Mattress Forum

Please show me a link stating that the iComfort is made by Sleep Innovations. I also see nothing in the line at Costco that resembles the iComfort...

  My wife and I currently own the Icomfort Insight, at least until they exchange it on May 6th.  I am a bigger guy, 6'6 240lbs.  It appears after 30 days of usage, that the mattress is already losing some of its firmness.  It still goes back to the original shape, just when I sit down or lay down, it seems to be extremely soft already.  When going to my wifes side who is only 130lbs, the mattress feels brand new and is extremely comfortable.  This is bad now because when I go to sleep, my butt seems to be so far sunk in and my feet and shoulders are alot higher up.  Causes some neck soreness and back soreness.  

The Icomfort was extremely comfortable and does sleep nice and cool.  I cannot say that this is a horrible line, but we may of just gotten a defective mattress, it happens.  Now unfortunately we are stuck with choosing another type of Serta mattress as its a comfort exchange, so we went with the Vera Wang Natural Poise Super Pillow Top.  If you really like the Icomfort line, I might suggest going for the Genius as it has the 3 inch support foam and is the firmest of all the mattresses, so that way if the foam does soften up, you arent way beyond your  comfort level.

I can tell you with certainty the mattress is made by Sleep Innovations as you can see the video on Youtube if you type in serta icomfort, it says it during the video.  What I can tell you also is that the Novaform is DIFFERENT as it is not gel infused as the Icomfort is.  The Novaform has a different cool layer, not gel infused though like the Icomfort.  I can also tell you that our bed was delivered on Friday morning.  We had to have the windows open and our ceiling fan on high until Sunday night before we could even enter the room without getting sick.  The smell was off the charts, a horrible foam smell.  It has dissipated to barely noticeable now 30 days later.  Wish you all the best.

My husband and I purchased the icomfort revolution queen matress and the adjustable base. We have been sleeping on it for about 3 weeks. Previously we had a sleeplevel memory foam mattress. We slept on it for about 6 years. I used to get up every night and turn the air conditioner lower because I woke up hot. This is not an issue anymore. In fact, I sometimes turn it up because it is too cool.

 The dealer we purchased it from suggested we use a waterproof mattress pad, but when we did it was too hot. My theory on that is your body has to be in contact with the bed for the cooling gel to be effecitve. The waterproof mattress pad was too much of a barrier between your body and the bed. It took us about 1 week to get used to the firmer matress, but we love it now. There is still a very slight odor, but we don't find it unpleasant and it never was strong enough to be an issue. I used to wake up several times a night and be tired in the morning, but now I sleep about 4 hours, get up and use the bathroom and go right back to sleep for another 4 hours. I wake up refreshed and ready to get up. I am really happy about that. 

I hope this helps you in your research. 

Michelle

No affiliation, just a happy customer.

I am concerned about the smell, but from what I can tell that will be a problem with all foam mattresses.  I'm really happy to hear about the "sleeping cooler" response.  My wife will love that...  Also, regarding the mattress cover, I'm glad to hear we shouldn't buy one.  That's another $100 I can avoid spending and the comment aligns with what the stores say:  "the closer your body is to the mattress, the more it will respond as expected."

I'll post again when it arrives and I have a chance to experience the terrible smell and the (hopefully) joyful night's sleep.

Also one more note to add regarding the cover.  Do a search on mold and memory foam mattresses.  Alot of users of even tempurpedic have found that after a couple years of laying on the mattress and naturally sweating during sleep, the sweat drips through the foam and creates a moldy surface.  Just a FYI.

First night and I am in so much pain......................Husband slept like a rock and 1st night loved it, no shoulder pain as with our previous pillow-top of 10 years.............wanted to switch from spring to foam/tempurpedic due to reaching 40's and the body needing more support during sleep.....Insight is the highest firmness, according to salesman.  Went back to store purchased from and the first question was how warm/cold is your home......live in Michigan and temp changes often.............salesman indicated to give the 60-day trial to confirm that my satisfaction/back pain is still there....at this point want to return to my old mattress and receive my $1800 back, but of course the stipulations of returning a mattress will cost over $200+, so my great deal when purchased may now cost $$$$$..............went to store for Tempurpedic and high pressure salesman sold us on the Icomfort due to it's great deal and cost below tempurpedics prices............................will keep you posted....................how many weeks to really enjoy a good night sleep????????????? 

I will do a quick follow up on here for you regarding the Vera Wang, but I will do it in two parts.  I will do one after 3 days(more of initial impressions, initital comfot, any smells etc.) and one after a week or two, as it takes a little time to get used to a new sleeping surface.  Good luck to you. 

Can you please help others by being a little more detailed.  Did you notice a smell?  Did you give it adequate time to "warm" up to room temperature? Etc.

You would think it was a good thing, but it only got soft in one area, where your butt sinks in.  So now my butt is SOOOO much farther sunk in than the rest of my body that I wake up aching.  Feels like my legs and head are up in the air while my butt is in about 6 inches.

 My wife and I were extremely excited for our California King Icomfort Insight.  When it arrived, we were taken aback by the extremely strong smell.  Being that we live close by to you near Crystal Lake, Illinois, it was cold when the mattress was delivered on April 1st.  The first 2-3 nights, it was unbearable to even enter the room due to the intense smell expelled from this mattress.  We opened the windows completely even though it was 40 degrees outside, turned the bedroom ceiling fan on high, and had a space heater going in the room to at least keep it a little warmer.  We did this for about 60 straight hours before finally being able to sleep in our new bed.  

We let the bed air out before placing our Protect A Bed mattress protector over it.  The smell was still present in moderate strength for the first 10 days then it became less noticeable.  Our dog who sleeps with us in our room every night, would not enter our bedroom to sleep with us for 7 days due to the smell.  

So once we were able to sleep on it, both my wife and I suffered from neck and lower back/hip soreness for the next 4-5 days(I am 29 she is 27 and we were both Collegiate athletes in great shape with no aches).  On about the 6th day it finally was starting to feel comfortable for the next 2.5 weeks.  Now at about the 3 week mark of having this mattress, the spot where I sleep already feels as though it has lost its firmness.  Right where my buttocks hits the mattress, it now sinks straight in and doesnt provide ample support of my body.  I am 6'6 240lbs in case you are wondering.  So when I lay in the bed now, it feels as though my legs are elevated, it feels like my butt sinks way too far in and it feels like my head is way too high up even with a flat pillow or the memory foam pillow.  It is giving me the hammock feeling you are describing.

Upon going back to our store, we were told that it may of been a manufacturing defect, and in all honesty, it may be.  Nonetheless my wife and I decided that with the lack of feedback/reviews on this line and the bad experience we had, it would be wiser to try a more traditional mattress.  We were afraid that if this could occur at 30 days with the memory foam losing its support, that what would it be like in 1-3 years.  Also as you should also know, sleep innovations does provide an almost identical memory foam mattress at costco under the brand Novaform for less than 50% of the cost. 

If you want a king Icomfort, you can just do this, here is the Icomfort line for less. The king size Icomfort Insight is ONLY 8 inches and will cost you 1299.99 for the mattress alone. The Icomfort line is overpriced for the quality of the mattress especially when compared to the same manufacturers line at another place with the same technology and thicker mattresses. Just my .02

Gel infused 12inch memory foam King Size 799.99

http://www.costco.com/Browse/Productgroup.aspx?Prodid=11621550&search=memory+foam&Mo=6&cm_re=1_en-_-Top_Left_Nav-_-Top_search&lang=en-US&Nr=P_CatalogName:BC&Sp=S&N=5000043%204294967224&whse=BC&Dx=mode+matchallpartial&Ntk=Text_Search&Dr=P_CatalogName:BC&Ne=5000001+4000000&D=memory+foam&Ntt=memory+foam&No=0&Ntx=mode+matchallpartial&Nty=1&topnav=&s=1

My husband tended to get warm, and the featherbed alleviated that as well.  As for myself, I really wasn't noticeably warmer than normal...I find it odd that he thought the bed did sleep hot because I'm normally the one kicking off the covers in the middle of the night.  Who knows.  Bottom line is I feel the mattress was a good purchase and a sound investment.  I sleep much better now than on that crappy pillow top.

Update.  I am sitting here waiting for my comfort exchange to arrive.  So I prepped the exchange by removing all sheets and the Protect A Bed cover off of the mattress.  The smell came right back and had to open the windows.  So Marmitenot, yes the mattress protector does hold the smell in a bit.  We were told when we bought it to leave it like they delivered it for a bit to "air" out the mattress per Serta reccommendations.  I am happy you dont have the smell as it really is unbearable at least for sensitive people like us.  I will update later once we get our Vera Wang.  Here is to hoping we get the mattress we like.  Good luck to everyone.

I am wondering how prevalent a "bait and switch" tactic is in the mattress market. I've read so many reviews on this forum where the model that someone tries in the showroom seems completely different from the mattress that is delivered. Is it possible that some dealers put out a model on the floor that is more "plush" than the actual model that is delivered? I had to wonder if something like that was going on when the store I bought a mattress from told me, the day of delivery, that they had sold "my mattress" to someone else, but had another one just like it across the valley that they could get for me the following day. Then when i refused that, they tried to "upgrade" my mattress, "for free," just to make me happy. I felt like I was being set up for a bait-and-switch tactic, especially since once I accepted delivery, there would be no way to return it. It was hard enough to get my money back as it was, and I had to fight tooth and nail.

I don't know - just wondering if something like the traditional bait-and-switch might be part of the shadier repertoir employed by some mattress dealers....

   Delivery came today on our Vera Wang Cal King Natural Poise Super Pillow Top.  They took back the Icomfort after really looking the mattress over.  For those of you who want to purchase an Icomfort and are basing it on the 120 night trial, be sure to get the mattress protector as the trial/exchange will be void if there are any stains or soiling.  Mattress right now is "airing" out, initial impressions are good, feels as though even though it is EXTREMELY soft/plush, it still provides a great amount of support that I was looking for.  The Icomfort conformed nicely to my body for about 3 weeks, and then it started to just sink/sag in without any conforming.  Hopefully the Vera Wang will be better, but only time will tell. I will post a review of the bed once I have enough time with it, at least a couple weeks. If anyone has any questions regarding either bed, please let me know and I will do my best to help you out.

I am so disappointed in this mattress and I believe that there should be a sort of disclaimer telling people that it may be quite a while for the mattress to soften, that is if it softens at all. I am much too young to have back and neck pain day after day. I haven't slept well since this mattress was delivered. I am not a "Debbie Downer" sort of person but without sleep I cannot function and I'm miserable. I spent 2 straight months last Summer traveling all over the world. I went all over South Africa, Europe, Great Britain, and Dubai. In those 2 months I had not one problem with an uncomfortable mattress. I'm a pretty tough cookie but I draw the line at this dreadful mattress. Getting a good night's sleep every night is an essential.

Return it at your first available date.  I am gonna be starting night number 3 on the Vera Wang Natural Poise Super Pillow Top, so far so good.   The first night I was a little sore, but only cause the mattress is so plush and soft.  So far the bed feels like you are really sleeping on a cloud.  It is really soft, you cant feel the springs at all and seems to be a good buy.  I am giving it more time until I actually do a review though as its only 2 nights thus far and things can surely change.   Here is to hope and I wish you all the best luck, sorry about your bad experience with the Icomfort. My issue with the bed is that the Icomfort lost its conforming ability and just sank in after 30 days.  Your problem is something different, maybe there is an issue with quality control on these mattresses as they are so new?  Who knows.

So it has been almost a full week on the Vera Wang. Initial impressions were that it is extremely soft.  The first 2-3 days I was worried that it may be TOO soft for me, but I am now warming up to the softness.  The pillow top is extremely soft but like all pillowtops, will probably flatten out over some time.  For right now at least, this appears to be a very soft, high quality bed.  Had some friends over this weekend who have a Memory Foam bed from Simmons and they fell in love with our new bed.  Everyone so far says it is so soft and comfortable.  The bed is REALLY soft but yet gives you just enough support.  We were a bit sore the first couple days from the switch, but I think some of it may have to do with the Rottweiler we sleep with in the bed lol.  Overall the Vera Wang is superior in comfort to the Icomfort series we have tried.  Now we just have to wait regarding the longevity of the mattress and the pillow top.  My last pillow top lasted 7 years (Simmons Beautyrest World Class), so I am not too worried about the longevity as it is supposed to be a soy based latex pillow top.  

Nice plug for Serta ( any affiliation?).  Costco sells this bed for a lot cheaper.  The maker of Icomfort makes the same bed for Costco (Sleep innovations).  Look at the law label of both beds.  It'll say 'Made by Sleep Innovations'.    Costcos return policy is a lot better too when you decide to return it.  Hassle free.  Hope that doesn't ruin anyone's day.  It's the exact same gel memory foam as the toppers that costco sells also.  It compresses in short order.  I have a friend who likes to replace their's every few months from costco.

 

That is the first thing I thought as well, straight from a person whose bottom line depends on the sale of this mattress.  I am sorry, but after 30 days, this mattress was already turning into mush.  The poster is correct, after doing some research, Costco as the exact bed under the NovaForm line for around 700 in king size.  I would not recommend this mattress to anyone.  Way too expensive for a low quality mattress.
 

Having said that, I decided to visit a few mattress stores to look at the iComfort in person and check out the labels. All of the iComfort labels stated that the mattresses were made by Serta, NOT Sleep Innovations. I didn't see any information anywhere on the labels to indicate that Sleep Innovations had anything to do with the mattress. So where did you guys find that information? I would prefer to spend no more than several hundred dollars on a good quality memory foam mattress that'll last at least several years. If the iComfort is indeed a repackaged Novaform, then my choice will be narrowed down to the Novaform vs. the Dynasty Mattress. I'd appreciate any feedback or advice! 

   After much research and in-store trials, I have changed my mind from wanting a Temperpedic memory foam to a Serta icomfort Genius model, for 2 reasons: the promise of "no over heating" and the less sinkability, which makes turning over easier.  Oh, and the price difference is nice.

petes67bird wrote:

Maybe Serta got smart and figured out people can read lables and realize they're comparing apples to apples and changed up their lables.  I don't know.  What I do know is the Icomfort sample I got, is the exact same stuff as Costcos toppers.  As far as I'm concerned a warranty really has no bearing on how long a mattress will hold up.  They'll get out of a warranty problem somehow.  Heck, what do I know?  It's all so confusing.

From what I've been able to gather, here are the chief differences between the Novaform Gel and iComfort:

iComfort Insight: 2.75" gel memory foam, 6" ComfortLast foam core; total mattress height of 8.75"; 25-year warranty

Novaform Gel: 2.5" gel memory foam, 2.5" air channel foam, 7" base foam; total mattress height of 12"; 20-year warranty

Overall, at least on paper, the iComfort advantages are a slightly thicker gel foam and longer warranty by 5 years. On the other hand, the Novaform advantages are cost and a thicker mattress (by a full 4 inches), although the gel foam isn't as thick and the warranty isn't as long.

I sent an e-mail to Advanced Urethane Technologies to request info and see if they are the same manufacturer of both the iComfort and Novaform gel lines, and I am hoping for a response. If I get one, I'll post an update here. Now here's where things get a little tough...I have a local mattress company here willing to give me the iComfort Insight full mattress, foundation, free delivery and setup, AND 2 free Tempurpedic Symphony pillows for $1,099. If I get the Novaform, I am looking at $475 for the mattress, $250 for a Tempurpedic foundation (which seems a LOT sturdier than a box spring), about $150 for the 2 Tempurpedic pillows, and about $40 for a Luna waterproof mattress protector. The total Novaform package cost would be about $915 as opposed to the $1,099 for the iComfort package (which is most likely excluding sales tax). Of course, the Novaform package would NOT include the delivery and setup and I tend to be a little bit clumsy, so I would be nervous about possibly breaking the Tempurpedic foundation while trying to set it up.

So in light of this, I'm definitely thinking the Novaform might have a SLIGHT edge in overall value over the iComfort. What do you guys think? Has anyone here had personal experience with the Novaform gel mattress compared to the iComfort?

For those people looking for objective data on the bed, I hope that you will find this thread helpful for I was very close to buying a Tempurpedic Cloud Luxe (also strongly considered Sealy - Embody).  I decided to try the Serta Icomfort because of the full replacement warranty if I did not like the bed after 30 days and the dealer that I bought it from also sold Termpurpedic Cloud Luxe.

My History
I made the switch to memory foam roughly 8 years ago.  At the time, Tempurpedic was very expensive and it appeared that Visco Foam was Visco Foam.....so we bought an off brand "King Coil".  This matress was great and provided excellent nights of back pain-less sleep for about a 3 year period of time.  I have had a lower back surgery (L4 & L5 discs) so my old spring coil matress was not doing the job at the time of post-back surgery.  The King Coil was the solution for about 3 years and clearly served the purpose.  King Coil only had a 5 year warranty and cost me at the time $1000 all-in compared to the $5,000 plus tag on the Tempurpedic at the time.  The King Coil matress began to sag and clearly lost the memory foam properties and over the last several years I have been waking up with back pain.  My wife and I did not begin to look for another memory foam matress because...1.  The bed did sleep hot and 2.  The high cost of tempurpedic and our worry about the same issue as the off brand matress (sagging over time).
Note:  The warranty on all memory foam beds now (Serta, Sealy, Tempurpedic...the big brands) are 20 years.  The warranty basically states that if the memory foam sags more than 1 1/2 inches, they will replace at no cost.  It does not include body impressions.  I called on the warranty of my off brand and gave up....dont know what the big 3 will do....

5 Days of Results of Serta Icomfort Revolution
The matress was stiff compared to the one that we tried at the store.  After 5 days it is loosening some.  My wife and I are not bothered by stiff matresses, so I cannot say this is an issue for us right now.  For the last 5 nights, I have not woke up with any back pain....just like my old King Coil when first purchased.  The bed sleeps MUCH COOLER than my old King Coil.  My parents bought a Tempurpedic Cloud 90 days ago that I slept in while they were out of town for a weekend (no back pain after a night of rest from the Tempurpedic).  The Serta sleeps much cooler than Tempurpedic and my old King Coil.  I am very impressed with the cool nights sleep that I get from the bed, hopefully this will continue with the aging of the matress.  During the warmer months the Tempurpedic and my old King Coil, I would wake at night to turn from the heat from the matress.  At home, I would turn down the air conditioning to off set this somewhat when I had my King Coil.

The Serta Icomfort is sleeping a little stiffer than the Tempurpedic and the matress I laid on at the store, but I believe this is due to age.  My parents had the same issue for about 2 weeks when they bought their Tempurpedic (at the store it was less stiff from people using the bed).  I live in Texas and do believe that the coolness of the Serta Icomfort is a big selling point for me, you can actually feel a slightly cooler temperature on your skin....just like when you laid down on the bed in the store.  I am extreamely happy with my purchase and would recommend the purchase of the bed for six reasons: 1.  Cost over Tempurpedic...same cost roughly as the Sealy - Embody  2.  Serta is a well know name brand  3.  Much cooler night of sleep compared to other memory foam beds  4.  Comfort is the same as the other name brands (Tempurpedic & Sealy) 5.  Same warranty terms as other name brands   6.  No back pain in the morning and five rested nights of sleep in which I did not wake up to toss or turn.

