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I need some help... I recently purchased a bed from Mattress Discounters ... One, it was a Simmons Beautyrest Black Gabrelia. I've notice a couple of strange things. 1) The bed does not have an oval "Simmons Beautryrest Black" logo on the side. In the showroom, it did.. but, the one delivered did not. 2) The label with the percentage of material was different from the one I saw in the 2 showrooms. One had 70% of xyz.. and the one on my bed is 59%. of xyz.... I've seen both variants when going to different stores. But, all stores have the logo (see above) 3) The label notes that its all new contents.. but, I've seen multiple beds.. and in the middle, I see "content sterilized". It was denoted as a new bed. Again, at the showroom, it was not the case. I saw another bed, and it had the same thing. Things are not adding up. Could someone shed some light? |
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You are absolutely right - that doesn't add up. Have you checked with the BBB to see if there are any complaints filed against the company? Or google searched any of it? It doesn't seem right that a label would be taken off or missing. Have you asked the guys at Mattress Discounters why it's missing? Or is it in their FAQs? Sometimes labels will be pulled off of other merchandise to prevent returns to another store, but I don't think that would be the case here. I also know that some return mattresses are "sterilized" before being sold again. I've seen information on several sites regarding this practice. I wonder if that's what the sticker means? This message was modified Mar 30, 2009 by quefret
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