SleepEZ Dunlop topper / Upgrade to complete mattress
Jun 6, 2008 4:24 PM
Joined: May 22, 2008
Points: 171
OK, I mentioned in a few other threads that I had ordered a Dunlop topper from SleepEZ, with the plan to upgrade to their complete 3-layer mattress if I liked it. And I promised I would post when I got the topper, so here goes...

We ordered the Cal King topper split soft / medium; soft for my petite wife (who can sleep anywhere on anything), medium for "not quite as petite" (250 lb) me. We received the topper within a few days. I ordered Dunlop because Sean at SleepEZ said it would support me better than Talalay (because Dunlop has more rubber / less air). I had only tried Talalay, and expected there to be a big difference in the Dunlop, but honestly I couldn't tell a difference. I assume it sleeps a bit differently, but, to me, it looks, feels, and smells the same.

We put it on our (hated!) Tempurpedic a few nights ago. My wife likes her soft side fine, but she likes pretty much anything. To me, my medium side feels a little too firm (barely ok for back sleeping but too firm for side sleeping). I talked to Sean and he said the Tempurpedic combination of firm foam and unheated (because of the layer of latex on top) memory foam would likely be firmer than what he would suggest - maybe the same as 2 layers of extrafirm latex. Initially he had suggested I get a firm / extrafirm to go under my medium, but after talking he suggested I go with medium / firm to get a little softer feel. He didn't want me to go with a soft topper since he didn't think that would hold up well for me.

So I ordered the full mattress today. For those of you who don't know about the "upgrade" deal, here is how it works. You order the topper (and you get to try it out before you commit to a full mattress). Then you order the bed you want at the price of the next bed down. This ends up being cheaper than buying the mattress outright. For me that meant:

1) Order cal king topper for $395
2) Order cal king model 7000 mattress for $995 (they send 2 layers and the model 10000 mattress cover)
3) End up with 3-layer cal king mattress (model 10000) for about $1400 - as opposed to $1550 if you order the model 10000 straight away

So you get to try before you buy and you save money - win win! I will update again here when I get the mattress...

Steve

Re: SleepEZ Dunlop topper / Upgrade to complete mattress
Reply #15 Sep 28, 2008 2:24 AM
Joined: Aug 31, 2007
Points: 793
Steve, thanks for a great post and I am glad SleepEZ is trying to accommodate their buyers and learned that allowing customers to take their time in getting the right configuration will prevent returns. I am very pleased with the changes in SleepEZ and I am so pleased that you and your wife got configurations that worked.  Both SleepEZ and FloBeds seem to care about their customers. For me, my FloBeds latex combination is more comfortable than any conventional mattress I slept on.  But it did take a lot of patience and many latex core exchanges causing some frustration but worth the time to get a comfort level. I can see your time was well worth it also. the pillow top conventional spring mattresses always hurt my back but for those that love them, it is costly since they do not last long. I just could no longer sleep on a conventional mattress due to my allergies so I had to try something else and clients of mine suggested FloBeds.
Re: SleepEZ Dunlop topper / Upgrade to complete mattress
Reply #16 Feb 26, 2009 5:06 PM
Joined: May 22, 2008
Points: 171
Another update. Sean let me do a 2nd swap (at just cost of shipping) last week, 8 months after my initial purchase. Gotta hand it to SleepEz on that front...

Quick summary. I bought my bed in June '08, all dunlop, medium and firms, always felt way too firm for me. Swapped a firm dunlop layer for a medium talalay layer in Sept, and swapped for another talalay layer (soft this time) last week. I'd been in contact with Sean by phone once a month or so during that time, telling him my issues and trying new solutions (switching layers, adding layers, deleting layers, etc). He told me to take my time and that he would do everything he could to make me happy and I have to say I'm impressed with his service and commitment. Unfortunately I still don't love the mattress, I guess I'm just not a latex guy, it just feels a bit weird and pushy to me. But the new layers (soft Talalay over med Talalay over med Dunlop) at least feel about right in terms of softness. And I definitely like the talalay better than the dunlop, its softer and more forgiving or something. It seems to be sleepable for me, but I still wake up stiff. So I don't think I will be buying latex again. But I just wanted to post this to let people know if you have a SleepEZ bed and you're not satisfied at least try and call them and see if they can do anything for you...

Steve

This message was modified Feb 26, 2009 by st3v3k4hn
Re: SleepEZ Dunlop topper / Upgrade to complete mattress
Reply #17 Feb 26, 2009 10:42 PM
Location: Yosemite area
Joined: Sep 10, 2008
Points: 249
Hey, Steve;
I know what you mean about Latex...no matter what they do, it just doesn't support me like I need.  I do believe that Latex has its place in the bedding...perhaps if you got a spring mattress that had a layer of cotton batting and then a zippered pillowtop area...you could use some of the foam there?!
Kait
Re: SleepEZ Dunlop topper / Upgrade to complete mattress
Reply #18 Feb 27, 2009 12:01 AM
Joined: Feb 2, 2009
Points: 15
Kait wrote:
Hey, Steve;
I know what you mean about Latex...no matter what they do, it just doesn't support me like I need.  I do believe that Latex has its place in the bedding...perhaps if you got a spring mattress that had a layer of cotton batting and then a zippered pillowtop area...you could use some of the foam there?!
Kait

Kait, last week I visited Bloomingdale's website and was surprised to see even a few high-end companies (like Shifman) using latex in their $15,000+ coil spring mattresses.  Personally I think it's more marketing than anything else, and what irks me is the amount of misinformation and outright disinformation being spread by manufacturers.  Even so-called "natural" latex is 60% artificial, petrochemical foam, yet consumers are told it's pure, green and eco-friendly.  Just outrageous.

This message was modified Feb 27, 2009 by JimBC