got it, then I'm afraid this will happen to you with any mattress. Even latex which is talked up highly on this forum. |
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Good_Sleep wrote:
Sorry about your luck. However, of the dozen or so people I know that own Tempurpedic, none of them share the problems you have. Some have had them well over 10 years with no sagging at all. I have had mine for almost 4 years that looks brand new. I doubt it will fail any time soon. It has softned up a bit where it gets used, but it seems to be getting better with use. I wish and hope it softens up a bit more. It still is quite firm. As far as warranty, I don't know. I don't know anyone that owns one that has had to use it.
Our local major hospital has been using the Tempurpedic deluxe for over 10 years in their sleep disorder center. They still are in use on a daily basis 24 hours a day. But I guess if there is a problem with them, we are going to hear about it on the internet. All products on the market will have a failure or short coming of some sort. Unfortunately, you have been the victim of this particular product. It has to be frustrating. I would say their track record for the most part is outstanding. I don't expect you to agree with me, and I'm sure you assume they all fail within a short period of time. Especially when they're really is no other complaint department except for a site like this. Contact the retailer you bought it from and see if they will help you out any. If it really failed in that short amount of time, I'm sure they can do something for you. If it is normal conditioning and you expected it to remain feeling like a new product when you got it, then I'm afraid this will happen to you with any mattress. Even latex which is talked up highly on this forum. This message was modified Mar 25, 2012 by markfromdallas
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| Well dang. I should have read a little closer. But I guess my point about the internet is still valid about complaints. I've seen to many people become internet experts based on what they read on it; with very little facts to back up any claims. |
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Good_Sleep wrote: Well dang. I should have read a little closer. But I guess my point about the internet is still valid about complaints. I've seen to many people become internet experts based on what they read on it; with very little facts to back up any claims. How is anyone supposed to make a decision? |
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I suggest that if the warranty/mattress has been around awhile and is a joke, you would hear about it and the decision not to purchase would be obvious. Otherwise, it remains another sleep option... works for some and not for others and has its inherent weaknesses. Me, I stay away from anything that demands a luxury investment since there are typically less expensive options that can do the job as well if not better. I would also beware foams and airbags that do not ventilate. GK This message was modified Mar 26, 2012 by GKDesigns
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| I have a Queen sized temperpedic cloud bed and when I initially bought the bed I was very satisfied with the overall feel, but I am starting to get uncomfortable with the amount of heat retention. Is there a way to keep the bed but alter this. Would a mattress topper work for example? It wasn't a huge issue in Winter, but as spring/summer has started to come in I'm feeling it more and more. i'm considering putting the bed in my second bedroom and purchasing a new mattress. |