Temurpedic mattresses return policy
May 17, 2010 6:39 PM
Joined: May 12, 2010
Points: 241
What is the return policy of tempurpedics?

Will I have to load the mattress/foundation into a truck and return it to the store or will the store send someone to take the return back?

and who would pay the return charges?

are there any restocking fees too?

thanks

This message was modified May 17, 2010 by roy1
Re: Temurpedic mattresses return policy
Reply #1 May 17, 2010 8:57 PM
Joined: Dec 17, 2009
Points: 850
this really varies from store to store.  pretty sure everyone would have to offer a trial period of some variety though. 
Re: Temurpedic mattresses return policy
Reply #2 May 18, 2010 8:11 PM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
We got ours at Brookstone. Not sure if they still sell them or if it's an individual store thing. Just ask around.

They delivered ours and came and got ours. Cost us around $100-$150 I think for the shipping BUT we also got a credit of $100 for trying it so it wasn't a bad deal... Ask around at various dealers to see what their deal is. They know some people will return them so it's no big deal.

Re: Temurpedic mattresses return policy
Reply #3 May 19, 2010 2:25 PM
Ouch
Location: San Jose, CA
Joined: Apr 4, 2010
Points: 143
Roy - You can also buy directly from Tempurpedic's website. They have a 90-day money-back satisfaction guarantee. There are coupon codes for free shipping and free pillows, I believe. But, you will have to search for those. I'm not sure about sales tax for your location.

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