Mattress Forum

There are lots of policies not mentioned on the web site.  Like what happens after 60 days?  And can you swap layers if you are not happy with firmness? I would be more likely to take a chance if the store were local and returning the mattress would not cost a huge amount of money.  But $1000 is a lot of money and I would like to feel like I had seen enough reviews to know I was not making a mistake.

From reading this forum, I would not hesitate to purchase from Sleepez, Flobeds, Savvy Rest.  I have seen enough people talk about experience with these companies.  Other companies have been mentioned, but as they would all be mail order for me, I don't see sufficient savings to justify risk.  I haven't considered DIY, but there seem to be several places where you can buy foam and covers.  I've looked at the web sites for some of those vendors and they seem to be reasonable and state their policies up front.  Perhaps I am different than most people, but I am nervous about web sites that lack basic information.  I want to know what I am buying.

Every mattress I have tried out felt great, even the spring mattresses.  What you really want to know is what all of these mattresses will feel like 5, 10, 15 years down the road.  And you can't be assured that the model made 10 years ago is the same as the one made today.  Most of the reivews here are for new or relatively new mattresses.

Well I made that comment assuming TheLTFM was fine with the 60 day policy. I don't believe there are any layers to swap in that bed setup. Although TheLTFM  hasn't stated a budget, by the looks of the options he has given, his budget may be tight. I agree with you in regards to the three well known and tested sites you listed............... But if you don't have the money they're asking then you can only go the alternative route. A king at those three sites would cost me $2500; I just don't have that kind of a budget for a bed.

Perhaps dunadan can tell us why he didn't return the mattress or exchange a layer?

"While hauling the mattress upstairs I inadvertedly punctured a small hole in the bottom of the mattress, so I wasn't going to try and send it back at that point"

That's what I am thinking as well, pending the answers I get to my questions.  With the statements on their website coupled with credit card protections, they would not survive a chargeback if they didn't honor the 60 day trial period as stated.

Sleepswithcats does bring up a good point about the warranty beyond the 60 days and I plan to ask them about that.  However, I don't put much stock in long-term warranties as companies tend to always look for an out.   

Having to lay on it properly scares me a little bit as I've never thought about a proper way to lay on a bed.  Is the feel that noticable that there is a wrong way to lay on this bed?  Are you a stomach, side, or back sleeper?
 

I agree. 5-10yrs down the road, I think any company will be reluctant to refund or exchange a purchase in that price range. I've just checked the tracking on my order and its in my city out for delivery. I will take pictures and post them. It looks like I won't be able to insert them into the post unless I host them somewhere and use the url

I'm a side and back sleeper. With the zones you would want to lay on it in a way that your body (head, shoulders, back, small of your back, rump, legs etc.) are seated in the proper zones. It's not really that much of a problem. If you sleep with your head a few inches from the headboard, most people will be okay. From what I understand the vast majority of adults pretty much have the same torso length, it's the leg length that differentiates our heights. I found myself in the beginning inching my way one way or the other to get the best fit, but it's no big thing. I can see some people preferring it and others not wanting to be bothered or just not liking it, so take it into account before you buy this mattress. Even with free shipping on returns, it's gonna be a hassle to rebox this beast back up and send it back. 

JW

On the 6" core, they build these with either 38 or 32 ILD natural Dunlop.

The next 2" is customized to the purchaser based on their prefernces and can be Talalay or Dunlop.  The Talalay is Talatech from LI (their blended Talalay product) and can be chosen in 19, 24 or 28 ILD's.  If you go with a 28 ILD that could also be chosen as Dunlop.  He basically admitted that the 7 zone sleep system is more marketing than anything.  There is a 7 zone topper out there made from Dunlop by Latexco (http://store.mattresses.net/3-inch-latex-mattress-topper.html ), so I'm thinking if you go with Dunlop you might get this type layer.  I did not confirm that with him.  I'm guessing if you go with Talalay for this layer, you won't get the 7 zone system.  I'm wondering if dunadan has this layer in Dunlop and that is why he found the mattress too firm.   dunadan, do you happen to know the ILD's of your layers and the type of latex used?

The next 2" is listed as quilted natural wool and natural latex.  He said that they are not using wool in there except in the more expensive green options which they aren't really making anymore.  He said the quilting has a "little" latex, some fire retardant batting, and the bamboo fabric top.  He said this layer finishes 1.5" - 2".  I am somewhat disappointed by their not using wool in this layer. 

For me, he recommended that I not go with the 12" pillowtop model since I am a stomach sleeper and back pain sufferer.  I appreciate the restraint from upselling.  He recommended the 38 ILD Dunlop core + a 24 ILD Talalay topper for my setup.

He confirmed that their 60 day return period does cover shipping both ways.  However, there is no warranty whatsoever after the 60 days.  He said with this being an all latex mattress, there wasn't a need for a warranty because of the durability and at this price point they just weren't going to provide that.  This is not a deal killer for me as I posted above.

He mentioned that they experimented with doing a removable core/topper mattress setup similar to others, but didn't like how that went.  He also mentioned that to him, latex pieces that are glued together feel slightly different to loose stacked pieces.  Any of you guys experience anything like this?

He confirmed that they are the sister company of R&S Mattresses, the Phoenix local reailer with multiple stores.  I have some comfort in that to have as many locations as they have, they must be doing a fair volume and they have maintained an A+ BBB rating.

All in all, this is still an option for me, but I'm not sure the bang for the buck is as impressive as I first thought.  6" of Dunlop + 2" of blended Talalay are not exactly high end components.  And the quilted layer is not as impressive as I first thought.

Any reactions from the group on this info? 

http://www.whatsthebest-mattress.com/forum/foambymail-diy-mattress-pieces-arrived-today/19139-0-1.html