Damage or Normal Latex Imperfections?
Mar 16, 2010 9:24 PM
Joined: Feb 5, 2010
Points: 62
I discovered two tears in a latex topper I received. Would you consider this damage, or normal imperfections inherent to latex?

Re: Damage or Normal Latex Imperfections?
Reply #21 Mar 26, 2010 7:50 PM
Joined: Feb 5, 2010
Points: 62
KimberlyH I agree that it's a stingy offer, but at this point I just want to move on and enjoy my bed! As eagle2 points out, latex is fragile. I know I didn't tear my latex but maybe they think I did, and there's no way for me to prove this is the state the latex was in when I unpacked it.

eagle2 great point about folding the latex in thirds, I read about doing that here and it made setting up my bed so much easier. Another hint in handling latex - have a friend to help if you need to move it around because it's so clingy. Standing on opposite sides of the bed, each one of you should extend your arms and slip them under the latex to gently lift and reposition.

I'm soooo glad I found this forum. You folks are not only knowledgable and helpful but friendly, smiley and I can't tell you how thrilled I am with my new latex bed! Thanks to all of you!

Re: Damage or Normal Latex Imperfections?
Reply #22 Mar 27, 2010 7:10 PM
Joined: May 3, 2008
Points: 827
narnia wrote:

KimberlyH I agree that it's a stingy offer, but at this point I just want to move on and enjoy my bed! As eagle2 points out, latex is fragile. I know I didn't tear my latex but maybe they think I did, and there's no way for me to prove this is the state the latex was in when I unpacked it.

eagle2 great point about folding the latex in thirds, I read about doing that here and it made setting up my bed so much easier. Another hint in handling latex - have a friend to help if you need to move it around because it's so clingy. Standing on opposite sides of the bed, each one of you should extend your arms and slip them under the latex to gently lift and reposition.

I'm soooo glad I found this forum. You folks are not only knowledgable and helpful but friendly, smiley and I can't tell you how thrilled I am with my new latex bed! Thanks to all of you!

Something is better than nothing for a refund wink

More importantly how are you sleeping?  Your shoulders are doing good I hope?

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