Note:  I only considered after a month of looking 3 memory foam manufacturers.  Sealy (Embody), Tempurpedic (Cloud) and  Serta (Icomfort).  The Sealy also appeared to be a good choice for less money and there are multiple reviews on the matress.  The Sealy Embody claims to address the "hot bed" issue.  Objective internet reviews show that their attempt did not address the issue adequately; however, the matress was rated very well.  I only chose the Tempurpedic second because of objective internet ratings and my parents own one that they were happy with. 

In fact some ComforPedic (Simmons) already has this and has for years.  Nothing new.  I give Serta credit for the creative spin, but it is WAY overpriced for what it is.  As others have mentioned, Sleep Innovations makes this product for Serta and is BRANDED Serta at Sam's Club.  Same product is branded "NovaForm" at Costco.

iComfort looks pretty, great story...but the data simply isn't there from what I can find.  I don't want to hear it is 30% gel vs 10% gel in NovaForm.  That is not accurate.  I say the less the better.  In fact there is not a single piece of info that we have found to substantiate gel offers any measurable advantage.  Gel isn't breathable, it is inconsistent in structure.  Take a close look for yourself at the samples in stores.  I never felt the difference and was disappointed.  Statistics in the industry from what I could gather on Gallup is 10% of all people (no matter the brand) say the product slept warmer.  I can't argue with those numbers in my opinion.

This product is destined to have breakdown and lack of support from my experience in foam industry.  Foam companies are simply trying to sell this product to mattress companies to make money on the gel-making machines they have had for years and have been losing money on.  So think twice before settling.  Lipstick on a pig....it is still a pig.

Overall, the Costco Novaform gel sample felt less dense than the iComfort and the recovery time was noticeably different than the iComfort. The iComfort foam seems to recover a bit more slowly than the Novaform, and the iComfort foam just feels more dense. The cover on the iComfort is WAY nicer than the Novaform, so I'm not sure if that has something to do with the way the foam feels. I recognize that it is difficult to get a true sense of how the Novaform gel compares to the iComfort because there was no full mattress sample for the Novaform. I also tried out the Novaform pillows and was not impressed at all! The Tempurpedic pillows blow the Novaform pillows away in quality and feel, so that may be a good indicator of how Novaform/Sleep Innovations foam products really stack up.

My impression is that the iComfort feels thicker and the foam definitely feels more dense than the Novaform. In light of my observations, I'm thinking that the iComfort may just win me over and I may just go ahead and take the plunge on the iComfort Insight. If anyone has directly compared a Novaform gel mattress and the iComfort, please post your thoughts!

Sleep Innovations does not make the foam either.  As a reminder....I work for a foam manufacturer.  Show me evidence Serta makes ANY foam and you'll win me over.  They don't.  I make foam for them...and I make a LOT of it.  And I agree with gel and that it doesn't break down...that isn't my point.  Forgive my lack of articulation, but thank you for your sarcasm.

The gel "infused" claim simply means we are adding gel SCRAPS into the material as it is made.  No consistency to the gel particles or their distribution. There is ZERO evidence that gel provides additional benefits.  Where is the proof?  I make it and I know this.

No medical claims or 3rd party endorsements/backings to the warranty on this product.  I think tempurpedic appears to be the only ones with that.  I haven't seen any data online stating the Novaform is any different than iComfort material.  Possibly a different density...but I mean really...enough for a $1,000 difference?  Same warranty and everything.  Same story, same look, same manufacturer.

Gel doesn't make foam any more "open cell" structured.  That is a FACT.  ZERO data supports that claim.  Is it open cell?  Yes.  Is it MORE open cell than any other domestically-made visco product like ComforPedic, Tempurpedic, etc....absolutely not.  Now if you're talking about low-grade imported foam product...that you have a point.  Maybe that is what iComfort's statements are all compared to "ordinary memory foam" in the fine print.  Not sure what defines that, but maybe it is compared to cheap imports.

Reality is the bed looks great...but the proof is in the pudding as the saying goes.  We will continue to make the gel product with my company as long as people buy it.  No complaints!  But we have studied it and there is simply no benefit.  But the mattress people buy it and we make it.  That's how us foam manufacturers operate I guess.  Thank you for the business!  I just feel bad the consumers are being given poor information and half truth marketing.

That is just my experience as a foam manufacturing company.  I know what I know.  I see what I see.  The foams (not the gel) break down.  There is simply not enough gel to make it more durable.  Gotta admit though...a great story if you want to believe it!

I just called a couple Sit 'N Sleep stores who are a major authorized retailer. They said the density of Serta iComfort mattreses are 5 lb's per cubic foot. Tempurapedic are 5.3. Seems like a neglibible difference. But from what I understand, the foam in the Novaform are no where near the quality of iComfort's.

It would be great if you could provide links or other info that would confirm this, as it would really shed some light on this debate.

We were told that we would probably have to "air" it out or let it breathe, you pick for a day.  Well I'm here to tell you that there was very little odor to our new mattress.  Something I've read about in this thread.  I was surprised and pleased that we did not have this issue, the temps here are in the 90s, so the prospect of opening up the windows wasn't something I was looking forward to.  

It did seem that the bed was "firmer" than the one on the display floor, but that was to be expected.

I slept well my first night and am pleased, the hubby on the other hand is undecided.  I'll have to get back to you after a couple of weeks.  I just wanted to say I am happy so far with our new bed.

Well this debate has sparked interest of many it seems and elaborating on your opinion would be helpful. What did these experts base their opinion on? Do they know who makes the foam for each of the two companies? Does Serta make their own foam?

Thanks for posting your impressions. Can you find out which model you got and post the info here? I'm leaning towards the Insight and it sounds like that's the model you have. I just want to clarify.

For what it's worth...hope this helps.

I would like to give you my opinion on the mattress industry as well as on the Icomfort product...

1. Density of foam is a measurement of quality in most cases but not always. There are fillers that will make a foam denser but not necessary a higher quality.

2. memory foam/visco foam/tempur-material are all sleeping warmer because they are dense, they compress under weight and they trap the body heat of the sleeper inside of the foam. A mattress needs to be breathable to sleep cooler. The only thing that will help foam sleep cooler is to make it breathable. When infusing gel into the memory foam I can not see that this would make it sleep any cooler. But Serta has figured out a way to use the word and material Gel in their marketing! Gel sounds "Cool" but it's not! When gel is made with big air pockets it sleeps cooler. Kaymed, Nexgel and Intelliegel are the only ones that I am aware of right now that uses "real gel" in their mattresses. I know for a fact that the NexGel beds sleep way cooler than Tempur-pedic mattresses. How do I know this? Because some of my customers that complain about sleeping hot on Tempur-pedic has swapped to a Nexgel mattress and now don't complain about sleeping 'Hot"!

3. The mattress industry is filled with a bunch of ( I call them mattress-prostitutes). Their main goal is to make as much money as possible and tell a story with their product as opposed to making a 'Quality product' and making truthful claims about it. I see consumers all the time fall for slick sales stories! But guess what!? a story is not going to help once you got the mattress in your house and none of the claims made are true.. But at this time the mattress store has your money and you are stuck with a mattress that doesn't live up to your expectations!

4. Comfort Guarantees of mattresses; so many stores offer these guarantess!! If you buy a mattress from such a store there is a risk that you might also end up buying a slightly used mattress.The only mattress manufacturer to my knowledge that takes back mattresses are Tempur-pedic. Any other brand of mattress that is being taken back is most likely going to be resold!!

5. All foams soften up if/when compressed under weight! Some take deeper indentions than others. Latex softens up but holds it's shape fairly well. Good quality memory foam and Tempur-material softens up but holds it's shape very well. Polyfoams are less durable especially the quality being used in most regular innerspring mattresses today..(No matter which manufacturer). Polyfoam could be made to hold up but would cost more and therefor the manufacturers are "pricing their beds out of the competition" When people starts to vote by buying quality products (that cost more) instead of always looking for the cheapest, that's when manufacturers will be forced to change what they make and produce better quality.

6. No one mentions the box-spring or the foundation being used in mattresses today... Most are really poor quality and can and will make a difference in how well a mattress holds up! Guess why Tempur-pedic has switched to a solid surface on all their Foundations!? To keep them from squeaking is one reason but also to keep their mattresses look nad feel flat! Most other brands put their memoryfoam, latex foam mattresses on a "Semiflex boxspring" this is only going to make the mattress look like it's sagging in the middle or on either side if  it's a king size mattress.

I would also like to point out that Dan's posts that I have been reading under this thread seem very honest and to the point. If you choose not to believe what I have said or what he has pointed out that's your choice/loss.

I am in the business to make money but I am not in the business to trick or fool people with lies! I feel that I have the experience and knowledge to help people on this site and in my store. I hope that some of what I posted here will be helpful to some before they spend their hard earned money on some marketing gimmick!

@Daydreamer-  Can you explain why my Icomfort Insight broke down after 30 days.  Even the salesperson who took the return stated he could not believe how you just sank straight in with NO resistance at all anymore.  There was no support provided on my side of the bed anymore after 30 days at all, to me that is concerning.  I understand you have a hard on for the mattress, but we are honest people giving our opionion on a mattress.  There is no reason to attack anyone.  We merely are providing our experience to other possible buyers.  I am not saying it is a horrible mattress, its just that there may be quality concerns due to longevity of the mattress itself.  I know for a FACT this mattress broke down COMPLETELY in 30 days. No questions about it.

I had an iComfort Insight twin XL on order from Sears from Mon. 5/30/11, but cancelled the order today.  It was to be delivered 2 days from now. At Sears, they had an Insight and Genius both twin XL and a Revolution Queen on display.  Sitting and pushing on the Insight repeatedly, I noticed a little variance in the 'give' of the mattress - at the feet area, it was firmer, in the hips area, there was a little more sink when pushing into the mattress.  Also, when I sat up on the mattress in the middle 'Indian style' on bed, it sunk down a bit, sort of like being in a hole.  When I pressed all around the Revolution mattress, the feel was much more even from head to toe.  ..  Insight felt alright to lay on, but after reading Pete's (?) and Astinia's (sp?) posts, I decided I'm not in the mood to experiment.

I found out Sears used to carry a memory foam mattress by Sealy (Embody?) last year, but now they have the iComfort.  It just seems like a revolving door to keep a few memory foam mattress on the floor from different companies, like 5 foam mattress and 25 innerspring ones.

I did a google search on subject 'are memory foam mattresses toxic' and a number of pages come up talking about how memory foam is petroleum based and has many chemicals in it.  Reading about VOC's, off-gassing and all is a turn off.  I know S brand innersrpings will do that too, but I doubt as much as a memory foam one. I bought a mattress with 3" memory foam topper 3 weeks ago, and the memory foam smelled awful for days. 

That Insight mattress was mfrd 3/31/11 and had some variance in feel.  I've been looking at and ordered an S&F entry level plush tight top where the floor model mfrg. tag was June 2009 and the feel is very even in different areas of the mattress.  I look forward to getting my new one in 8 days and getting off the couch (never let small outfit take your old mattress if you don't see yourself sticking with them on an exchange : | )

Glad I could help.  Like I said I am not trying to get people to not try out the Icomfort, just giving my first hand experience.  I am a bigger than average guy being 6'6 240lbs, but still am a slender guy.  What would happen if say a 5'10 250lbs person used the bed, would it happen worse as there is more confined weight?  Just wanted to let people know what happened so they do not have to go through exchanges like I did.  Best of luck to you.  I did make two reviews on here as well today to review both mattresses I have had now.

Essentially, I can either buy a full-size iComfort Insight with a free mattress protector and two free iComfort or Tempurpedic Symphony pillows for about $1,170 with tax, OR I can buy a full-sized Tempurpedic Classic mattress with a free mattress protector and two free Tempurpedic neck pillows for $1,050. The Tempurpedic bed is a recent return from someone who bought the wrong size bed. I'm definitely thinking the Tempurpedic is the better deal and when I tried the Tempurpedic Classic mattress earlier today, it felt a bit more dense and firmer than the iComfort Insight.

From what I gather, the Serta is a new mattress and there obviously aren't a lot of long-term reviews on the iComfort. However, although the Tempurpedic warranty is 20 years compared with the 25 years on the iComfort, the Tempurpedic has excellent long-term reviews and is a well-known company. In light of this new offer on the Tempurpedic, I'm definitely swayed towards jumping on the Tempurpedic offer. What do you guys think?

The 20 or 25 year warranty should be a non-factor.  Who would keep a mattress that long anyway? Like the other said, TempurP is a known item that has been around.  iComfort has 2 measly months on the market and a couple or three bad reviews already.  Not to be  jerk, but you may want to look into the issue of materials / chemicals and claimed toxicity with memory foam mattresses and decide whether you believe that or not. 

 

Took the words right out of my mouth. 25 years.......come on.......really? Sounds like bait to me.

Out of curiosity pete67, how exactly does a memory foam mattress "break down" after 30 days?  Are you saying it no longer conforms to your body and weight? It just sinks in deeper on one side than the other? How deep was the indentation/depression on the mattress after you got up? Please explain. I just bought an Insight which I was very excited about until now. It gets delivered on Saturday so this is obviously a big concern. It felt awesome in the store and I was even comparing it to a Tempur Classic and Cloud. Perhaps you just happened to get a factory reject.

Also how did the return go? Did you have to pay a 20% restocking fee for an exchange/return? From what I understand, most memory foam mattress manufacturers require there to be at least a 3/4" depression on the bed after you get up for the full warranty to be honored. 

Hi Jblo-

      You know how when you lay in the bed, there is a contouring effect that occurs that shapes to your body, where it sort of molds to your shape?  Well after about 30 days, when you layed or sat on my side of the bed, you would just sink straight in, no resilency at all left in the middle of the mattress on my side of the bed.  If you even pushed down with your hand, it would just be extremely easy to push down in that location, but when you went to my wifes side, it was nice and firm and still contoured and had resilency.  When I originally went back to the store to tell the salesperson, they couldnt believe it. Their reaction was, thats impossible.

After discussing with the salesperson, the mattress had a 120 night trial, so I used the comfort gurantee and only had to pay 49.00 for shipping on the exchange, plus the difference in the price of the upgraded mattress.  Be sure to check with your store that they will honor the 120 night comfort guarantee.  Well back to what I was saying, when they came with my exchange, they wanted to see firsthand what I was talking about as they couldnt believe it.  The guy went first and sat on my wife's side of the bed, it slowly sank in and conformed to his body as he sat and went to lay down.  Then he came to my side of the bed, sat down and sunk straight in.  The look on the guy's face was priceless, like whoa.  He then preceded to lay down and even stated its just like a hammock, the butt sank so far in and the head/legs felt as though they were elevated. It always rebounded to the original shape, just lost the firmness of the mattress itself to a sort of mush. He thought it was just a defect and tried to get us to exchange it for the identical mattress.

We werent fond of the mattress as well  due to being sensitive to the odor it omitted along with the possible short life span of a replacement mattress.  My rottweiler was also sensitive to the odor and really didnt want to be near it.  He slept with us on our old bed, and on our new Vera Wang, but he wouldnt sleep or lay on the Icomfort.  That says alot if a dog wouldnt lay on the bed  and both my wife and I decided that maybe the dog could sense something far worse than we could.  I wouldnt be too concerned with the mattress as every mattress will have "lemons" or issues with workmanship.  Even cars do.  I would just be sure before they deliver it that you find out how to take advantage of the 120 night guarantee and what any costs would be if you chose to pursue that guarantee.  Good luck and if you have any more questions feel free to ask me.  

Petes67 – Thanks for all the great insight and my apologies for you having to retype your whole ordeal with the Insight’s sinkage/mushiness factor. (Turns out I was viewing only a fraction of this thread and didn’t initially see the “Show All” link). Anyway, in general with these forums often times there will be people pushing some kind of agenda, but you and a few other contributors on here seem very genuine with your experiences, opinions, and advice so I appreciate that.

Sounds like you did get a ‘lemon’.  I can see how such extensive sinking in one area of the bed where your butt lies would be uncomfortable. But my confusion lies in the fact that the others (Sleepright and Astinia) found it unacceptable for the exact opposite reason – it was uncomfortably TOO firm for them with no softening up whatsoever. And Marmitenot thought it was initially too firm but after adding a featherbed topper was very satisfied. I’m curious how my body would react to it. I’m 6’ tall, 190 lbs. 34 years old and very active in sports/working out so I value good sleep for recovery and my hope in getting a memory foam mattress in the first place was that it would provide that firm yet conforming support.  As for the odor that was initially the least of my concerns, but after you describe the intensity, it sounds like it could be an issue.  

The bed doesn’t get delivered till Saturday. The place I bought it from requires you to sleep in it for 14 days before exchange/return. They offer a 120 day trial too, BUT a 20% handling fee will be charged on all “comfort exchanges” PLUS a local $75 pickup and re-delivery fee – that’s $340 if I do an exchange!   Seems ridiculous. What would you recommend? The bed hasn’t been delivered yet so there’s still time to cancel and put in an order for another one. The Tempurpedic Cloud was my runner-up…but it’s another $500 more than the Insight which is way more than I wanted to spend. Would you suggest I take a risk and give the Insight a shot or drop significantly more coin and go with the trusted Tempurpedic name?

I sold Serta. I do not sell that brand right now. So you can think what you want about what I wrote. I am trying to help people make a better decision. I am not making a dime off of these people that are shopping for mattresses here and I don;'t have any loyalty to any brand since most of them has screwed me over in one way or another at some point (hence their name "mattress prostitutes") . In my store I look for products that is going to be the best value, quality and comfort for your money! Trust me I make mistakes sometimes and I pay for it by having unhappy customers when I do. But you should know that I live in a small town and I wan't to feel good about meeting old customers out on town knowing that I treated them right and got them the best for their money. So I am striving to do the best I can.

I am simply trying to get people to understand that memory foam wether it's infused with gel or not will sleep hot/warmer! As far as the quality of the foam being used in Serta Icomfort; only time will tell. All foams including memory foam softens up though! One poster says his Icomfort softened up extremely fast, doesn't surprise me. This was one of the reasons for why I stopped selling Serta products. Their memoryfoam would soften up too fast and I was taking back mattress after mattress with this problem. Hopefully their foam quality is better today than it was then.

If a memory foam for some reason would sleep cooler than another type of memory foam it's because of an open cell structure were the cells are bigger. Bigger open cells would also soften up quicker! The complaint of Tempur-pedics being too hard when first set up in customers house is common. Tempur material do soften but it doesn't turn to mush, this is because there is a small open cell structure, this is also why they sleep warmer/hot. I would also recommend people to think hard before buying the Tempur-pedic Cloud beds since these beds actually has a lower density/softer material in the top of them. This means that an already soft material will soften more with time. Mush!? Maybe, we shall see..

I am not her to bash any brand as I could truly bash all of them if I wanted to. There are always going to be good and bad things about mattresses being made. The most important thing is for customers to simply realize when a sales pitch and story is just that and nothing else!

Write down a list of what you want in a mattress and then put priority on what's more important before you go shopping. Ask many different stores about their product and hopefully you can see the difference between someone giving you BS or the truth. 

For the person that was choosing between a copy brand memory foam mattress and a Tempur-pedic.. The answer is easy, go with Tempur-pedic. Tempur foundations is much better than any of the copy brands foundations. Also the foam in Tempur beds have a track record of holding up. In the 7 years I have sold Tempur-pedic I have had very few complaints about their foam not holding up. 

Hope this helps!

