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Would love to hear opinions about the Simmons NxG 250 firm? Would I be able to add a topper, (latex or foam) to this type of bed if the NxG foam where to break down prematurely OR just to change the feel if I didn't like it? Your replies are very much appreciated :-) Natalie PS. I have really tried to research this bed. Have read through the older posts (not very many on this bed) here, almost all good reviews at Macy's and US Mattress, one bad at Viewpoints, none at epinions, so please don't think I'm not also doing my own research. Of course none of the reviews say if you can add a topper later, so I'm posting it here. Specs from US Mattress: Comfort Quilt - Top of Mattress Comfort - Padding Layers Mattress Build-Out Correct Back Support System Foundation Mattress Set Height Information Warranty This message was modified Feb 10, 2010 by Natalia
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 Found this review along with a followup comment and picture posted on Viewpoints: (Hope it's okay to post it here, if not please let me know) After a back-and-forth with Simmons and Mattress Warehouse, it seems Mattress Warehouse was trying to pull a fast one by denying our warranty claim. Once Simmons saw the photos of our bulge, they stepped in and are now making MW take back our defective mattress so we can pick out a new one. Yay Simmons! The bed was/is very comfortable, so if they're saying this defect is not normal then I should expect this to NOT HAPPEN AGAIN if we pick out another Simmons mattress. The moral of this story? Don't shop at Mattress Warehouse. Here's my original review below. Sorry if this doesn't speak to the comfort of the bed, but that's entirely subjective anyway. ---------------------------------------------------------------------------------------------------------------- After approximately 11 months, my Simmons NXG 400 mattress has developed a tumor. The edge collapsed, leaving a dip in the top and a huge bulge on the outer rim. I had a mattress inspector come to the house. The verdict? The store where I bought the mattress says this is not covered under the Simmons warranty. Apparently, when the edge of a bed fails it's not the manufacturer's responsibility. Nothing adverse has happened to this bed, other than getting in it and out of it on a nightly/daily basis. That Simmons is not standing behind their product is disappointing, but I'm not taking this lying down (no pun intended). As part of the "battle of the bulge," I am documenting my lumpy experience in numerous online forums, and also writing letters to Simmons and the mattress store. Most importantly, I hope anyone reading this thinks twice about buying ANY Simmons mattress. Although I have tried to use humor to illustrate my frustration, I assure you this is an extremely upsetting situation considering we spent over $3,000 for this spring and foam piece of junk. Comment on Review by another owner: We have the identical problem, much worse, actually, and so far, no one wants to warrant this - we have slept on this bed less than 3 months ____________________________________________ In the Simmons warranty I posted above one of the exclusions is • Bent border/grid wires. Does that pertain to this "bulge"? Natalie |
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based on this photo I am going to say no. the bent border rod thing with Simmons is really just protecting their asses on people that literally had to bend the mattress too much in order to get it to fit through a tight staircase or something. If this was caused by moving the mattress incorrectly the bend would most certainly be almost right in the middle and not near the head end of the mattress. This one is pretty clearly caused by just using the edge of the mattress, which should be covered by warranty. |
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REALLY? How it was moved......the dudes from Costco DROPPED my mattress and how they got it in my bedroom is another story! Then there's the post from the gal who says they moved the pick-up beds with the new beds. If some one has bed bugs so do you and she got em'. I am so glad I didn't get stuck with another bummer but I would of kept the $300 air bed from Costco and inside I would of put latex. Live and learn. Hoping so see a deal like that again. Alice |
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Sorry I haven't time to read this whole thread and maybe I already posted this... But as soon as I saw this, I thought there was a problem: " Comfort - Padding Layers Mattress Build-Out This mattress had FOUR INCHES of soft foam on top! (Look at the See what's inside this mattress" link) That alone makes this a useless mattress, imho. You can always add a topper later. The problem is that you can NOT reverse the negative effects of too-soft, non-supportive foam inside a mattress! Even the Englander I bought in "FIRM" - the firmest they had - had 3" or so of Peee-Ewww foam on top of the springs and so I had to immediately take it out and replace it with better foam! The problem with this mattress isn't that it's going to be too firm, the problem is, it's going to be too soft and/or non-supportive. IMHO. This message was modified Feb 12, 2010 by jimsocal
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fantasticalice wrote: REALLY? How it was moved......the dudes from Costco DROPPED my mattress and how they got it in my bedroom is another story! Then there's the post from the gal who says they moved the pick-up beds with the new beds. If some one has bed bugs so do you and she got em'. I am so glad I didn't get stuck with another bummer but I would of kept the $300 air bed from Costco and inside I would of put latex. Live and learn. Hoping so see a deal like that again. Alice Ewww.. Alice! Bed bugs! Shouldn't have read this right before bed last night... gave me creepy-crawlies. One more thing to worry about  .After reading all the knowledgeable replies, this one has been crossed off my list. Thank you everyone, Natalie BTW, I just looked at all the mattress surgeries. Amazing to see what's really on the inside! |