The store told me that the fee is applied due to a California health law that gaurantees that an even slightly used mattress won't get re-stocked for sale. I guess this money helps offset the store having to eat the entire cost of an exchange for a bed that can't be resold. I don't know if I'm being sold a line of BS, but I think it's out-of-control - it should be on the store to guarantee quality/comfort at least for the initial trial period.  If there's anyone on this post from Cali that has found a retailer that doesn't assess this huge 20% handling charge for a "comfort exchange" please let me know the name of the store!  Thanks much. 

Thanks. All the other stores I call do it as well. What's the name of the store in Chi-town where you bought your iComfort?

That said, I posted up on Priuschat.com about foam mattresses and several long time posters had very good things to say about their Tempur Pedic mattresses.  Good luck!

We got the Genius.  It was delivered on 5/31/2011 and I have slept better than I ever have in the last 20 years.  I get up feeling rested and in very little pain.  The hubby is still suffering from sticker shock, but he is sleeping better too.

There is very little, if any motion, transfer and I have NOT noticed anywhere on the bed any indentations, which honestly I was afraid of.

Our mattress comes with the 120 day comfort "guarantee" and we will take advantage of it, if it is needed, but thus far I don't think that will be an issue.

My biggest concern when we bought this mattress was more with the retailer that the product.  I say this because the retailer has gotten some pretty rotten reviews, when we were shopping for our new mattress we couldn't find ANYTHING about it and I didn't find this Forum until after we got the matress delivered.

One of my pals, 5 years ago, bought a Sleep Number bed and has one problem after another with it AND they have not honored their guarantee without her making a fuss.   

Good luck with your new bed.

This is probably too late but we bought one over Memorial Day and it was delivered yesterday.  As you can probably tell from my name we live in very warm FLA and after 8 years of a Serta pillow top that was nice but very warm it was time to try something different.  Neither my wife or I are large people (combined we weigh under 300 lbs) but the Serta plush we had was just a bit too soft for us, so we were looking for something more firm.   We looked for months but I thought the TempurPedics were just too much $$, so narrowed it down to the Serta icomfort and a S&F H class bed.  After going twice over the memorial day weekend we ended up choosing the Serta because my wife liked it and I was okay with either.  We didn't go for the version with the head and foot adjustment but my invoice says it is an Insight which is not the top of the line but we liked it and it was in the price range we were after.

After ordering it, I stumbled onto this site and actually had some trepidation after reading all the posts.  But we got the bed yesterday and the initial reviews after one night sleep and a 2hr post run nap are very positive.  It has a much lower profile than our former bed which is actually what we wanted but we weren't quite prepared for being 6 inches lower.  We got used to that quickly as well.  I slept very well both times, and it wasn't any adjustment at all going from a plush to the firmer bed.  Obviously we need to see how this lasts over time, but any of the initial concerns have gone away.   I read some posts about the bed smelling, which isn't the case at all for us.  Again, we're not heavy people but I will pay attention to see if indentations occur down the road but otherwise so far so good.   I do get warm very easily, especially on days when I run long but I did that today and even took a nap with more clothing than I'd normally wear and still felt very cool.  We'll see if that lasts because the next 4 months down here are very very hot so it will be a good test.   I would often wake up sweating with my old bed and have to get up for water and towel off and it would be nice if that didn't happen here.

I've enjoyed the bantering back and forth over the technical aspects but I've learned that with bedding it is all very individual and I place very little trust in claims made in TV or print ads.  I have no expectation about a bed lasting 10-20 years although that would be nice. 

good luck.  If things change to the negative I'll be sure to post back.  Sears gives a 120 day exchange period so we do have that amount of time but hopefully we'll have no need to take them up on that.

Glad to help too! I have now slept on this darn thing for 35 days. (ugh!) I was required to sleep on it for 30 but they aren't able to pick it up until Tuesday. In that time, it did not soften AT ALL.  I believe for $2000 I should absolutely LOVE the mattress or it's not worth it. For that amount of money I should feel like I'm sleeping on a cloud. Furthermore, the mattress should feel exactly the one in the showroom. It's not even remotely as comfortable as that one. Believe me, after this ordeal, I even tried to convince them to sell me that exact mattress in the showroom. (It was a no go). I went to a couple different stores and actually tried out every single mattress. I feel like I fell for the ol' bait and switch. I will say that it does sleep fairly cool but it also hasn't been all that hot where I live. This is such a new product so it's a shame that there aren't many other review boards out there. I know I'm not the only to experience this problem. I am really disappointed that this mattress is so awful. I was truly excited when it was delivered but it's been such a hassle. I tell you, I'll be so relieved to be done with it. Tuesday can't come soon enough. :o)

JBLO, I live in Los Angeles, Ca. I got my iComfort Revolution from JCPenney. I only have to pay the $50 shipping charge to get it returned and was told it would be the same if I did an exchange. A 20% charge is outrageous! I think someone is trying to pull one over on you. 

My husband and I just purchased a king size iComfort Revolution as it seemed firm enough to provide the support we needed, but also soft enough to conform to your body.  The bed was delivered yesterday and I could not be happier!!!  Granted, it's only been one night, but I somehow slept 10 straight hours last night (as did my husband)!  I don't know that that's ever happened.  It's like our internal alarm clocks were completely shut off with this bed.  I know others have also been concerned about the smell, but we did not have any problems with this either. I will try to write another update after several weeks, but so far, so good!  By the way, I am 5'7" 140 lbs and my husband is 6'1" 280 lbs...very different body types! 

Hey ASTINIA - Thanks for the info. Yes, I agree...totally outrageous. It seems all the smaller mom 'n pop mattress shops in CA have to charge that to protect themselves financially. But I recently discovered that Sears offers a 30-day trial period without a restocking fee (only the $50-75 shipping charge), just like JCPenny. 

I wonder if they delievered you a Genius instead of a Revolution bed.  I know the Genius is quite a bit firmer than the Revolution.  I had an Insight on order for 3 days last week, but that thing is just too thin for me, has too much give, and appears it won't hold up to my 190 lbs.
 

The Revolution I tried several times at Sears was also very comfortable.  I almost fell asleep in the store on it.  It sounds like you got a defective unit.  So did they take the bed away and give you another yet?

 

Now to the review about the Icomfort Revolution bed. I will be letting everyone know what I think for the next couple of weeks once I get the bed. It can't be any harder than this Tempurpedic Classic is right now!! Just something of note that my sales guy told me when I went to talk about the exchange with them today; he said that the Icomfort beds do have a break in period just like Tempurpedic. This could be total hearsay and I don't if he is right or not, so take it with a grain of salt. We shall see once I get the bed. He told me the break in period would actually be longer than the Tempurpedic Classic, but he said that even new from the factory, this bed would be softer than a Tempurpedic Classic. He could be wrong, I don't know. I guess I'm volunteering to be the guinea pig for everyone as I no longer have a choice in the matter!! In the mean time,here are my stats:

Female

200lbs(about 40 lbs overwieght)

5'6

Prefer softer cushy beds, but they need to be supportive on my hips, especially for my SI joints. Also, have to be soft enough on my upper back so my body sinks in as I am a side sleeper 95% of the time.

I will post again once I have gotten the bed and let everyone know what my initial impressions of the bed are including the smell, softness, ect...

Once a side note, it's a good thing I didn't open up all the free goodies like pillows, bed rails, bedding, ect.... I got from Tempurpedic or they would have subtracted that from my exchange credit. Just and FYI for those of you considering Tempurpedic. Those free goodies aren't always free if you decide to return the mattress. It's a great bed and so many people have been happy with it, I just can't afford their higher level beds. Definately not bashing Tempurpedic in any way, shape, or form. Wish it had worked for me.

Will update soon.....

So they delivered the queen sized mattress first, and I told her sleep on this bed asap as we just paid a lot of money for this thing.  She did and she fell right asleep.  I did as well and wow I knocked out.  We also bought 2 queen size rejuventation pillows and those are amazing.  BTW I am 32, 6'4" 235lbs and she is 30, 4'11" and tiny.  So we are polar opposites in size and both really liked this bed.  So the second night we both realized this was the first time we weren't taking sleeping pills to fall asleep.  My biggest problem with the bed is I have never had a good night sleep and it was easy to work obscene amounts of hours since I didn't want to sleep.  But now that has all changed.  I actually can sleep!!

To address some issues from this thread, the bed did not smell ever.  Also the bed hasn't indented or anything like that yet, especially on my side since I am bigger.  The bed also does not get hot, I know my old neighbors, mid 80's, complained about this with their tempurpedic bed.  Also we only ordered the mattress which came out to be around $1100 with free shipping.  And the 2 pillows were $100 for 2.

I know we are both very happy with the bed.

Sooo.... I got the mattress delivered. I was so afraid it was going to be rock hard, especially after the sales guy told me that there was a break in period and it would be harder initially. The good news is it was just as comfortable as in the show room. I feel bad for people who got this mattress and it was rock hard. Maybe there is a quality issue. All I know is I took a 4 hour nap in the afternoon the day after it was delivered and slept like a rock!! I am a 15+ year insomniac and my latest sleeping pill drug of choice is ambien. Still don't sleep good. This mattress takes away all my SI joint pain. Especially since I am a 95% side sleeper. The first time could of been a fluke since I was really tired, so I slept on it the second night after being rested thinking, okay, now the other shoe is going to drop and I'm going to hate it. Again, popped the sleeping pill and slept all night without waking once.

Enough of that. I'll describe the bed the best I can to try and help others. It's supportive just like tempurpedic with a couple of differences. You don't have that sinking feeling with this mattress as your body heat warms up the foam like you do with tempurpedic. I will also agree with the recent poster that this beds stays very cool!! My last mattress was a Glideaway memory foam mattress that is only three years old. I bought it new and now it has a dip in it and hurts my lower back. The Glideaway in my opinion sleeps fairly similar to a tempurpedic and I am always sweating on that bed, especially in the summer time. Even with central air conditioning set at 70 degrees. (I live in MInneosta) No sweating on the Icomfort bed so far. The Icomfort acts and kinda looks like a innerspring mattress but with the pressure relief of a memory foam, minus the stiff foam and heat.

Don't know how it will hold up over time. It may end up getting a dip in it. I would be happy with 4 great years out of this mattress. The last two days I have had little to no lower or upper back pain. Normally I wake up in the morning with SI joint pain. I haven't had any back pain for two entire days now.

The only thing that scares me is this mattress isn't proven, especially the supposed new design or technology. If it relieves my back pain I don't care what's in it!!

The cover on this mattress is very nice and has an almost 3D fabric stiching in it. It's really wierd, but I can feel the fabric slightly through my sheets and the facric makes the mattress more comforatable for some reason. Maybe it's in my mind.

Final thing, my sister is having a 3 level spinal fusion on friday and has the great joy of a 3 month recovery. She tried my bed the the day they delivered it and loved it. She bought the Icomfort Revolution bed as well and is having it delivered tomorrow. I'll post in the coming weeks and let everyone know what she thinks of it, especially with all the pain she will be in. I'll also let everyone know if the bed starts to get soft. I weight 200lbs, so if that if going to be an issue, I would think I will experience it sooner than some people.

Sorry for the long winded post. Thanks!!

The bed is still comfortably cool when I sleep on it being neither too hot or too cool. I still like the 3d raised fabric on the bed as it feels very comforting. On  a side not, I got the lower profile box spring and I don't have a sleigh bed. Kinda wish I would have gotten the high profile as my bed is only sitting on rails and the bed is lower to the ground now then I am used to. Something to think about for those of you considering this bed and wondering which box frame to choose.(The high and low profile frames are both the same price)

Anyway, I will sleep on the bed for another couple days in a row and post my impressions. I have read and heard that a lot of people who switch to a new mattress can experience back pain because their new bed is correcting their alignment from sleeping on a bad or broken down bed. Don't know how true that is but coming from a Glideaway memory foam bed that has a rut in the middle after sleeping on it for 3 years, that could totally be true.

I'll keep everyone posted

I'd like to put in a request for anyone to give more feedback on the iComfort beds that you are using, particularly the Revolution.  Reason I ask is I am in a 30 day period using my Stearns and Foster from Sears.  It is a good bed, but there is a little more pressure on my shoulders than I would care for.  It is a Plush.  I'm a side sleeper and I naturally turn from my left to my right shoulder which ain't what it used to be due to an injury and surgery years ago (ok, in 1990).

I've tried the Revolution numerious times in the store and it is certainly more plush than my S&F bed.  It gives less pressure on my shoulder and hips too.  It feels good in the store, but as always, no way to tell without bringing it home.  I could use up my one free exchange and pay the upcharge to get it.  If things didn't go well with the Revolution, I'd lose 15% restocking charge and pickup fee, about $300 I think.

I'd like to hear how your iComfort beds are working out for you, espeically as compared to other brands like Tempurpedic.

I'm currently trying a 2" Sleep Innovations memory foam topper on top of my Plush bed starting tonight, but I don't have high hopes after taking a short nap on it.  anyrate,

Thanks.

Both these mattresses seem very comfortable.  Somehow salesperson scared us that Tempurpedic Cloud Supreme sleeps warmer.

We are very confused about our decision.  Any feedback is appreciated on these mattresses.

Thanks

There's a new review of Icomfort posted today. If you use the search box on these terms on this forum, you'll find plenty of discussion of both beds, pros and cons.

Good luck

I became interested in memory foam due to the reported extra pressure relieving properties and I might get a motion adjustable base in a year or two to facilitate back sleeping (that would be better for my shoulder).

I probably won't get the Revolution delivered until June 12th.  I have laid on it a heck of a lot at Sears, both a twin xl and a queen.  The revolution is very plush and it seems to give me enough support in the store.  The real test will be here at home.

I'll keep you posted.

. She weighs 135.bs, where I weigh 210 lbs or so, so maybe that also has something to do with the breaking in of the bed. Her bed has no squishy spots in it and is very supportive on your lower back, especially for your SI joints. I laid on it for about an hour and a half yesterday and if felt great. My back pain actually started to go away as I laid on my side on her bed. Her bed feels harder and more firm, even then the floor model was that I tried at the store. (I actually prefer softer cushier beds myself, not firmer ones as they hurt my upper back then) My bed by comparison seems more soft everywhere ,especially where I sleep which is in the middle of the bed. I  am very confused now, as I am not getting a lot of sleep from the care taking, and sleeping in different beds, and my back is constantly hurting now even when I sleep on the Icomfort bed. I think I need to give this bed more time and get some more chiropractic adjustments first.

As for my opnion on it being forgiving and soft enough for your upper body, namely your shoulders sinking into the bed when you are sleeping on your side, I find that very comfortable. I am 90% to 95% a side sleeper and I roll around from side to side all night and this bed is very soft, supportive, and comforting on my upper back. My lower back is another story and not sure if it's me and my back is out, or if it's the bed and I maybe got a dud. The bed still sleeps very comfortable neither being too hot nor too cold. Just perfect. I still like everything about this bed and if I could trade mine for my sisters I would be a happy camper as hers is plenty supportive and almost needs to be broken in a little more. By the way, I didn't try and break my bed in at all. Like walking around on it to make the foam softer which is what a lot of people do with tempurpedics. Going to ask my chiropractor today if it is normal to get back pain when getting used to a new bed. I guess I want to hear it from a doctor and not just some sales person.

As for the Tempurpedic Classic, do I regret trading that bed in for this bed?? Maybe, not sure yet. All I know is the Tempurpedic Classic was like sleeping on a rock and I have rarely ever had upper back pain and muscle stiffness that bad after having slept on that bed for only 4 or 5 days. On an interesting side note, when I went to trade in my Tempurpedic Classic for the Icomfort Revolution, I did think about buying the Tempurpedic Rhapsody bed which is a way cushier bed in the Tempurpedic line and one of their most popular along with the Cloud. My store has a clearance center and all of the trial beds through Tempurpedic that customers return to exchange for something else, they re-sell them at a fairly decent discounted rate. (I guess it's legal in my state to do that??) The Tempurpedic Rhapsody bed which I tried had been on a 90 trial and was returned and what I found really interesting is that it had a small rut in it already after only 90 days. The bed didn't look totally flat, so I layed a long flat box across the bed(because I didn't have a measuring stick) when the salesguy wasn't around, and there was already a 1/4 inch to 1/2 inch impression or dip in the mattress. This was after I hadn't sat on the mattress for a good 10 minutes. That is what I worried about in buying one of the higher end tempurpedic beds that are super soft on cushy. Not sure about the longevity of them resisting permanent body impressions, even though Tempurpedic is such a proven brand.

Sorry, another long email again. Burning the midnight oil taking care of my sister. Will post again in a couple of days after some chiropractic care as well as a few more nights on the bed.

Moonshine

As far as sitting up in bed for an extended period of time, I haven't done that to watch tv, but I have done that playing on my computer. Sometimes for several hourse. And you are correct to some extent, your butt does sink down into the bed more and after a while it does kind of hurt your back a little bit. I wasn't using pillows behind or on the side of me though. I was just leaning against the headboard which was against the wall and sitting up almost at a 90 degree angle. From me personal experience over the last three years with my Glideaway memory foam bed, I would think that if you weren't at such a harsh angle sitting straight up, but leaning back more, espeically with pillows that it would be a lot more comfortable and your butt wouldn't sink into the bed as much. I hope this helps and if you have any other questions don't hesitate to message me. I will go ahead and put this post on the the board under my other posts so other people can see it too. Thanks for the good idea!!

Just in case anyone wondered

Moonshine

most firm - Genius - there is a 2" layer of support foam underneath the layer of Gel foam.  This gives the firmest feel to me

next - Insight - No 2" support foam that the Genius has, so the feel is a little more Plush.  For me, it's actually pretty darn good, and at $899 twin XL set at Sears, it seems a decent value

next - Prodigy - This has an additional layer of 1" Latex foam.  To me, it is a bit firmer than the Revolution, although it is still a Plush feel.

most Plush of all - Revolution - Hands down for me the most Plush of the 4.  This is the one I'm exchanging to.  I don't feel any twist of my back in the store.  The real test will be at home.

All four of these beds feel of high quality to me and I'm looking forward to the Revolution.

I liked the adjustable base bed.  I tried it on a Revolution Queen.  There's auto buttons for TV/PC, and sleep.  Head raises, foot raises or both.  Seperate head and foot massage.  Not an expert on these, but I liked it.

It stinks a little bit how Seta prices these.  For example the only difference between an Insight and Revolution is 2" of Kool Action memory foam, yet the Revolution is $700 more than Insight.  Ouch.  Prodigy has 1" layer of latex foam over Revolution and price jumps $500.  Not so easy on the wallet, but can't say I can make one of these at home.  I won't be trying anything like a Novaform from Costco or Aerus from WalMart as they give no indication they make a twin XL which is all I have room for.  Still, the $500 ish prices leave me thinking they are of a little less quality than iComfort.  

Two interesting choices you picked out as I've laid on both.  Tempurpedic Cloud Supreme is $2350 in twin XL with fixed foundation, so it's pricey.  Revolution is $1,599 as twin XL set with 9" foundation.  Clean $750 difference right there.

I sort of doubt the Tempurpedic Cloud's will sleep warm.  Maybe it depends more on the individual.  I have no experience with memory foam mattresses at home though.

The biggest thing is here in SF Bay Area, tempurpedics are sold through the major chains like Sleep Train and Mancini's whereas iComfort is not sold at either but are sold at the major department stores Sears and JCPenney.  I find the prices a little easier at Sears and less sales pressure, so that's working for me better at this point. 
 

I sure hope I don't find that with the iComfort Revolution because as said before, I've really found it to be the most Plush model of all four, and it of course is memory foam.

The only way I will know is to have it here and sleep on it.  I can't detect any sort of excess warmth laying on it for 20 minutes in the store.
 

You may think that 3/8 of an inch is nothing, but the manufacturer replacement requirements for Tempurpedic and the Serta Icomfort are 3/4 of an inch. Once you have 3/4 of an inch, they replace the bed for free. Memory foam beds aren't supposed to get horrible body impressions like innnersprings, which is why they only require 3/4 of an inch for them to be defective.

Thankfully, I called my store and despite the fact that I already did my one bed exchange, they allowed me to take back the Tempurpedic Classic which was the original bed that I had purchased as they still had it in their warehouse and hadn't sent it back to Tempurpedic yet. I think I probably got a dud in the Icomfort bed, because my sisters bed is still great, feels a lot firmer than mine, and she still loves it.

My official final opinion on the Icomfort Revolution bed is it's a very astecially pleasing bed to look at and it seems to be very comfortable in the showroom of whatever store you happen to be shopping at. I do think that there are quality control issues though and I am not the only one on this forum who has had a problem like this. The bed is either way too soft or way to hard upon receiving it. You may get the bed and it will be perfect and feel just like in the showroom. Or, it may have problems with the durability of the elasticity of the foam. My sister loves hers, but based on my experience I wouldn't recommend this bed. This bed has only been on the market for about a year, and has only been available to certain mattress stores for about 6 months. If you are thinking of getting a quality memory foam mattress, I would stick to something that is tried and true and has proven itself over many years and get a Tempurpedic.

Finally, ask yourself this: why is that that there are so many used tempurpedics for sale second hand on places like craigslist or ebay and they are still in good condition after the original owner has slep ton  them for 5 or even 7 years. Plus, they hold their value quite well second hand. I paid $1,799 for my queen Tempurpedic Classic brand new and I have seen them going used on craigslist for an average price of $500-$700. And that is after they are already 5 or 6 years old. I only know this as after I got the Serta Icomfrot and found I couldn't sleep on it, I got desperate and started looking for a used tempurpedic. And they sell really fast at those used prices too. Almost everyone I talked to who was getting rid of theirs was either upgrading to a higher end tempurpedic, getting a different size tempurpedic, or they were moving for some reason.

Didn't mean to get off topic with the Tempurpedic talk, but for those of you considering the Icomfort beds, my advice is to not rule out the Tempurpedics.

Thanks!!

Plus, we have a local mfr. that sells direct to the public out of his showroom in front/warehouse in back.  Low prices.  That's my next move if below doesn't work out ...

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My iComfort Revolution is due for delivery tomorrow from Sears.  It is coming as my one time comfort exchange after having my S&F set for 3 weeks.  The Revolution is more expensive.  My plan is to put the S&F set in another room and not let them take it until I've checked out the Revolution best as possible.  I'll try to feel the Revolution a bit while still in the bag, if possible.  I won't sign for the Revolution if it feels nothing like the store models (I've tried it in 3 different stores for lots of time.  They are all very similar).

I don't believe one bit in a 'break in' period for these Revolution beds.  They are simply a 7" layer of polyurethane support foam, 2 3/4" of gel memory foam and 2" of 'Kool Komfort' memory foam on top layer.  I don't want to have to walk around on my mattress or any other stuff that Sleep Train mentioned might be necessary to loosen up some Tempurpedic beds.

If I don't sign for the Revolution, I need to hurry and push for a return on the S&F set.  The 30 days is up on the 17th. btw, the S&F set is a Plush tight top.  It's ok, but as a side sleeper, I'm seeking maximum pressure relief for shoulders.  S&F 'Variable Response Technology' (fancy name for polyurethane foam) does not provide pressure relief anything like quality latex (couldn't find good latex bed at Sears, so next best is memory foam, I hope)

If the Revolution in only good after a week or so, I return it and will take the 15% restocking fee hit.  If it's really good for a couple weeks, likely will keep it.

This is a wild guess, but I sometimes wonder if the manufacturers put in premium materials on the retail floor models, then they put cheaper or lower grade foams and materials into the units delivered to customers.  The reason I suspect that is the equivalent of my S&F base model mattress in Sears has apparently been a floor model two years.  I don't see body indentations on it.  Mine formed body indentations after a week.  There is also some wrinkling my top fabric/ticking which indicates compressed foam.  Mine compresses and a floor model doesn't?

The mattress arrived in a plastic bag and in a cardboard box, the box spring in a plastic bag only.

It's an exchange for the S&F set I had for almost 4 weeks.  The total cost for the Revolution twin XL set with tax is about $1,537 (they gave me a $200 discount for some reason when doing the exchange.  I was surprised as Sears will lose money reselling my 4 week old set.  Didn't mean to be a jerk exchanging, but I'm trying hard to get the best set I can this time around.  'Bout time).

I've been sticking my nose into the fabric and there is no strong odor.  I think I smell the faintest odor in the room, but I can hardly tell.

The set is sitting on a 2 month old $110 metal bed frame with 6 legs, so that will not be a problem at all.

Laying on it, it feels pretty much like the ones in the store.  It has the Revolution tag on it and was manufactured 2 days ago at Serta in Moreno Valley, CA.

So, I'm excited about it!  I really hope it goes very well with this mattress.  I will let it air out and put the bedding on tonight.  I will be using a premium Protect-a-Bed waterproof cover (the very thin terry material) and 100% cotton sheets.

I'll keep you posted.  I hope to have good things to say about it. Lord knows I laid on it long enough in the store to pick it out. 

Smell?  What smell?  I don't smell anything.  I mean nothing.  Folks, there is no foul odor in the room with the bed.

I woke up with no backaches or neckaches and I don't have any to begin with.

I felt a little bit warmer than usual at one point in the night, but being too warm was not an issue this first night.  I slept with the same sheet and comforter as my conventional bed.  The weather is a little cooler than usual, so I'll need to see how it does on warmer nights (we don't have A/C, many people near the SF Bay don't).  50 miles East of here like in Tracy, you need A/C, but not here.

It is surprisingly easy to turn over in this bed.  Helps with sateen sheets, but still I'm surprised.  There's no quicksand feeling.  It doesn't have the springy feeling of a conventional, but turning over and having it mold to your new position happens really quick.

Pressure relieving.  Sure seems more pressure relieving than my new Stearns and Foster Plush bed I had for 4 weeks. This iComfort is pretty impressive to lay on*.

There was no warranty card that came with the bed or 'congrats for buying' card.  Sears was not so great in handling this exchange.  I had to call them to push it through by phone, they did not send a receipt.  I had to call back for salescheck number and go to the store for a computer screen print resembling somewhat of a receipt.  Hello, I have a $1,500 sleep set and I wouldn't have anything resembling a receipt for it if I hadn't busted butt. 

* Durability, only time will tell about that.  I expect it to bounce right back to its original shape for years to come.  It's a 25 year warranty on this bed.  I know it may not have Tempurpedic durability since the price is much less than a similar Tempurpedic.  But, I'm looking for a good middle of the road here.  It's still a $1,400 + tax twin XL set (Sears gave $200 discount) with box spring, and that's not inexpensive.

I don't want to brag too much about the Revolution now, it's only been 2 nights on it.

The day it arrived it STUNK.  day 2 smell isn't so bad, but still there.

I've slept on it for 2 nights now.  The first night my DH said he slept like an angel.  I was undecided.  I just woke up from the second night and my  back HURTS.  i'm not sure if it's an adjustment period going from coil to memory foam or what? maybe it's too firm?  i know that for $1,600 i better love this damn bed.

i do get the 3 (4?) month trial period, but i a) can't get my old bed back and b) don't get my money back to go elsewhere - i'd still have to buy from this particular store.  and if what i like is cheaper, i do not get a refund of the difference, only store credit. 

so what is the proper length of time to give this bed a fair shot?  i shouldn't have hot/sore shoulders and same with my lower back, right?

for reference, i am 5'7, 150 pounds and my DH is 6'3, 260 pounds.

thanks for any help you may have.  at this point i am regretting this purchase, but hopefully it will get better.

That's the only issue for me.  No back or neck aches.  I wouldn't say it's the most pressure relieving bed I've felt.  The EcoCloud bed at Natural Mattress Store was BY FAR the most pressure relieving bed I've ever laid on.

The iComfort is comfortable and supportive for me, but it sleeps warmer.

The heat buildup is between my body and the mattress and I feel it mostly in upper body.   It's starting to make sense now - memory foam is much more dense than regular foam.  There is almost nowhere for the heat to go.

So, at 4am, I woke up, laid there, turned the comforter down.  used only top sheet.  Didn't like that.  Up at 4:30am, took protect-a-bed off.  The warmth without protect-a-bed was the same as with it, so protector is not an issue.   And the thing is, the weather is not hot right now.  It's been overcast everynight since I have the bed.  What's going to happen when it warms up?

I was not sweating in the bed, but warm enough to wake.  One embarassing thing that might be an issue is I ate too much ice cream after 6pm last night.  All that sugar in my system might be a problem and sure doesn't make it good for sleeping through.  I'll knock that off

We don't have air conditoning and I was thinking, how stupid for other people to turn up the air conditioning to compensate for a mattress that sleeps too hot.  Waste of energy.

So, now, I'll switch out my comforter for a light blanket over sheet tonight.  ... I'll give it a couple weeks with this bed, of course I hope it works out, but I'll have another picked out in case.  That other will definitely have latex for cushioning.

We recently bought the iComfort set at the Sears 4th of July sale. We looked at the Revolution, and we both liked it, but I found it a bit too squishy, so we went with the "Genius" in queen size, which we also both liked. From what I could tell reading the materials, the Genius lacks an additional top layer of foam present in the Revolution, but has an extra layer of stiffer structural foam inside to provide extra support. We've  had it about two weeks and couldn't be happier. There is enough of the memory foam on top to isolate motion and prevent any kind of "rolling to the center," which could be an issue with my old Sealy innerspring mattress.

No problems at all with heat. We do sleep with the a/c on (typically turned down to 75 F at night in the summer). If anything, the iComfort may be cooler than the old mattress. I've noticed especially the area down by our legs keeping that nice "cool sheets" feeling. It's so comfortable we both actually slept an unintentional extra hour (a Sunday) after the first night. I don't know if it's Serta's vaunted "cooling gel" doing its work, or if its simply the fact that the memory foam on top is not so soft and deep that it really "envelops" you. You lie on top of this mattress, but it does conform to your shape and isolate each sleeper from the motions of the other. She has back issues, and so far has found this mattress to be terrific.

I'd recommend the Genius model highly based on our experience so far (obviously I cannot report on durability at this point). I like a firm bed, and she likes a soft bed, and it seems a good compromise for both (she's as pleased as I am).  I think the push for increasingly "plush" mattresses has to be balanced with the reality that anything you really sink down into is going to retain heat by default. It's also nice to be able to sit on the edge of the bed without sinking down so far that you can't put on (or take off) a pair of shoes or what have you. In the store, I noticed that the Revolution was too squishy to allow this, while the Genius provided a nice supportive edge.

We love it.

Good luck.

Edit: Just saw all the comments regarding a strong odor with this mattress.  Ours has no odor at all. There was a slight smell when it was first delivered, which seemed to come from the plastic bag it came in, but it dissipated entirely within a few hours. The delivery guys advised us to air the mattress out before putting on the linens and we did. No problem. My SO is odor sensitive and can get headaches from powerful perfumes, etc., and she likewise noticed the faint "plastic bag" scent on delivery, and that it dissipated completely after a few hours. Just smelled "new" to us. We have two dogs who sleep in the master closet, and they've shown no hesitation in coming into the room as usual, although I think the little one's annoyed that the new mattress is taller than the old one, so she can barely get her paws up on the edge to pester us as she loves to do. 8)

If you read my previous posts, my wife and I had similar issues.  We are 2 ex collegiate athletes who are still in good shape and this bed gave us aches as well.  We have since switched to the Vera Wang Natural Poise Super Pillow Top and I couldnt be happier.  We were stuck with buying a Serta/Vera Wang or Tempurpedic due to the comfort exchange as well.  We went with this bed with the hopes that it will remain as comfortable as it still is.  We got it around late April/early may and the bed is still great.  We have rotated it but you can see a bit of an impression starting to form as you will with all pillow tops.  The bed is still extremely comfortable and I have never owned a mattress I loved more than this one.  I can deal with the impressions as long as the comfort remains unnaffected.  Good Luck.
 

I found the exact same thing you found.  I stuck my nose right into the mattress and there was no strong smell.  And like you said, there was a faint odor lingering, but I could hardly tell it was there.

By contrast, 2 weeks prior I purchase a 2" memory foam topper from Sleep Innovations to try on my S&F set.  That topper definitely had the memory foam smell of death ... formaldehyde or whatever nasty chemicals were in that.  I only kept the thing a day, but it was stinking the next day when I packed it up.

So, again, no strong odor from the iComfort Revolution I received, and I was happy about that.
 

It seems to be a bad sign that your back is hurting.  If it's from the bed, that's bad.  I really don't think you go through a period where your back hurts, then you adjust, then it's all good.  In the right bed, your back won't hurt at all.

You've probably already thought about this, but if you have an exchange option, it's good to have an exchange in mind even before buying the first bed, a plan B. 

If you do have to pick out another bed, don't be too shy to spend 1/2 hour laying on the top pick in the store.  I spent lots of time laying on the Revolution at a couple different stores. 

I think you can tell if your back is going to tweak by laying for a while in the store just the way you sleep.

One thing that is not discernible is heat buildup.  After all that time trying the Revolution, I never sensed it sleeps a little hotter than conventional beds.  Can only tell that at home in my opinion.

I've been curious for a couple months about memory foam beds. Now I've got one.
 

So we went to look at the Tempurpedic and after laying on 4-5 mattresses we told the salesperson we wanted a night to sleep on it before we made the final decision.  I was a bit concerned about dropping about 2k on a quasi-impulse purchase.  That is when she mentioned the icomfort - she must have thought our concern was price.  (It wasn't so much, it is always a habit of mine to sleep on it before making any final decision with my hard earned money).  When she said this mattress was crafted in part to be cooler than the tempurpedic our decision was pretty much made.  My husband sleeps hot and if he is hot he doesn't sleep - which means I don't sleep.  We did go home and talk it over and ended up purchasing the Revolution which if I remember correctly was also less expensive than most if not all of the tempurpedic models we were considering.

First off - absolutely no smell.  Very faint 'new' smell I think from the plastic and that went away in minutes.  The guys from the store came in, removed the old mattress quickly and set up the new queen sized frame, split boxspring (we have a older house with narrow hallways) and mattress.  We bought a water-proof mattress cover as recommended in this thread.  It was expensive IMO (about $100 bucks) but small price to pay for a long-term investment.

From the first night my husband slept soundly and I have not heard him snore ever since.  He has LOVED the mattress since the first night.  I however took about a week before I slept through the night. I sunk into the bed a bit and didn't turn and move during the night quite as smoothly as I did on our old mattress. The first two mornings I didn't feel sleepy but I didn't feel quite refreshed either after waking every 2-3 hours during the night.  My back didn't feel quite right either - not quite sore, but almost as if I had a work out with my back muscles.  But each night and morning this got exponentially better and by the end of the week I pretty much slept through the night (with the exception of a middle of the night run to the bathroom) and woke up feeling refreshed.

Here is the most exceptional thing.  I admittedly had poor posture before our purchase.  I tended to slouch in my chair or when standing - it took a conscious effort to stand straight and tall.  My mid and upper back usually ached by the end of the day.  I no longer have these problems - I stand up straight with no effort and my back feels great from morning to night.  I actually catch myself with good posture and say to myself 'wow - I was just doing that and not even thinking about it.'  I suspect I'm getting the support I need and those "aches" were actually my back getting used to my proper alignment at night.

So that wasn't such a quick post after all!!  I hope you found it helpful though.  Bottom line - we're very happy with the icomfort Revolution.

Two more things to add.  #1: we have had the mattress since July 5th.  #2: My husband is 5"8' 210 and I'm 5"4' 245.

I'm still figuring my Revolution out since it is so different than a conventional bed.  I'm 6'2" 195 lbs, had the bed since July 13th, '11.

For back pain I would highly suggest steering clear of a deep-sinking Cloud or Revolution. Just my 2 cents based on what I've heard from others. I would stick to something firmer like a Temp Classic or Serta Genius. They'll soften up a little over time but still provide support. 

Just a quick update. Back in May I was going back and forth between Tempurpedic and Serta iComfort, and finally went with a Tempur Classic (cheaper than the Revolution and Prodigy by the way). Got a queen-size and had the bed since mid-June. After reading all these posts I'm glad I went with the time-tested product. First week or two it felt very firm...almost uncomfortably so. But as the guy in the store suggested, I walked around on the mattress a couple times to "open up the cells". That combined with a couple weeks of my body weight on the mattress and now going to sleep is an absolute delight. I'm 5'11, 188 lbs. I mold perfectly into it, but don't sink too far like I would with a Tempur Cloud or iComfort Revolution or Prodigy. I surf a lot which causes quite a bit of strain and soreness on the back muscles so having good support there is essential for me.

Also, I live in SoCal with no A/C in my place and surprisingly the heat factor on this Tempurpedic has been a non-issue this summer. I just sleep with one sheet and I'm good to go. If it's particularly hot I'll use a fan in my room, but that's something I would do on a regular coil bed. With the super soft memory foam mattress (of any brand) where you’re considerably enveloped in it, heat issues will always be more evident. But the Classic is great because you sink in enough so it relieves pressure and conforms to you, but you're still relatively close to the surface and don't have that non-supportive, heat-inducing “sunken” feeling of the ultra-soft mattresses. Don’t get me wrong, the Tempur Cloud and iComfort Revoloution felt wonderful in the store, but you have to think about how your body and back are going to react to it over the course of a 7-8 hour sleep session every night. It’s obviously a very personal choice, but my advice when going to memory foam would be to err on the side of a firmer mattress…based on reviews I’ve read and people I’ve spoken to. The Genius would’ve been my top choice if I went with iComfort, but the risk-adverse side of me won out and Tempurpedic Classic turned out to be a winner. Good luck everybody! 

jblo -

Thanks for the update, and I'm thinking the same thing you are - maybe better to go firmer on a memory foam.  Genius has the 2" support foam underneath the 2 3/4" gel memory foam.

Also, the regular Tempurpedic Cloud has only 2.8" memory above the 5.x support foam - it is firmer than Could Supreme or Luxe mattress even though the top had 1.2" soft memory foam.

That said, about half the Tempurpedic reviews (150) on epinions are very negative about Tempurpedic.  But many are 5 stars too.

There are going to be good & bad reviews on every product/company out there. That goes outside the mattress arena as well. Gotta take all that w/a grain of salt. I love the Cloud Supreme, but I'm worried that it may not support me enough. However, I am only 130 lbs so maybe that is a non-issue at my weight.
 

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I've been 2 weeks on my Revolution.  Sleeping warm is not an issue any more.  It was 68 F room temperature this morning.  I did have to shelve the comforter and buy a much thinner quilt, so using top sheet and quilt only.... and wearing shorts.

It is more pressure relieving than the Stearns conventional bed I traded for it as it's more comfortable to lay on my injured right shoulder.  Support may not be enough though.  I have the slightest little tweak in my lower back in the mornings.  Will need more time to see if I can fully adjust.

Like most conventional beds where you push with hands in the hips area and it gives a little more, push in feet area, gives less .... this mattress also exhibits that.  I guess you can say it has 'broken in'.

So, I will need more time to see if I really get to like this mattress.  SleepEZ says give it at least 30 days or more to see if it's good enough.  If not, I might try a SleepEZ latex offering.

With iComfort, I sort of don't like how the firmest is the 2nd model, Genius.  Next is Insight, then Revolution is very plush.  I like how Tempurpedic's thinnest mattress is the firmest, then more plush as they get thicker.

I think iComfort might be a decent value for the money and it's possible mine might work out well.  In the morning, it's still comfortable and I like to stay in bed.  Not sure yet if I'm getting the spine support needed.  Only been 2 weeks and a day.

Nice of you to drop by and leave us your rave review, Mrs. Romano.

In my opinion, the Revolution has more 'sink' than even a Tempurpedic Cloud Luxe, and that is a really soft, plush bed.  I believe it is Temurpedic's softest bed.  The Luxe also has 4.75" memory foam, but the bottom 2" is their HD memory foam, high density.   I seriously doubt either iComfort Revolution layer is as dense as Tempur HD.

I think the Genius is the more 'middle of the road' choice in iComfort.  But to each their own. 

Many have mentioned the initial smell was faint and I agree with that.  Smell was never a problem with this Revolution. 

Way back when someone mentioned their Revolution was very hard on delivery.  Find me one Revolution in a store that is hard and too firm and I'll eat my shorts....

How could a bed with 4.75" of memory foam stacked on top of each other possible be too hard or firm? 

Sleeping warm - There is no question at all too me that this Revolution sleeps quite a bit warmer than any conventional innerspring regular foam mattress I've slept on.  I use only a top sheet and quilt now.  Still, last night, I could feel the excess warmth at times during the night.

But perhaps that excess warmth is hampered by my hips and torso sinking too deep in the mattress ... which by the way has brought on stiffness in my neck and upper back.   After 3 weeks, I can say this Revolution does not provide the support my spine needs.  I never had a problem with stiff neck sleeping on decent innerspring mattresses.  And I seriously doubt this is an adjustment period I'm going through.  More like an adjustment of my spine into worse position.

Next to it is a Genius.  The thing feels extra firm, almost defective.  It is really hard to lay on.  Next one over is the Revolution and that is a marshmellow.  Sure, it is inviting in terms of comfort, but I don't think the spine support is there.  Too much difference between the Genius and Revoulution in terms of firmness. 

Anyone know what density the Gel foam and Koolcomfort foam are? 

The amount of sink into this Revolution bed is ridiculous.  So, 2 out of 4 of the beds are IMO, ultra plush - the Revolution and Prodigy. 

I have no idea if it was bent upon shipment or bent in the last 4 weeks.  btw, the bent rod is right about in the hips, butt area.

If you have one of these foundations, shine a flashlight under it, up throught the fabric .... I don't think you'll be too impressed.

I do actually wonder though if our first bed (Insight) had the wrong or defective foam, as after a month of sleeping on the Insight and going back to the store, our Insight was without question harder than the showroom floor Insight.  

PS.  We bought Temperpedic foam pillows off Ebay (rhapsedy, I think?) and really love them.  Again, pricy as heck, but really nice for side-sleepers.  I find they have settled out about an inch (since new) to be just perfect for me.  I don't like a fat or skinny pillow, it needs to be just right.  That would be this pillow!

I don't have the Genius, but I've sampled it a number of times in the store.  Genius is just 2.75" of the gel memory foam.  Right underneath that is a 2" layer of 'support foam'.  My guess is that foam is there to firm up the mattress quite a bit.  I've always found the Genius more firm than Insight.

Under the 2" layer is the 6" core foam.

Will the Genius soften up?  I don't know, but the post above yours might give some insight.

 

My main recommendation would be make sure you're not sinking too much into one of these in the store.  If your hips sink in quite a bit, I'd say pass, unless you know you do well on something like that.

One other thing.  I discovered the matching 'box spring' foundation to the iComfort is not very good.  Look underneath one and you will see.  After 4 weeks, there was a bent rod in mine, and I'm only 195 lbs.  All the foundation is, is wood slats on the bottom and these V shaped rods that go to the surface and connect with a grid of straight rods.   

I've seen the insides of the Stearns and Foster foundation I had, and that was much better quality than this Serta.  But, it costs $110 more in twin XL size.

Still, I think Serta needs to close the gap between the Revolution and Genius.  My measurement showed 5.75" of memory foam in the Revolution.  I suspect it's not all that dense either.  Don't know the lbs.  Genius has 2.75" mem foam on 2" of some 'support foam'.  It's too much firmer than Revolution IMO.  And Revolution is too much softer, so they need to soften up Genius a little and vice versa for the Revolution IMO.

What experiences do other have with this adjustable foundation?  We are not very tall and have the regular low foundation, so it the addtional height a problem for others? . Also, does anyone have "thrusting" experience, if you know what I mean, with the adjustable foundation? With the revolution as it is, it is quite good. Others thoughts?

I've seen the Tempurpedic foundations - all wood perimeter and solid platform.  They seem much better than above.

Bottom line - I'm not impressed at all with iComfort box spring.  it will be sold soon.

So here is my opinion and you can argue the facts all day long ,but I am thorough. The main problem I have seen with this product is the way its memory foam is made. First they start with taking sheets of gel and chop it down into small pieces. They than put these chunks of gel and mix it into there memory foam(liquid state). Here is the problem. Lets say I was making blueberry  pancakes. I start out with some bisquick and follow the directions to make 10-12 pancakes. I then take 80 blueberries and pour it into this batter. I cook up 10 pancakes and serve them. None of my pancakes have the same number of blueberries damn. same thing with this gel and it is noticeable after laying on about four different floor models of each make. End all it's very inconsistent and I can tell that in areas of each of the models I have checked out where there are hardspots where more gel is concentrated into a certain area and soft spots where none or not much gel was.

Secondly it has been said but i will say it again. The only way Gel would have a cooling affect is in a full gel layer on top so it could disperse the heat but at that time you would be making it difficult for the memory foam below to breathe. So it kind of defeats the purpose as the memory foam would still be taking in the heat dispersed off the gel although it would be alot less heat than if you were directly on the MF. So the ony true way that the can keep from have a MF that sleeps hot is to have a breathable(open cell structure) MF or better air venting under the foam.

Good idea but it's not practicle or consistent. They will get it right one day and I know that most of them are going out just fine but the ones that are returning are the ones that have recieved far less or far more gel chunks than the one they loved in the store.

the freakin' law tag is not even sewn into the cover of the mattress ... it is stuck like a Post-It onto a tag that is sewn into the cover of the mattress. In other words, one could easily peel off a tag and stick on another (like at the mfr., retailer, wherever)

I have a photo of it if anyone is that curious.  

Isn't actual law tag supposed to be sewn into the mattress cover (or pillow, etc...)?

I had the foundation standing on end.  I could see the underside rods at the surface, clearly - they are tweaked and sagging right in the middle of the bed.  I weigh only 195 lbs and I used the foundation for 5 weeks total. 

The Stearns and Foster foundation with my entry level mattress was really sturdy at the surface.  They go for $260 + tax.

These iComfort twin boxes are $150 .  Don't waste your time on them, IMO. 

--------------------------------------------

I'm a little off in the post above.  All the 'S' brand 'box springs' use the same basic 'semi-flex' constuction.  and I believe they all get the components from Legget and Platt.  A Stearns and Foster 'box spring' should be just the same as the iComfort Stabl base.  The S&F might have a thicker gage rods.  That I'm not sure about.

There are fancy foundations like 'Microtek' and 'Ultrasteel' but those are sold with reallly high end beds like Silver Dream S&F.

--------------------

So, the iComfort 'box spring' is a little bent in places, but it's remaining the same at this point.

fail, says don't sink in too much - wrong.  That was the first thing  I noticed laying on it ..... sink

says superior pressure relief - fail.  Sinking right down through it, I could feel the pushback I'm trying to eliminate in the latex mattress.

Breathable comfort, never too warm ... wrong, fail.  I was ... hot last night.  Not sweating, but hot.  You wouldn't want to be that hot either.  so, fail there too.

-------------------------------

This all looks like knock off, I guess Tempurpedic wannabee stuff.  Thing that gets me is there is no airflow system in iComfort or this topper,.  Where does the warm air go?  All the way down though the layers of foam?  sideways?  There's not even convoluted foam to dissipate the heat sideways.  At least Tempurpedic has that.

Anyway, I have a king iComfort Insight with new box springs arriving Tuesday (8/21). I can hardly wait - as my18 year old spring mattress with a memory foam topper has gotten so bad that my back and my sleep are greatly affected. I'm embarrassed to admit the age of it on this of all sites.

At any rate, I intend on providing my feedback and experience. But, this is a major change in a sleep system for me. I'm both nervous and excited because of my lack of sleep. I live in TN and apparently there is absolutely no comfort guarantee for any mattress manufacturer. Which, I guess, has some advantages? For example, my mattress is actually being made in Alabama tomorrow - one day prior to its arrival, meaning no one else has used it and returned it, a practice I loathe to even consider is possible... I got mine on sale with the free box springs for $1,277.

After reading this site I went to Sam's. We don't have a CostCo membership - but, they did have a Serta memory foam gel mattress under the Serta brand - made by Sleep Innovations. They only had a small square out there to look at. It is a bed in a box. They vacuum seal that thing into a pretty small cube - amazing! But, with the small square on display - it definitely had much more give than the Serta mattress in the store where we purchased ours. I mean - a major difference in the density. I realize there must be some who would disagree with this - but, there was absolutely a major "spongy" feel to the 2x2 square in Sam's vs. the one from where we purchased. I don't know if it matters or not - but, wouldn't shrink wrapping that thing into a small cube have some potential issue with the glues? I don't know, but it's likely.

I also noticed the mattress cover on the iComfort was superior to the Sam's version. Not a big deal - but, it is different. It is my personal opinion that the Sam's (CostCo?) Serta / Sleep Innovations versions are not identical to the iComfort line. I think they have two supply chains to be competitive. It is my opinion that the Sam's / CostCo version may be of a lesser density and lesser quality than their higher end lines - but, they aren't garbage or anything. I think if I wasn't so daggone sore and tired of my current mattress I would have bought one of those instead. You could get two of those over 10 years for the same price I paid... so, we'll see. But, I'm happy with the purchase in my mind so far. But, I haven't yet tried it in my own home yet. After my wife and I visited Sam's and looked at it - we both agreed we would stay with the iComfort. We then went back to the place where we purchased it - and confirmed our decision. Oh please get here Tuesday...

I also bought some pillow wedges for underneath my legs and for my back from Relax your Back. I read every night before going to sleep. Now that I have been using those in bed - I can already tell a huge difference. I must have been going into my sleep already crunched up or something because my back has been killing me lately. So, the combined issue of preparing for sleep by reading improperly supported along with my terrible mattress - well, it's been kinda bad lately.

I am confident my purchase will be a welcomed improvement over my existing bed for sure - and I am thankful for the blessing to change. We looked at Sleep Number, Pillow-Top, Water, and foam - and chose the Serta iComfort after about a week of testing different items. If my prayers are answered with this - I will be such an improved individual :-)

I also recently purchased a new mattress which started sagging after 5 weeks,  which is how I found this site. I had no idea there were so many choices. I say my old mattress was 15 years old, but it was really closer to 18 years old as well. I just didn't like saying that! The bed world has changed a lot since people like you and me were last shopping for mattresses, hasn't it? And not for the better, sadly. No longer do you get better quality the more you spend, in the case of spring mattresses at least.

You'll get wonderful advice, tips and pointers from the very knowledgeable people on this site and hopefully a good night's sleep on your new bed!

So we purchased our Icomfort Genius yesterday and have spent our first night on it. The first thing my wife said when we got it set up was wow this is hard.  I think messed our selfs up when we where trying out every mattress there (some where around 20).  After going back to the dealer today ours does fill just like the show rooms so it was our fault.  We are going to spend a few more nights on it and then maybe move to the Revolution.  I thought I read on Sertas website where there is no break in time, but the sales person and the Serta Rep said there is about a 30 day period needed. Maybe they are taking about getting use to the mattress.

There is no smell like others have stated.  We have always sleep on regular pillow top mattresses so this is our first "foam" mattress.  I normally get hot at night and only sleep with a sheet and no cloths. One reason we went with the icomfort was the sales pitch that it does not sleep hot.  I can tell you it does sleep a little hotter than our old mattress but not to much.

We purchased the adjustable base.  This is one of the best things we have bought in a while!  If you watch any tv or work on the computer in bed it is worth every penny.  I can not say enough good things about the base.

I do have one questions.  When reading this forum there was a lot of talk about these being re-branded so I went and checked my tag.  It does not say Serta any where on it.  It actually says Manufactured by: PALU BEDDING CO. and has a local address.  I called my sales rep and she says Serta uses a local factory and that it is a Serta Factory?? Sound strange to anyone else.  The dealer is not a small place.. It is Mathis Brothers so I guess I will just go with it unless anyone else has something to ad.

Careful with what you do - if you do an exchange to a Revolution, it's safe to assume that would be a final sale.

The genius is firm because it has 2" of support foam right underneath the 2.75" gel foam. 

The Revolution is wayyy more plush than the Genius, here's why ... because the 2" support is taken out and in its place is 3" of what they call 'Kool comfort memory foam at the surface.  So,

that's 5.75" of memory foam in 2 layers of some density .... and that is a lot of memory foam together.

I'm pretty sure iComfort uses 'Sleep Innovations' (geez I hope SI doesn't get it from someone else! buncha middlemen) made gel memory foam.  I tried a 2.5" topper the other night and it pretty much did nothing the box said it would - little pressure relief, I sunk in and ... I was hooott.

Ooops I'm ruining your day.  Sorry!
 

Anyway, the iComfort Insight mattress and box springs arrived today.

There is very little if any smell from the foam mattress. It smells more new than anything else - meaning - no chemical smell at all. Nada. The mattress arrived in sealed plastic - in a full king square. Comparing that shape to the Bed in a Box at Sam's (Serta by Sleep Innovations) - I'm of the opinion that this is a better way to recieve it since any glue / adhesives in there must be affected by a shrink wrap process. But, that's only my hunch and I have no data to base that on.

The mattress feels exactly like the showroom to me. I don't know what it will be like in a six months or a year or 10 years. But, right now, it is perfect. I needed a firm mattress and my wife and I decided upon the Insight model. I can't wait to sleep on it tonight.

I've gone a little overboard with my purchases the last two weeks - new bed, mattress, box springs, nightstands, pillows, pillow wedges for back and legs, Able Table for reading, high count cotten sheets, comforter... The whole thing started with a grouchy "okay, I'll get the cheapest mattress at Sam's".

Well, here's wishing for a great night's sleep! My back is hurting from the old mattress AND setting everything up today.

Nope not ruining my day. Actually the one good thing about the place I bought it is I have 7 day for a full refund on everything.  With the mattress protector I have 1 year on my mattress but can only change out twice.  So I have a little bit of time to do more investigating.  I thanks for the response!

The mattress was not as hot our previous Sleep Innovations 2.5" memory foam topper that we left behind. So, whatever they have done with the gel / foam in the iComfort line works well for us.

I will probably need about 3-5 nights to get accustomed to the change in firmness. I noticed one member (several posts up) stated that she added a feather topper. I haven't seen those before. I know I will not go back to the old 2.5" memory foam topper that we used to have. But, a thin down layer may be nice.

I'm 5'11" at 170, in good shape, 41 years old and I sleep on my back. Last night, I actually spent a few hours on my side, something I haven't done in years.

I'm sold on the mattress. But, I think there is a break-in period for my wife and I - not the mattress.

cIrv - my wife and I went with the Insight.

We laid on the mattresses in the showroom. We boiled our decision down to the Insight vs. the Prodigy. I was inclined to get the Prodigy for my wife since she is in less of need of firm than I am. But, she responded with, "we can always add a plush top to a mattress, but we can't take something off if it is already in there...". She was alluding to the fact that, while the Insight was more favorable to me, the difference in price to go to the Prodigy was a big jump and we could always add a topper if need be - but, you can't take a "topper" off that is part of the mattress itself. That made allot of sense and cents to me.

So, the promotion we chose was for free king box set with new Insight purchase. I really struggled with the desire to get the Motion Comfort (adjustable base) since I read every single night. But, she usually turns in prior to my finishing up with my reading. So, a single adjustable base didn't make sense for our needs. However, we used the delta in price (free box set vs. Motion) to buy a new bed, nightstands, reading table (Able Table) and some great reading pillows which are extremely comfortable, flexible, and adjustable.

I bought the Queen IComfort Insight with the adjustable frame and though I have only had the bed for a week, I made the best bed choice I have ever made!  When I was intially searching for a mattress I went to a few different stores to check out the IComfort and found it to be a bit confusing as to which model was more firm vs more plush and I feel that with the Insight I got the perfect blend.  I will say that I am positive that the adjustable bed frame changes my expirence as opposed to the traditional box spring.  The adjustable bed frame features massage settings and the ability to adjust the head and foot sections definitly offer more comfort positions.  The motor for the frame is failry quite, however when laying flat with your head on a pillow, it can be quite lound, but the comfort makes up for it.  I managed to get a pretty spectacular deal for the entire package at about $2400 including taxes and delivery charges.  I was a little concerned that changes positions in the bed might be but cumbersome because of how the bed forms your body, but it has not been an issue at all.  As others have mentioned, getting out of the bed in the morning is really difficult because it is so comfortable!

We purchased our Genius about 3 weeks ago. Your right it is firm! added a thick cotton mattress bad, but still thinking of moving to the revolution too. We went for the firmer one for my husband's back as he jumps out of airplanes for a living. They did say give it 30 days before asking for an exchange.

 

Planning to buy one of Serta icomforts soon...!!! Will write a review asap... 

Then we came home and read all of the problems that people have posted: bent foundations (boxspring), body aches and pains, inconsistent firmness...

I'm left with one basic question - if there is a 120-day in-home trial period and a 25 year warranty - and people are having problems with this new technology - How has Serta been on the complaint line? Has anyone had trouble exchanging their mattress for a different model? 

And for all of you who have purchased a Sealy iComfort Revolution Mattress - what's the feeling now, months later? Did the mattress soften up? Are there areas that are more squishy than others? Have you been flipping and spinning the mattress regularly? Etc. 

Also - it seems like a Luna cover is the best way to go protection wise - breathable and waterproof. (http://www.lunamattress.com/Luna-Premium-Mattress-Encasement-13quot_p_16.html)

The sales guy told us that the prices are pretty much fixed (so we shouldn't expect any sales) but that he could give us $200 in freebies (pillows, frame, delivery, etc.)

We also liked: Simmons Beautyrest Calma, Serta Natural Start

I purchased the full size Serta iComfort Insight Low Profile Set.  It was delivered on Friday August 26th, 2011.  I don't think I am quite used to the matress yet,  It also seems to be shorter than my other mattress (a twin size spring) where my feet dange over the edge when lying on my stomach.    Tonight will be my 5th night sleeping on this mattress.   

My last matress was causing me some severe back pain due to the fact that it was so firm.  I know this because if I was to lay on the floor for any extended period of time my back would go out (spasm so bad I could hardly stand up straight).  After slepping on this mattress for 4 days, my back still is hurting throughout the day, however the pain has not been as severe as when I was sleeping in my old bed.  Furthermore I did have a queen size Stearns and Foster spring mattress with a Novaform memory foam mattress topper from Costco.  I purchased the memory foam topper because I could feel the springs hitting my rib cage when laying sideways.  The topper stopped the springs from poking and made the bed much more confrotable but I did experience the issue wit the bed be hotter than it was previously (and it did get some tears in it as well over time).  The new Serta iComfort with its Gel Foam is definatly a cooler than my old queen mattress with its non gel memory foam topper.   

I will post back in a few days on my thoughts and any more back pain releif I may (hope) I experience by sleeping on this new mattress.  

Paul

I purchased an iComfort Insight; it was delivered about nine days ago. I spent several hours across two days comparing mattresses at a local store, comparing back-to-back various spring and memory foam options from Serta, Tempurpedic, and Simmons. I was drawn at first to the Revolution but realized it'd be far too plush, given that for the past five years I'd been sleeping on an inner-spring King Koil. (Background aside: I'm in my late twenties and have no obvious back problems, except tightness without pain in my lower back in the mornings that can be solved with a good stretch. I've been lucky so far, and my previous mattress had seemed to serve me well enough. Before buying this mattress, I'd spent two weeks traveling, during which I'd used a sleeping bag with a Therm-a-rest inflatable sleeping pad.) I wanted something firmer than the Revolution to make sure that I didn't unbalance whatever equilibrium I'd reached with my back on my old mattress—maybe whatever felt most like how that mattress had been worn in. I ended up with the Insight for the simple reason that it felt best given the position I sleep in. Without having used a memory foam mattress before, I was concerned about the transition, and I was sold on the iComfort series because of the express representations the salesman made about Serta's 120-day guarantee, including about their willingness to eat exchange costs (like restocking fees), minus a return delivery fee. I figured the return delivery fee was equivalent to a reasonably valued put option on exchanging something about which I was optimistic but skeptical. I felt this reduced most of the risk on the part of the consumer (to the extent that, after the exchange, you're still able to get a deal from the retailer as good as if you'd bought it originally instead of the iComfort).

At this stage, I'm cautiously optimistic. I fall asleep a little quicker than on my old mattress, because I feel more comfortable once I've gotten into my usual side sleeping position without needing to move around a bit to find the right balance. The first two nights I found I woke up once each night to turn over, getting used to the feel of sleeping on the bed. It might be that I was (and maybe still am) waking up more often but I'm not noticing or remembering it anymore. I also haven't noticed any aches or pains, but that may change over time (we'll see). I'll try to check in sometime after thirty days.

* Sears Newpark had an iComfort twin box spring with the sturdier pattern below, not like mine.  How they deliver a different box spring to me than that store, I don't know.

FWIW,  Sealy and Stearns and Foster use a different pattern of vertical support rods - they are evenly spaced about 4" apart.  With that arrangement, it seems there will not be a sag down the middle in hips area.

So, if it seems your mattress is sagging, might be wise to do string test atop the foundation, look for dip. 

FWIW, I was able to get a 3 week old S&F box spring, twin for $169 at Sears Outlet. 

Don't work there, nor do I work for Sealy, just a heads up. 

We purchased the Revolution three months ago and LOVE it!  It is perfect in every way.  We have not felt any heat issues and the day we  installed it, we left it unmaid,  opened the windows, shut the door for two night and the smell disappeared. We both love the comfy medium firmnes.  $2000 sounds like a great buy, I think we paid $3100 from Sears.  Good luck!

firehawk343 wrote:

We just got back from the store and bought the Revolution with the adjustable frame and I bought a pillow. I suffer fromFibromyalgia along with some other issues and a Tempur-Pedic was recommended to me. But I liked the icomfort revolution better and my husband and I purchased that one. I will be back on with a review but this was very helpful.

The 2.75" gel foam doesn't feel all that dense to me.  Not like a Cloud Supreme support foam layer which feels very dense.  I dunno, Rev has a lot of sink, too much for me.  But that was hampered by the cheesy twin box spring that bows in the middle.

btw, the resale on the iComfort was lousy.  I had the twin XL priced at a mere $250 for a while and no calls.  I ditched the set for $175 measly dollars.  Cost me $1500 originally.

With the Labor Day sales last weekend it seemed a great place to start, and so I found myself staring at the ceiling of the Sears showroom from the iComfort beds. I was drawn to memory foam due to our good experience with our mattress topper, and to the iComfort two reasons in particular:  its promise to "sleep cooler", and also because of the "Ultimate Edge Support Perimeter" (no "roll off") as I often wake up in the morning to find myself lying on my side along the very "knife's edge" of the bed, as this is all the space that I have to work with because during the night my husband and two cats have claimed the rest of the bed. (I am primarily a back sleeper, and so is my husband.)

I immediately fell in love in with the iComfort. Serta's claim about the edges seemed to be true -- the edges were even more supportive than the edge of my 16-year old pillow top. While I thought that the Insight might have been the most comfortable to initially lie down on (I prefer a firmer mattress), I ended up ordering the even firmer Genius as I thought it was a bit better after settling in. Further taking advantage of the sale,  I also selected the Motion Perfect base (or, in the case of my king size bed, two twin XL bases that will work together like a single unit). So, I placed my order, and was so excited about the prospect of this uber comfortable bed and the spa-like experience I was envisioning with having the special bases ... that is, until I came home, got online to do a bit more research, found this forum, and read all the posts the iComfort issues: hardness, softness, sagging, and smells -- and became more than a bit concerned. 

Concerned, yes, but not worried enough to cancel, I decided to venture around town during the past week to 3 different showrooms where I've laid on their iComfort beds and disappointed sales personnel everywhere as they found out that I had already bought the bed. Ha! On one of these excursions I took my husband with me, and on another I took a good friend (who also fell in love with the bed and is considering a future purchase of the Insight -- but they didn't have a Genius bed at this showroom for her to try) and the result was that I revalidated my original decision. I also tried the TemperPedic beds (which really weren't under consideration due to the softer edges) and thought that the iComfort beds were MUCH more comfortable (and my friend agreed with me).

Of course, despite visiting all these showrooms I do realize that the people who had bad experiences with what the mattressess that were delivered to their homes were HAPPY with the mattresses that they tested in the showroom. I really love this bed, and I guess I love it enough to take the gamble -- especially as I am also investing in the Motion Perfect base. My investment/gamble is $4500 ($1700 for the mattress and $2800 for the two bases) not including sales tax, but that seems to be a great deal as the undiscounted price for this would be $12,250 (but, does anyone EVER pay full price???).

TOMORROW is the big day when Sears delivers my new bed ... and I will be sure to come back with an update and let y'all know how it turns out. (In case you can't tell ... I can't wait!!!!)

Did the S&F boxes not work out with your new SleepEZ latex mattress? How is that arrangement working out for you? Is it the right amount of support without the pressure points of the wood foundation??

slpngoc wrote:

Susan

There is absolutely no smell whatsoever with this bed.

There is, however, a glitch: the delivery people that Sears uses had never seen these adjustable bases before, and were telling me that they could not set my bed up and that Sears was going to have to send someone else -- but this was after my old Serta Perfect Sleeper mattress and box springs had been carted out to the truck and gotten all wet (and probably pretty dirty, too) in the pouring rain. I told them that they were not going to leave me without a bed tonight.  I called the number on my receipt for Sears delivery and was told that they are not responsible for installing, only delivering and that I would need to arrange for my own installer. WTF? Like who, Mattress Discounters?

To be honest, the delivery people tried their best to set them up and get them working correctly, but they had not received any training and were here for about an hour reading the instructions.

I then called Serta and they reaffirmed that yes, Sears was responsible for the installation (of course). I just spoke with the sales person who sold me the bases who promises that they will get it sorted out. If I were strong enough to lift the mattress off the bed to get to the switches that are in the bases, I might be able to fix it myself. Actually, I can reach the one on the right side of the bed from underneath, but not the one on the left side of the bed. Additionally, it appears that the 0G function on the left base isn't functioning at all. 

I'll be back in a few days to update on the resolution of the bases and to give thoughts on how the Genius mattress actually sleeps. Despite the issue with the bases, I'm really looking forward to sleeping on my new mattress tonight.

The SleepEZ works well on the S&F box spring foundation.  The 10000 straight out of the box with F/M/S has nice support for me and nice softness.  I've been still comparing it with Tempurpedic Cloud mattresses at Sleep Train and my frequent visits there have  a couple salespeople wondering what I might buy.  I decided to get a Tempurpedic advanced ergo adjustable base.  Putting the latex on the solid base of the adjustable changed the response and bounciness of the latex, but it seems to have the same support and softness.

My right shoulder situation is real and very rare.  Not many have had shoulder surgery just to make it half way decent.  It made sense to get the adjustable base in hopes to sleep on my back more.  It feels pretty awesome to lay on the adjustable near the 'zero gravity' position.  I'm still not used to falling asleep in that position, but I can get some rest that way and I do like laying with feet and head up a little.

Last word about the SleepEZ mattress - it's a pretty good mattress.  No slouch at all.  It is certainly the best mattress I've had recently.  Would a Tempurpedic Cloud be better?  Don't know, but they feel pretty awesome in the store.

 

This is classic Sears lack of customer service - you get a different answer depending on who you talk to.  Classic.  I've heard it many times before with Sears.  They simply do not all know their policies.  Delivery claims they are not responsible for setup of your mattress and base.  Sad actually.

Hope it gets worked out though. 

I find a regular Tempurpedic Cloud to be more comfortable than an insight although the TP costs somewhat more.  Tempurpedic Cloud Supreme feels better than Revolution and the specs are better - TP - 2" support foam 2" super soft memory foam.  Revolution - almost 6" of 2 layers of memory foam.  No airflow channels in iComfort either. 

No comparison between the fixed foundations - the icomfort box spring has a tendency to sag (mine did).  I can't imagine a TP reinforced MDF solid top foundation sagging. 

I had a Revolution for 4 weeks - it slept a little hot.  I had a Sleep Innovations topper with gel memory foam for 1 night.  Wow, that thing slept way hot.

I suppose if one doesn't sink too much into an icomfort, they may not sleep too hot.

I might have done ok on an Insight, but the floor model I tried early on had sag issues.

 

It does appear that one of the adjustable bases just isn't functioning correctly -- sometimes it works, but often it doesn't. The other base works perfectly. I have been adjusting the switch settings and I was excited when I finally got the troublesome base to respond and go into 0G -- but like they say "be careful what you wish for"  -- and then it ended up stuck in 0G for 2 nights despite numerous attempts to reset it. For those that haven't experienced it, 0G is an amazingly comforable position with the head slightly elevated and the feet elevated higher than the head, but not the best way to be forced to sleep an entire night ... and I had two nights like that.

Finally and inexplicably, after the 2nd night I was trying the remote for what must have been the 100th time and stuck base responded again, and I was able to return both bases to a flat position and finally slept in a normal position last night. My husband returned from his business trip, so I had the help I needed to lift the heavy mattress and switch the malfunctioning base (which is also very heavy) from the left side of our sleighbed to the right, as we were wondering if interference from a nearby radio tower could be causing the problem. The result is still the same: one base that always worked continues to work reliably and flawlessly, and the other one mostly doesn't respond. Once I determined that it was set correctly and that it could respond but was still "acting up" I have mostly left it alone as it is better to be stuck in a flat position than in some other configuration.

I've been working with the salesperson and Sears is delivering a replacement base tomorrow. I've got my fingers crossed that this will fix the issue once and for all.

The Genius mattress still feels a bit hard to me but I haven't had any back pain and I am assuming that my experience will be similar to others here who found the mattress softened up after a bit. I do know that once that adjustable bases are working correctly that I am going to LOVE LOVE LOVE them. While I did get a bit too much of the 0G position, it is so very comfortable and I can totally see myself putting the bed in 0G to grab an afternoon nap in the future. It is a great position for easing strain on the back. I know I will also enjoy using the lounging and TV/PC settings, too.

And the massage function -- wow!  I had thought that the massage might be a bit cheesy because in the showroom it did remind me of the "magic fingers" from some of the motel rooms my family stayed in when I was a kid. The Motion Perfect massage has been a pleasant surprise as is it is actually very soothing (and without any more elaboration on the subject, I will also add that it was also so very,very nice for when hubby got back home ... blushing.) I know, TMI!!!!

So, here's hoping that my struggles with getting the bases to work correctly will be over tomorrow when the new one arrives. I am feeling optimistic and am still happy about the purchase so far.

I actually sell Icomforts, the way the Genius is made does make for a much more firm bed than all of the other Icomforts.  If you like firm, but wish still for great support you might try the Insight.  We've had the Genius in for a short period of time, but most prefer the Insight over it.

Also, for others thinking the boxes are dipping, making sure you have a good solid frame.  If you were sold a new one, make sure all connections are made and tightly done.  Almost anytime we see a problem it's frame related.  I realize there are a lot of dealers out there, and lots of information, some bad and some good, but our practice is to provide a very heavy duty frame for only $38, powder coated, and double support down the middle to ensure a long lasting great frame.  Something so little in cost can damage the best of beds :)

From a dealers standpoint I will say that we still have not had one Icomfort returned.  We have had comfort exchanges to go softer or firmer, but all have been thrilled with the overall performance and sleeping well.  don't hesitate to ask me any questions.  If it's any thought at all, I had a 7 month old Perfect Day luxury bed that I gave to my sister in law to get the Icomfort Prodigy :)  yes I LOVE IT!!! (oh, and if you have never slept on an adjustible bed, you do not know what you are missing.  I would even go as far as saying I would subsitute a bit of comfort and go with the Insight, and add the adjustible rather than getting the prodigy flat.  Our price on that is $2574 for the queen.  Thanks and sleep well.

Doug

I don't really know which pattern of box spring rods the icomfort's come with.  Mine had the Simmons / Serta pattern and the Revolution twin at Sears Newpark had the Sealy / S&F pattern.
 

My icomfort Stabl base box spring sagged.  I had it on a $110 L&G heavy duty frame, 6 legs with heavy duty center rail on the twin setting.

The problem is the vertical support rods in the twins have a 3 - 2 - 2 - 3 pattern.  Between those two 2's, there is 8" gap between vertical support rods from head to toe.  There are surface rods criss crossing, but with 8" gap, they sag down a bit.   I wonder how much it would have sagged if there was no center rail on the frame.  Those center slats from head to toe are just not meant to bear all that weight.  I think they're only 1" thick wood, and wood bends.

I think Serta (and Simmons) should use the Sealy / S&F box spring layout which as vertical rods every 4", from side to side.  Not going to sag.

Thought that you wouild like to know that we purchased the I Comfort Revolution Queen two months ago. After 30+ years years on our old spring mattress, my wife was feeling the springs where ever she slept. While she has not been diagnosed with filbromyalgia, she has a nerve sensistivity that made laying on the old bed very painful.

 We have been totally happy with the I Comfort,especially noting that there is no reverberation when someone moves or gets on or off the bed. . While she has a hard time getting out of bed or pushing up to a sitting position, I have ordered the adjustable lift and are looking forward to it.

Will keep all updated, when it arrives.

"While she has a hard time getting out of bed or pushing up to a sitting position, I have ordered the adjustable lift and are looking forward to it."

Oh, your wife is probably going to love this! I am sure that you tested this out in the store, and the adjustable base will gently raise her to a seated position. And I would imagine that some of the other settings, such as the 0G, might also be comfortable for her ... I really hope so. 

I wasn't sure about getting the adjustable base at first, but even though it hasn't all gone smoothly for me, I am remain convinced that this is going to be a big quality of life enhancer.

 

Someone suggested the Serta beds that were on sale at Big Lots.  They said they bought one and loved it better than their much more expensive bed.  I looked at them, but decided to look at others too.  After looking around, I decided that the Big Lots beds were NOT what I wanted.  I questioned the quality for one thing.  I have looked at Tempur-Pedics several times.  The Rhapsody bed seems to be the one I would want if I purchased one of those.  But on a recent visit to a local furniture store, I also tried out the Serta iComfort Genius bed.  I loved it!  I sank in to the Tempur-Pedic enough that when I turned over I could still feel the indentions under me from where I had been positioned before, even on the Rhapsody.  I did not like that.  But on the iComfort Genius, that did not happen.  I have been looking and looking and had no idea what I really wanted, but I was very impressed with the Genius bed.  It was firm which is what I need, but it also felt wonderful.  I really like the cover too.  It looks very upscale, but very welcoming too.

I started doing some research and found this forum.  I have read every post in this thread (all 188 so far!) and really appreciate the information.  It's a shame that mattress buying is such a confusing process.  According to research, there's more confusion and more complaints over mattress purchases by consumers than nearly any other product!  That shouldn't be.  One store may have a model and call it by one name, while another store may have the exact same model and call it by another name.  Or maybe only the covering is different, or the stitching.  It's crazy!  Try shopping online for a mattress that you see in one store, even on manufacturers' websites, even with big names like Serta!  There's this veil of mystery that surrounds it all!  That's one positive thing about Tempur-Pedic.  A Rhapsody bed in one store is a Rhapsody bed in another store.  On the flip side of that, the Rhapsody price in one store is the Rhapsody price in another store.  I think Serta is going with that strategy as well with the iComfort.  Only it seems from what I have found so far that there is a little more flexibility in pricing with the iComfort beds.  And what a difference in pricing there is between TP and iC!  The queen-size Rhapsody bed was around $3,200 compared with around $1,300 for the Genius!

I don't know.  I'm still undecided, but unless I find something I like better, I'm so far very impressed with the Genius iComfort.  I guess I'm just as confused as everyone else!  I don't plan to purchase right away, but hopefully by year's end.  I will be very interested to read updates from purchasers of iComforts, particularly the Genius.  Of all the complaints I've read, none have really been about the Genius in particular.  Then again, not as many people have purchased the Genius.  Perhaps it's a newer product in the line and not as many people have had opportunity to sample it long term.  Or perhaps not as many people want a mattress quite that firm.  I'm not sure.  Anyway, I will be anxious to read your opinions.  Keep 'em coming!  And thanks for posting!  Purchasing a mattress is a huge buying decision, not just in price, but in the quality of your life!  I think we as consumers need to unite and have a mattress buying revolution in the marketplace!

Vive les rêveurs!

Every Genius model I've laid on is awfully firm.  They have a 2" support foam layer underneath the 2.75" gel memory foam and that support foam must be quite firm.  I've always thought it's a little strange to have your 2nd model as the most firm in the lineup.

What's wrong with the mattress?  Did it only come with a 30 day refund/exchange period (is it from sears?).

As for trying it out, it can be extrememly tricky to see if it will work or not.  For example, all the 2 of the Revolution models I tried were on adjustable bases.  Those have solid tops are will not sag one bit.  I laid on them for a while, knew they were plush, but I really couldn't sense any back or neck twisting.  But, the one I bought came with a box spring foundation where the support rods in the center dipped and sagged a little.  After a couple weeks my neck started getting tweaked a little - every morning, turn my head and there was some popping and lots of abrasive noise when turning my head. 

No way to know the above when trying out the mattress.  But I think in general if you're sinking quite a bit into a mattress it may not be good for you.  Not sure though.

So.... first --- we haven't taken delivery yet....so it's not a "done" deal....  Did we get a good buy?  Is it better than the S&F (which is not adjustable nor does it have a built in massager).

Advice would be greatly appreciated!!

Thank you :)

So, it was plush enough to lay on right shoulder more, but I sunk in so much, my neck starting getting tweaked a couple weeks into it.  I would turn my head and could hear a scraping sound in my neck.  It was all over at 4 weeks.  Had to get something else.

Two thing I discovered was, by measuring, there was not a total of 4.75" of memory foam as on ad board, but 5.75".  I didn't like that.  If you look on Sears site, it will say Revolutions are 11.75" total, and they are, but all iComforts have 6" core foam, so take the difference and it mateches what I measured also.  I like companies who actually put what they say they put into their mattresses.

Also, the box spring at the surface was bent downward permanently.  An 8" gap all down the center of those box springs allows the two rods that run the length head to toe to bend downward probably over 1/4" or so.  If box sags, so does mattress.

On the plus side, the odor was so slight off the mattress, it was a non issue.  My Tempurpedic still has a slight odor after 3 weeks.  It slept a little too warm for me, especially being sunk in so much.  It was crafted well. 

One other thing I didn't like was the 'all important' law tag was simply stuck onto the tag sewn into the mattress, stuck on like a Post It.  One could easily peel off the law tag and put on another.  Sketchy if you ask me and should be illegal.  But, I looked up law tag requirements, and they only need to be 'securely attached'.  Apparently don't have to be sewn in which I think is BS.

If you just bought the bed why is it too late?? Unlike the sleep number beds, the iComfort beds have a 120 day trial  I bought my Insight from Sears last month.... I had 30 days to exchange it and still have another 90 days to return it and get back the purchase price -10% from Serta.  You should check with Serta if you are unhappy with the bed.  I myself don't plan on taking mine back.  It is by far the best foam bed I have slept on for the money and far cooler(temp) than the Tempur bed I used to own. 

But, does Sears honor the 120 Serta trial period or does their wimpy 30 day policy override it?  Getting straight, consistent answers from Sears is very difficult.  It depends on who you talk to. 

Tell ya one thing, just switched out my Tempurpedic adjustable for the fixed foundation.  I looked into the bottom foundaton fabric on the Tempurpedic.  That sucker is fully braced right down the center / top surface of the foundation.  Not going to sag unlike the cheeseball Stabl base that was delivered to me. 
 

Excellent first post.  Spoken like a true salesman.  I have heard of folks sleeping hot in Tempurpedic (Mostly on the internet and mattress companies selling against them). I just don't know of anyone in my circle of friends that have had this problem.  Slpngoc has owned both.  I'll go with his experience.  I sleep hot on every bed I've owned.  The Tempur. doesn't sleep any hotter than anything else I've owned.  More or less blankets for temperature control.  That's it.  My tempur. will be around long after the icomfort disappears, i bet.

Did it come with a base?
 

Just got my insight this morning, and it is much firmer than I thought it would be.  I slept on it right away, as I work nights and it was dielivered @ 10 AM as I was just getting off of a 14 hr nursing shift, sore back and I slept like a baby for 6+ hrs.  I had a memory foam topper on an old mattress, and thought this new mattress would be soft like the old topper, but it is VERY firm, but it was very comfortable.  I will see how I sleep when I am not exhausted and could sleep anywhere.

Let me just say that I am NOT a salesperson.  I, too, have been looking to others for advice on a new mattress and/or pillow for a while.

Two years ago, we broke down and bought a Tempurpedic.  In the store, it was nice and soft.  We didn't buy the top of the line, but the way it appeared in the store, it seemed we did not need to.

When it arrived, it really gave off a smell.  That smells lasted for days! Also, my husband and I aren't heavy people (110 and 150).  We would lie on the mattress and it wouldn't give at all.  Very weird and hard to explain.  After living with it for a couple of weeks, we decided to return it within the time period allowed.  We bought it at a furniture store, so our only other choices were even MORE expensive Tempurpedic mattresses or your standard coil mattresses.  We thought we needed something firm so we ended up with a pretty firm Laura Ashley mattress.  After a while, we bought a gel memory topper and decided to "make do," even though one or both of us would wake up each morning with lower and/or upper back pain.

We thought about the Sleep Comfort bed, but with the mixed reviews I kept reading on quality, I was reluctant to even try one because or our experience with the Tempurpedic (which also gets mixed reviews, but we had decided to take a chance).

One day, I had enough, so we went to "look" at mattresses at a mattress store and tried the iComfort.  We chose one that was not the best seller, but the one a step above that (in price and firmness).  We tried an even more firm one, too, but that seemed like the bed we already had, so we went with the semi-firm one.  We also broke down and got the adjustable base.  This was a huge splurge, I know, but we went with the 3-year, no interest deal, which allows us to pay it over time and makes the cost a little more palatable.

Mind you, I should add that this was also at a point where I was even trying new pillows on our existing bed, hoping that maybe I could get away with having to spend less because it was the pillow's "fault,"

We've had the bed for 3 nights, now.  I think we got the iComfort "Prodigy."  The mattress had very minimal odor, which was something we had been worried about.  The salesperson said we could place a cut apple on a plate on the bed (obviously while we weren't in it) to help absorb odor, but honestly, we didn't need to.  The first night was a little getting used to, but even after that 1st night, we both woke up with NO back pain.  It's the perfect firmness for my hip support.

One thing I need to work on, still, however, is my pillow. We got them to give us the iComfort pillow for free, and I also ordered a Talay latex one. So, while the bed supports our hips and back perfectly, I still have an issue with my shoulder.  So, it's like I need a little LESS firmness for my hips, and a little something else for my shoulder, as my arms and shoulders get a little numb while sleeping (so, maybe its too hard on the shoulder area??).  I'm trying my Side Sleeper Pro pillow with the bed tonight to see if that works.

But, for now, it is SO worth it to not hobble around like an 90-year-old when I get out of bed in the morning.

And, we absolutely LOVE the adjustable feature. So much more comfortable to sit up in bed!

I'll try and post how things are after a couple of weeks.

All I can say is WOW! Thanks for dropping by, Eastcoast, and leaving us your rave review. My my my - so many other people were there at the same time as you, and all but one (a penny pincher) all picked an icomfort, even though it had only been available for one week, huh? That's quite somethign. Did you have to take numbers for a chance to lie on the floor model or maybe share? There is strength in numbers, especially in a democracy like ours, and we all know unsolicited testimony is particularly credible, especially when backed up by all those other people who were there at the same time as you were and made the same decision. That sounds kind of fun - almost like a club or something. Wish I had been there.

Ya know, you could mention which model of Tempurpedic you tried and didn't like.  They make over 10 different models.

Good thing you got the adjustable base .... you'd never know your box spring foundation was sagging if you got one of those.  The box spring weighs about 15 lbs total for a twin .... it's a real nice steaming POS.
 

iComfort is Serta's line of memory foam mattresses.  They all have 6" regular foam cores at bottom.

entry level - Insight with 2.75" gel memory foam atop. between Genius and Prodigy in firmness

next, Genius - 2" 'support foam' then 2.75" gel mem foam on top (most firm)

next Revolution - 2.75" gel mem foam , then 3" Koolcomfort memory foam (mine had 3")  Softest

next Prodigy - 2.75" gel mem foam, 1" latex, 3" Kcomfort memory foam  slightly firmer than Revolution due to latex

My husband and I have been looking at the Tempur-pedic beds and went in to possibly buy one yesterday. The salesman showed us the iComfort Revolution and now we’re torn! We love the idea of the Cool Gel technology, as my husband is a warm sleeper. The bed in the store felt amazing and we loved the adjustable base to adjust to relieve frequent acid reflux symptoms and snoring (all my husband). The reviews on this site make it sound as amazing and we felt it was after leaving the store. However, after reading some other reviews on other sites, lots of people are saying they’ve had their WORST night’s sleep on the iComfot and aren’t even willing to give it time for the “break-in period”. This makes me nervous. I don’t want to spend so much money on a mattress, only to be miserable. I don’t see any reviews on Consumer Reports since it seems this mattress is still very new, and I’m looking for some unbiased reviews (not the ones that Serta chooses simply because a person says they love their product).  We are considering the iComfort Revolution, but we are nervous because of the wide spectrum of reviews we are reading -  both positive and negative.  We are looking to buy a new mattress in the next week or two…help!

 

Lesson learned - floor models will all feel different than what gets delivered because of use and other factors, so personal accounts (even though subjective) are good to read, but it's really just a big crap shoot.

We have had the I Comfort Revolution for almost four months an love it. If you have more specific quesitons e-mail through the link in the upper right corner.

This discussion very nice one and gives in depth information. Thanks for share.... I really needs

Do you use a mattress pad? If so what kind. I find that a mattress pad makes the coolness go away. 

I've had an iComfort Revolution here for over 4 weeks.  I've had my Cloud for over 60 days.

First off, the iComfort matching 'box spring' was JUNK.  Nothing more than a cheapo 'Stabl base' with L&G semi-flex innards.  8" gap between vertical support rods, the rods at the center bent permanently.  I could see it clear as day looking up through the fabric at bottom of the foundation.  I think it weighed about 20 lbs, the twinXL, at most.  Crappola, next.

Tempurpedic foundation built like a brick house.

iComfort Revolution ... where's the airflow channel?  Does air magically dissipate through the gel foam?  My Revolution slept hot, however it was too soft for me anyway.

Yes, bought the expensive mattress pad, it was the kind that is very thin and water proof, it probably doesnt sleep as cool as it could with using it though...I dont know why we bought it other than the warranty...  come to think of it, I dont think I have wet the bed in 55 years.   hehehe  I will say that I had a hard time getting use to the split bed, I almost felt like I was in a hosptial bed, took me a good month to get past that... I love being able to raise my knees up, I am a back sleeper so it doesnt bother me, on the other hand my husband is a side sleeper and prefers it flat, but when his alergies were bothering him being able to raise his head was a life saver. I would hear him cough, then raise his head, ahhh quiet, then he would let his head back down, then cough cough cough, then I would hear his head go back up again, then quiet, it was quite commical.. We did order split king sheets, cost a small fortune, but have since discovered that tucking our old sheets works just as good or better... We got a split king, which are 2 twins XL, so I buy full sheets and tuck them in, one good thing is buying 2 seperate sheet sets means we dont fight over the top sheet, we both have one  :)))

We love it.  If we had the choice to do over though, we'd have gotten a queen again.  I freeze at night and I really miss the body heat from my husband.  He was even cold.  So much for the bed sleeping "hot".  There were complaints about the smell from other posters.  Ours was made about a week before it arrived (had the date made clearly posted on the outer wrapper) and it had no smell whatsoever.  We both have problems with out backs and feel like the pain has been reduced and my husband said I no longer snore.  WOW.  

Overall, we're very happy with this sleep system. 

KT in Arizona

For the person who used to sell Tempur, I discovered that Tempur has changed out every cover of the earlier mattress to be more breathable and couple with their air flow system, it makes it difficult to allow heat build up which in turn radiates the heat back towards the sleeper.

For the person asking about the air flow channels, the gel in the iComfort (at least in what I have been able to determine through testing them myself in a store) seems to keep heat from building up (much like the gel inserts you canputin your shoes).

For "firehawk343" I think the price is relative to the comfort. If you are between two particular beds, spend at least 15 minutes in eachof them withyour partner. Discuss what you are feeling and experiencing. Take note of the way your muscles are reacting and the stress orpain in your lower back or extremities. If one feels better than the other go for it! (Warranties and exchange options are there if you chose incorrectly) If you cannot feel the difference in your back and only feel the difference whn yu see the price tag, buy the one that is easier on your wallet. If it doesn;t work, you can move up from there. I understand that Serta spent 7 years of "real world" testing befoe everplacing the 25 year warranty and the 120 day exchange option. Other major manufacturers (most names start with an "S") did not have huge success with many of their memory foam options... I have not seen ANY claims on the iComforts since they hit our floors and I am still selling about a 50/50 mix of Tempur to iComfort even with the price differences... comfort is king when finding a mattress.

Sleep Well "firehawk343"!

Well the Tempurpedic Cloud was extremely nice in the plushy area and supportive...really a great mattress (for sleeping ONLY).  But after all the hub-bub about the sleeping hot thing, I definitely had to keep that in mind because I absolutely hate that and the other thing, which ended up being a deciding factor for me was...the slow bounceback when moving from one spot to the next.  Beds are not only used for JUST sleeping and when if I've been laying/sitting in a spot for a nice minute, I dont want to feel like I have to climb out of a hole, nor do I want to roll out the hole onto a stiff area of the bed that has to take time to "accept" me.  Reaction time became more important to me the more I tested...which brings me to the iComfort beds.

Next to the Tempurpedic area was the iComfort mattresses and when I first layed on them, they were very nice. Eventually I made my way to their top model, the Renewal Refined series and IMMEDIATELY I knew this was IT!!!  It had a fast bounceback response, it had wonderful support, and it felt like I was laying on the palms of God. Super plushy.  Of all the beds I'd tryed out, this had all the things that were important to me, except price.  It was very expensive...but the hell with it.  I had to have the bed because it wasn't like you go out and buy a mattress every year.  I'm currently waiting to get it home tomorrow and I will report back my immediate feeling of it after one night of sleep on it and then after a month or so.  But I can't WAIT!!!  

As a  2 1/2 month Tempurpedic Cloud owner, I'll reconfirm that sleeping hot, at least on this mattress is a complete and utter non-issue.  At least Tempurpedic makes an attempt at air flow with their single or dual air flow channels.  Do you really think body heat magically dissipates more through the gel foam of icomfort?  btw, only the Insight and Genius have the gel foam at surface, the other two are 'Koolcomfort'.

Also, consider your lightweight icomfort box spring foundations versus the brick house all wood Tempurpedic fixed foundations which btw, weigh quite a bit.
 

Thanks guys, this thread is useful. Planning to buy one of Serta icomforts soon...!!! Will write a review asap...

First, let me say that one of my worries from reading the reviews on this forum was the smell from the bed.  I get bad headaches and planned on letting it air out for a couple of nights in case it smelled.  It did not smell and I was able to sleep on it the very first night.

Second,  as others have stated when I first got the bed it was hard as a rock.  When the delivery guy showed off the adjustable part the matress did not bend, was actually kind of funny..:)  The delivery guy told me that it was in the truck for an entire night before they delivered it and it was near freezing that night.  He said to give it a few hours and lay on it for a while.  I did that and it did in fact softened up to about what I expected from the store.

I have only spent one night on the bed and can tell you that it was good....not great, but good.  I am now wondering if I should of bought the revolution.  I get 120 days to try this bed so if I don't think I got my moneys worth I will send it back.  The store had a trade in policy but I told them I would not buy it unless they offered a full refund after the trail period.  I also insisted that they include the adjustable bed in the return if I did not like it.  I agreed to pay an $80 return delivery fee and nothing else.  They agreed.  Many people don't realize but most stores only mean that you can return the matress not the adjustable bed.  I suggest anyone insist on the same as you can always threaten to buy from another store.

I am posting this so that others who want an unbiased opinion don't have to wonder about things like the smell.  I can't say there is no new bed smell...there is a little, but not much at all.  When I was in the store the Tempurpedic smelled so bad it was the reason that I went with iComfort.  Once I decided on iComfort the sales guy told me the new Tempurpedic's smelled up the store the first few days they were there.

Also the bed did sleep cool, but it is November so that is not saying much for now...:)

Let me know if anyone has any other questions regarding my experience with the serta insight.

Careful with a Revolution if you're thinking Insight is too firm.  Give it at least 3 or 4 weeks.  I had Revolution for 4 weeks.  Insight has 2.75" gel mem foam.  Revolution has 3" Koolcomfort, 2.75" gel mem foam both over the 6" core.  Nevermind the board says 2" Koolcomfort, get out you tape measure.  Bottom line, Revolution is MUCH more plush and has quite a bit of sink which *may* lead to neck or back misalignment.  It did for me.  So, be careful. Good you're on the adjustable base, 'cause the Stabl base foundation are cheesy, they bend in middle.

 

Thanks for the feedback slpngoc.  I'm glad to hear that the bed will soften up a bit more over the weeks.  It has been now two days and I can say that it was even better the second night.

You mention that you had the Revolution and it sinks too much.  From what I can tell in the store you are right that is why I went with the Insight.  I have a bad lower back and was worried it would soften even more then what it was at the store and nto provide any support.

Have you tried the Insight?  Did you return the Revolution?

 

To be specific, rather than sinking nicely into the bed, it feels to me like there is always resistance.  Even my ribs hurt in the morning.  It almost feels like laying down on an already stretched rubber band.  There is some give to it, and it feels fine when you sit your butt into it.  But laying on it I don't sink in at all.  

Last night we went to check out a sleep number bed, which was ok.  But still just a glorified air mattress.  It was nice to turn it all the way down and watch the pressure points of my shoulders and hips disappear though.  But it's still missing that super plush enveloping feeling.

i'm at a loss I have no clue what we're going to do.  But I desperately want to sleep through the night, or at least more than an hour before having to move from pain.

First, if you are genuinely interested in the benefits of a memory foam mattress, you have to understand that, in spite of whatever anyone else may tell you, Tempurpedic really is THE best quality bed in the category.  Buying any other brand means compromising in some way.  They have the science, the research, and the years of experience that no other manufacturer can pretend to.  Other brands can (and should!) be less expensive, but bear in mind the old adage, 'you get what you pay for'.  With all the competition between mattress manufacturers, retailers, and even mattress types, if there is a product category in which this saying is true, it's bedding.  For every dollar you save, rest assured, there's something you give up (quality, support, durability, comfort).

Second, the idea of certain brands 'sleeping hot' is a myth.  If anyone or anything 'sleeps hot', it's the sleeper themselves.  And if that's the case, there are things you can do: turn down the thermostat, lose the blankets, lighten the sleepwear (or, in some cases, just wait for your own 'personal summer' to end!).  There is also a product called the 'ChiliPad' that you may want to consider.  True, you can find a lot of comments on the internet about one of these beds sleeping hot, but bear in mind, it's the internet: anybody can say anything they want, without any need to back it up - not very objective or scientific!  Most of these are just knee-jerk reactions.  The truth is that, initially, every properly conforming, pressure-relieving mattress will sleep warm - until you get adjusted to it.  The reason has to do with pressure points and blood flow.  If someone has been on a bed that was too firm, or did not provide enough pressure relief, they had to deal with pressure points which, among other things, reduced their bloodflow (most noticeably to extremities like arms and legs).  To compensate for this, their body worked harder to increase the bloodflow to these areas (increased heart rate, blood pressure).  If they then move to a sleep set that does the right job of reducing these pressure points, bloodflow surges, and they feel warm.  (If you squeeze your arm and restrict the bloodflow, you hand get cold; let it go, and it gets warm again.  If you did this enough to get accustomed to the sensation of being cold, feeling warm would be uncomfortable.)  After enough time on their new bed, their body learns that it doesn't need to work as hard as it was used to, and they readjust.  Typically, they had years to gradually adjust to WHATEVER their old set was doing; it shouldn't be any surprise that it could sometimes take weeks or even months for their bodies to essentially learn a new way of sleeping.  A lot of people will be quick to post their initial reaction, but how many will come back later to update or post a retraction?

In regards to being hot, I am about 260, 42 years and sleep on a Cloud Luxe for about 6 months... with the exception of a couple of the 90+ degree nights we had where I live (with my windows open) I have not experienced ANY of the heat issue in my bed.

Having said that, your back is still the best determiner of comfort and support... not your salesperson or even those of us posting on here... we speak best to our own comfort and experiences... you may be slightly (or extremely) different than most of us... 

Sleep well Bronson!

Just FYI on our stats, I'm about 5'11" 300lbs and she is about 5'6" 175lbs.

Buridiebo,

Thanks for the information.  I having been sleeping on a new iComfort Insight for the past week or so and I don't think I am happy with it considering the price we paid.  I was wondering if you could give your opinion on the complaint that the Tempurpedic smells really bad.  The sales person said that when they got the new Tempurpedic's in recently it smelled up the store for a week or so.  That and the price is why I got the IComfort, but I am now thinking of returning the iComfort as I was promised a full refund if I am not satisfied.

I did notice that the Tempurpedics in the store have a stronger smell.  Does that eventually go away?
 

All memory foam mattress sets are going to sleep warmer than an inner spring mattress with no memory foam. Memory foam is a temprature sensitive foam and it changes the compression of the foam itself according to temprature. So as you lay on a memory foam mattress it absorbs your body heat to soften up and conform to your body. Once you find the right comfort level for you they are great for circulation and as circulation improves you will also feel warmer. This is the nature of memory foam and dont fall for the Gel and cool fabric marketing. Gel is a negitiave as it fills the open cells of memory foam and reduces the breathability of the foam which over time will also make it warmer. 

Comparing iComfort to Tempurpedic is very comperable in terms of feel and both are very good quality. The way iComfort has been able to get the cost down for such a high density memory foam is to not use all memory foam in the mattress. The core support layer of iComfort is not memory foam. It is a standard high density 6 to 7 inch poly foam. only the cushining layers are the high end memory foam. Where tempurpedic is using the High End memory foam in their enitre mattress and not substituing it with a less expensive poly foam.

Comfort wise they are similar, but durablty wise the Tempurpedic is going to out last the iComfort by far.

Absolutly you want to give any memory foam 3 to 4 weeks to adjust and a little longer for the Gel foam, because they dont breathe as well. The core in the iComfort isnt such a big deal for that adjustment period as it is not memory foam. A quality foundation on a frame with a center support wont bend in the middle at all, but the adjustable base is far better as you can elevate your feet slightly to improve blood flow and raise you head slightly, which will relieve pressure on your shoulders and allow you to breathe better as well.

As someone who has slept on several memory foam mattresses let me clear up a couple points. Memory foam does "sleep hotter" than conventional beds and the reason for that is because it is foam and foam has tiny cells that keep air from moving freely which is exactly what ALL types of insulation do. Any foam mattress will give a similar effect. Second, most (not all) memory foam will do some off gassing but it will go away (some take longer than others and some are worse than others). The only one I have not found any off gassing with in my experience is from bed in a box. 

As for which is the best, well, I don't have an opinion on that since I have not tried them all. One cannot judge which would be the best for someone else as not everyone's needs are the same. I know people who like air or inner spring but not memory foam.

In my "opinion", sir or ma'am, you sound like nothing more than a salesperson.

I allowed myself to get burned by Sears -  I knew of their 30 return / exchange policy.  I asked a few sales clerks if I exchanged by 3 weeks old Strearns and Foster and ended up not liking the iComfort would I be stuck with it.  They referred to the posted '120 day risk free trial' saying it would be returnable.  I did the exchange, 3 weeks later, it wasn't working, found out no returns of any mattress after you use up your exchange.

I had to pawn off the Revolution for $175 on Craigslist.  Tough lesson.

I won't ever buy a mattress from Sears again.  30 day policies stink.  They were a pain to deal with through and through.
 

My Revolution odor was less than my Tempurpedic, not that either was a big deal.

I can give you a really good account from my new TempuPedic Cloud -  I bought a Cloud and TP Comfort pillow the same week.  The odor is not strong, but noticeable.  I noticed it the most when entering room with door closed.

At 30 days, switched adjustable base to a fixed Tempurpedic foundation.  TP foundations obviously use quite a bit of adhesive which smells.  So at 30 days, I had another new item needing to 'off-gas'.

At 60 days, I was still smelling a little bit of odor when entering closed room.  Keep in mind, foundation was only 30 days old at that point.

At 90 days now, I haven't noticed the odor.

One last note, the odor never kept me from sleeping.  Ony noticed it when entering room when it had been closed.  The odor is the downside of the mattress and even I worried/worry a bit about the effects, but I had to have something I can lay on my right shoulder on, so I accept it.

 

Ah, but big differences in the quality of their fixed foundations.  I've owned both. 

The Tempurpedic fixed foundation is a heavy, sturdy, wood piece of furniture.  I was able to pull the bottom fabric aside enough to see the vertical piece of wood and reinforcements fully supporting the wood top, right down center from head to toe.  That foundation will not sag one iota.

I looked hard at the iComfort 'Stabl' base foundation.  My twin XL foundation was like almost all other 'box spring' foundation which these days use vertical 'V' shaped support rods.  I could plainly see there was an 8" measured gap between vertical rods on the iComfort.  Between those vertical rods there are surface rods that fill in the center, but with nothing to support down to the base slats, the center bent down about 1/4 to 1/2 inch mostly in the hips / butt area in a few weeks.  No abuse of mattress whatsoever.

btw, I weight about 190 lbs.

The other thing is the wood slats that form the base of the Stabl base foundation is very prone to flexing down.  it's very similar to a Simmons box spring foundation.  I liked the pattern of the Stearns and Foster / Sealy foundations -they have a consistent 5" spacing between the vertical rods which fill in the center area better.

I don't sell mattresses, nor do I work for any mattress mfr in anyway.    I have MUCH more confidence in my Tempurpedic foundation.
 

Dave, not sure where you found your specs on Tempur-Pedics mattresses...but they are not memory foam all the way throughout.  Just like in the iComfort's the base foam layers in Tempur-Pedic mattresses are simply standard 2.2lb polyfoam like the stuff used in most sofas.  However the actual density of the memory foam layers they use does seem a lot more significant on average than what Serta is offering in the iComfort beds.

Comfort wise they are similar, but durablty wise the Tempurpedic is going to out last the iComfort by far.

While I agree that I think the Tempurpedic will last longer; I do so because it HAS lasted longer than anyone else's memory foam/visco bed out there... the Original Bed is almost the same as it was 25 years ago. However, the statement about the foams is incorrect. both beds are using a polyurethane or poly/blend base foam. the Tempur "airflow" base foam allows air to circulate to reduce the amount of heat build up, while the iComfort uses a soy-based polyurethane foam for the time being (I believe the cost will determine how long they will use the soy version)

I would include here that to my knowledge, Serta has done more testing for longer on these iComfort beds than most of the other big manufacturers to feel confident in putting the 25 yr warranty, etc. on these beds and think they should do well over time... but only time will tell.

Remember Bronson, many salespeople (of which, I admit, I am one, will try and TELL you what you need or should do... if you have a concern that truly is yours (and not someone else crying "wolf") I think that most of us on here would love to help or give our own feelings or experiences. While different areas of the country can offer quite large variances in what you can test in a store, etc. your back (and that of your partner) are the true best determiners of comfort... spend about 15 minutes on your favorite mattress (or two) and see if you can feel your back muscles relaxing as you lie in your sleeping position; if they relax, that is a pretty good indicator of a good support layer inside the bed. If you think there are any drawbacks, ask your consultant, write down his/her answers and bring those responses back here and let us help with their validity.

Lastly, I think that density has become a very casually used and often misrepresented word. iComfort and tempurpedic both have a 5.3lb density foam... and they feel very different. In fact, Tempurpedic has a 5.34lb density comfort layer and a 5.34lb support layer of Tempur Material that actually feel very different from each other (we have cut several beds apart in our quest to understand the memory foam world)... Tempurpedic's claim is that cell size has more to do with the end result in "feel"  and durability (or how long it lasts) than anything else...

I hope this has helped Bronson... sleep well!

I just wanted everyone to know that I have given up on my icomfort Insight.  I can say that at first I was willing to give it a chance, but after using it for more then 2 weeks I called the store and scheduled a return.  I am not exacly sure what it is about the serta icomfort that is so uncomfortable but it just is not comfortable.  I do have a minor lower back problem and this matress has made it much much worse. 

I decided to go with the Vera Wang Natural Poise, I got for $1,200 saving me about $1,400.  We decided to go with a standard box spring and are returning the serta adjustable base.

 

After nearly 2 months on our iComfort Prodigy, we are at mixed reviews.  We added our gel memory foam topper to the mattress, and that seemed to help my shoulder issues, but it was a little soft for my back.  So, we were at a conundrum.  Seems like I couldn't get my both my back and shoulder happy.

I tried cutting out a piece of the memory foam to put just under our shoulder area, but that didn't work.  So, we put the whole thing back on the bed (the cut piece slipped right in to the cover, at our feet, to become part of the whole pad again).

Let me add that we did try one night again without the pad, and it wasn't bad.  I think what we'll do is try that again and see.  What happens over time is that the mattress gets softer, so while the gel foam memory topped may have helped make the bed nice at first, perhaps the mattress softened somewhat now so that it is not needed.  I'll post again.
 

I asked my husband to look at my spine if it's a straight line lying on my side.  He said my spine looks like coming up at the hip area.  (I am going to tape a line along my spine on my back then lie on it to have a clearer view.)  But when I lie on my back, my butt feels like sinking in.  FYI I weigh 114 lbs.

It is weird to say, but I actually sleep nicely through the night.  I do still wake up in the middle of the night due to my hubby's snoring, and my dog switching his spot or even sleeping on my head, but I fall back asleep right away without any problem.  So my only trouble right now is wake up with a sore lower back.

I thought perhpas my back was in a bad position long enough that it actually grew into the bad shape, so now for it to be corrected it is only natural to feel uncomfortable since it's shaping against it.  I have another month before the returning period ends.  Will give it a little more time to see.

Hotness:  I do feel the heat where it's against my skin.  It's like if you put a warm cup of water against your arm, you feel the warmth on that spot of your arm, but not your whole body.  I do feel hot from time to time, but that could be because of my new comforter.  Will get back on that.

Odor:  There's slight odor if I sniffed it close enough when I first got it, but it's the kind of odor that you would get on all new thing.  I think the pillows on my new bedding set smell more than the mattress does.

Foundation:  We have the adjustable one.  It feels very sturdy.  Since it's a king size, the foundation comes in 2 Twin XL.  We didn't have the split King so the remote is controlling both foundations.  If you use the remote on one side and it's too far from the other side, one foundation will go up/down, while the other doesn't move.  So I guess just have to make sure to use the remote in the middle of the bed so both motor will sense it and operate at the same time.

No comment from my hubby because he could sleep through earth quake.  Once he's asleep, he wouldn't even know if you wrap him up and throw him out on the street.

Lucky that you can return the adjustable base.  I went to Sleepy, Sleep Number, and Macy's, and they all said the adjustable base cannot be returned because it's electronic...  =(

So the CSR told me that for the particular set I got, (I would think it may be applying to all iComfort, not just the Revolution), they have a "preference return", any day during the 30-127 days from the day of delivery.  Just like the other people said in this forum, they want you to at least have the bed for 30 days before you decide on returning it.  After the 30 days if I don't want it, I pay NOTHING AT ALL, no restocking fee, no re-delivering fee, I can also return the adjustable foundation as well.  Plue I don't need to have an inspector over.

I asked him what if I want to keep the foundation and have another brand of mattress like Tempurpedic.  He told me that I will void the warranty of the foundation if I get a mattress in another brand!  But I'm ok if I get anything from Serta (in this case Serta Beauty Rest because that's the only other one that would work with the adjustable foundation.)  Originally when I went to Macy's, I was planning to get the iComfort adjustable foundation with the Tempurpedic Cloud Supreme mattress, it was $500 cheaper than getting from Sleepys!  Then only to find out that the salesman gave me the wrong price on the foundation after I cancelled my deal from Sleepys, and it turned out to be $1k more!!!  So I picked the Revolution mattress.  Imagine if I got the Tempurpedic and something's wrong with the foundation, and they come to me and say I voided the warranty by having a mattress in different brand... I think I would feel like straggling that salesman!

So I'll give couple more weeks to try on with my bed.  Although the CSR told me perhaps I can rotate the mattress since I'm doing ok with my hubby's side, but I feel that it doesn't solve the problem if it's the mattress that has something's wrong!  I'll probably return the whole set, and go back to Sleepys and get the Tempuredic Cloud Supreme with the wired adjustable foundation (which comes out to be the same price as my Resolution set.)  Having wireless and massage function is nice, but it's a lot more expensive.  Besides, I live in an apartment, and always feel bad to turn on the massage which might annoy my neighbour downstairs.

I would recommend serta should change their base foam with more innovative design something like temperpedic whi provides some support after we use all the gel foam other wise wherever we put more weight the gel will be suppressed and feels solid.

For Now, because of this bad experience, I thought not upgrading to Revolution instead bought temperpedic. I had it for 15 days which made me lost my sleep, i was so tired that kept seeing mirages due to lack of sleep and restlessnes.I still have to bear the bed for another 15 days so I bought a matress topper from samsclub which is helping a little regarding the hardness.

I bought it in Roomstogo, they charged me shipping and restocking total 149$, so beaware if you want to try any bed, Mattress Firm has very good policy of return in case if you don't like no restocking only shipping.

This is absolutely correct. I would like to add that any salesman that tries to tell you they have a cool memory foam mattress does not understand the principal functionality of memory foam.

Memory foam is designed to soften and conform to your body based on weight and temprature. Memory foam needs to use your body heat to soften up and conform to you. If it is not allowed to heat up then it will not function as designed and you might as well buy a non memory foam mattress.

Memory foam is also an open cell structure, which allows the foam to breathe much better than standard poly foam mattresses. Filling memory with gels or other non breatheable materials will reduce how well the mattress breathes. If the foam can not breathe is will hold more mositure causing the mattress to break down and wear out sooner.

Another selling point is 20 year warranty. It is actually a 10 year non prorated warranty (Same as most innerspring mattress) and 10 years prorated. So if a manufacturing defect appears in 15 years it will cost you 50% of the value of the mattress to have it repaired or replaced under warranty. Warranty's have nothing to do with the life of the product and do not cover normal wear and tear.

I bought an Insight and it was delivered today.  It was brick-hard when it came in but it is cold outside and with the bed traveling in a cold truck all day, the mattress reflected that.  As it has warmed to the inside temps, it has begun to soften somewhat. 

One thing I found really interesting having read several posts addressing the "smell" issue:  there was practically no scent to this bed.  What little odor there was wasn't unpleasant and both my dogs have been in an out of the room with me and haven't really been bothered one way or the other by the new arrival. 

The Warranty brochure that came with the bed didn't say anything about pros or cons of an electric blanket and since I like my electric I called Customer Service to ask about it.  The answer was rather complex but boiled down to this:  the heat from the blanket will soften the memory foam the same as your body's shape will soften it.  If you are happy with that, fine, use the blanket.  If you don't want the softened feel, don't use it.  My decision is to not use it and see how it goes.  If I am cold on the Insight, I will try the blanket. 

After I have slept on the bed for a week or so I will report my impressions be they good or bad.  I will try to be honest and state truthfully now that I have no vested interests that will sway my opinion one way or the other.  I felt that most of the posts before mine were honest with the simple intent of wishing to be helpful.  I assure anyone reading this that my intentions are that and nothing else and I hope my subsequent posts reflect that.

See you in a week.

I called Macy's customer service on 1/15/12 and informed them of the firmness of my mattress and the discomfort I was experiencing. The CSR encouraged me to keep the mattress for at least one month if I could tolerate the pain. She mentioned I had 120 days to return the bed so keeping it longer would be even better in order to give the mattress extra time to "break in". The next two days I thought I was going to go crazy. I was sleeping everywhere (couch, chairs, other people's beds!) except my bed as it was just too uncomfortable. I started walking on my bed two to three times a day and all of a sudden the mattress became comfortable. I'm rather petite, 5'7" and 120# and walking all over it, edge to edge seemed to make a huge difference. I don't know if that is a good or bad thing to do; all I knew though was that I had to do something to be able to sleep on this new mattress.

I've had the Insight now for 12 days and I will continue to keep it and let it break in. It is becoming more comfortable with time and I'm really loving this bed now. Especially with the IComfort pillows which are terrific for upper back and neck support. Regarding any smell, I have not had a problem at all. I did notice a slight smell to the pillows but not the mattress. I'm almost certain I will keep this mattress and not return it. But I have a few more months to make that decision so will keep you posted on my progress. I hope this has been helpful for IComfort shoppers out there.

I have noticed some unevenness in the mattress--some places are more firm than others but I suspect this a matter of it not being fully broken in.  Still, this is nothing to change my thinking that this was a good choice for me. 

At this point I am a satisfied sleeper and customer.  If anything changes that would effect this assessment I will return and post any update.  For now, though, I thank everyone who posted before me and helped me with this decision. 

Ugh..these beds are becoming our biggest nightmare. I am sure we will be discontinuing these things soon. IT seems like that 6 to 7mth mark is the majic number for compaints and issues with the IComfort. I really hope everything goes well with yours, but over the last 2 months they have become our leader of returns and complaints.

This will be my final post here until, or if, I should note a change.  I will then return and update my situation.  Until then, happy sleeping.

Memory foam is also an open cell structure, which allows the foam to breathe much better than standard poly foam mattresses. Filling memory with gels or other non breatheable materials will reduce how well the mattress breathes. If the foam can not breathe is will hold more mositure causing the mattress to break down and wear out sooner. 

That is an outright lie.  The gel actually helps the the memory foam breathe better which is why it's cooler than regular memory foam.  It is infused into the memory foam, not coated as a barrier and helps retain the open cell structure which dissapates and diffuses the heat and odors.

Another selling point is 20 year warranty. It is actually a 10 year non prorated warranty (Same as most innerspring mattress) and 10 years prorated. So if a manufacturing defect appears in 15 years it will cost you 50% of the value of the mattress to have it repaired or replaced under warranty.

Another lie.  The warranty on the icomfort is 25 years, of which it is full for the first 15 and prorated for the last 10. 

Warranty's have nothing to do with the life of the product and do not cover normal wear and tear.

I am sensing a pattern here.  Warranty's on any product differ as much as one person's finger prints to another.  The fact is during the first 15 years of this warranty if your bed sags more than 3/4 of 1 inch they replace it at no cost.

Oh, I can assure you jackdog, iComfort can sleep quite warm, especially if you're sinking too much into the mattress.

I had an iComfort Revolution for 4 weeks, last July.  I did switch to a think quilt after a couple days because I was much too hot under the top sheet and comforter.  It's not very hot here in the SF Bay Area at night, I would say low 70s when going to bed, not exact #, but close.

The Revolution was too soft for me and led to neck problems over a few weeks.  Even with the thin quilt, I was still too hot sleeping on the bed.

The Revolution was a total loss, I got duped by Sears, having done an exchange from S&F to get the iComfort (they said the 120 risk free trial would allow a return even after an exchange, yeah right), then after the iComfort wasn't working out, customer service over the phone laid out the policy ....

no returns on any beds that were gotten from an exchange.

I sold the iComfort twinXL on craiglist, all of 6 weeks old, for a whopping $175.  Who the heck would pay more?  Just wanted the set out of my house.  I lost $1300 on the ordeal. 

I'll never buy another mattress from Sears, ever.  Nor do I recommend anyone buying into their cheesy 30 day exchange / refund policy.

Here we have real mattress stores that give 100 day, no questions asked returns or exchange, not both.  Not that I like to return or exchange, but that's the kind of store I'll buy beds from here on out.