First Week with Sleep EZ 10000
Jan 15, 2011 8:19 AM
Joined: Jan 15, 2011
Points: 13
After much research (and reading posts in this forum!) we decided to replace our old "S" mattress with a latex model. I liked the product sold at Sleep EZ and Shawn was very helpful. We ordered the 10000 model (Queen size) with both sides configured Firm/Medium/Soft per Shawns recommendations. My wife is a side/back sleeper and is 120 lbs. I am primarily a front sleeper and weigh in at 150 lbs. I was initially concerned that a soft top layer would cause back issues for me but Shawn suggested that since I was relatively light weight the soft should be OK. I decided to go with his recommendations. We set up the bed on Tuesday and after 2 nights my wife and I were both pretty satisfied although I had a sense that it was a bot too soft for me.

This morning I woke with intense lower back pain confirming my suspicion that I need more support. My wife continues to be happy with her side. So, I need to switch things up but not exactly sure how to proceed. Should I go with XFirm/Firm/Medium, Firm, Meduim, Medium? Something else? Anything I can try with what I have to get me through the next few nights? I plan to talk to Shawn to get his suggestions but since he already missed once I thought it would be good to get some other opinions. Thanks in advance for reading and any suggestions.

Re: First Week with Sleep EZ 10000
Reply #18 Jan 27, 2011 5:47 PM
Joined: Jan 15, 2011
Points: 13
roy1 wrote:



how are you returning the layers?

how do you pack them and in what kind of box if any? are they not hard to fold and pack?

how much is it costing you to "exchange" them?

are you then getting "brand new layers" in exchange?

Thanks.


Roy1, I am returning the 2 layers in the box that contained the replacement layers. The box is quite heavy duty and should survive the return trip from Boston to Phoenix without a problem. I packed them in the same plastic that the replacement layers were in and used my vacuum cleaner to suck out the air and swquish it down a bit. They fit easily into the box so no problem there. As I understand it, there is no fee for the first exchange although I am responsible for the return shipping freight. The replacement layers are new. Not sure what happens to the returned layers. I suspect that they are recycled in some fashion bacause this stuff is pretty dear. If I require any additional replacement layers in the remaining 60 days I believe I must pay shipping both ways but otherwise, there is no cost to me.

Re: First Week with Sleep EZ 10000
Reply #19 Feb 11, 2011 9:47 AM
Joined: Jan 15, 2011
Points: 13
I wanted to post an update on our saga so far in case anyone finds our experience useful or informative. I am anticipating the arrival of our second round of swapped layers from Sleep EZ today. I have been sleeping on the spare bed now for close to 4 of the past 6 weeks since we received our new mattress as I have not been able to find a combination of layers that does not cause my back to complain loudly. About 2 weeks ago I called Shawn at Sleep EZ and requested that he send out 2 more XF layers for my side as I have decided that nothing I have tried so far has provided the support that I need. I want to try XF/XF/XF and XF/XF/F (bottom to top). They happened to be out of stock on this item so it has taken longer than expected to receive the new layers. They should be here this evening.

Curiously, my wife, who as you may recall had been pleased with her second round set up of F/F/M decided to use this opportunity to try out some of my layers, She put my XF on the bottom and then layered 2 F on top so she now has XF/F/F (bottom to top). After 4 days with this set up she prefers it and will likely need to call Shawn yet again to swap one of her M layers for an XF (as I will need to steal it back from her tonight!).

So far my take away from this experience is that we started out with a mattress that was much too soft for both of us (F/M/S). I went with Shawn's recommendation (against my gut feel) and have spent much time fussing with these layers ovedr the past 6 weeks. Of course, it would have been better had we been able to try out various combinations locally before buying but I suspect that even this would not have been sufficient. I seem to require 3 nights on a new set up to know if it is going to work on not. My wife spent over 2 weeks before deciding her mattress was too soft.

I have found this forum to be useful and I hope that my experience will prove valuable to someone embarking on a new latex mattress. It is clear to me after reading many threads here that everyone has a very particular need when it comes to finding a suitable mattress. I still do no not know if we will find the right combination of layers for me but with each new change I feel we are getting closer. I will post another follow-up after I have tried the new XF layers. I am hoping that this will do the trick.

This message was modified Feb 12, 2011 by metamora
Re: First Week with Sleep EZ 10000
Reply #20 Feb 17, 2011 2:06 PM
Joined: Jan 15, 2011
Points: 13
I wanted to post a follow-up since our last (but not final) layer swap from SleepEZ. It has been a long 6 weeks since we received our mattress, however, I think we are nearing the point where we have both have found what works for us. I have been sleeping on XF/XF/XF for 6 nights now and find it to be very comfortable. My back pain is nearly gone, I sleep throught the night without waking up and feel well rested in the morning. I find that It is not too firm for me and not what I would call "rock hard" as described by some. It provides the support I need as a stomach speeper while not being too hard as a comfort layer. I actually called Shawn to ask if he had anything firmer that I could use as a base layer but he said I have the firmest available Talalay. I have a few more weeks to decide if I want to keep this set up but I think this will do the trick. I cannot imagine going to anything any softer than what I have. It does seem warmer than my old "S" brand mattress but with the winter we have been having here in New England I find little reason to complain. Perhaps in the summer it will bother me more.

My wife has also been slowly migrating to a firmer bed. As you may recall, we both started out with Shawn's recommendation of F/M/S. I ended up with XF/XF/XF. Now my wife has F/F/M. She has tried out my XF as a base layer and now will be returning her M for an XF since she was happiest with XF/F/F (she is a side/back sleeper).

So there you have it. It took us the better part of 6 weeks. My wife complained a bit about all the work swapping and shifting layers and packaging them up for shipping. When all is said and done, we will have ordered a total of 6 layers and returned 5 of them for firmer layers. SleepEZ was a pleasure to deal with and I feel that they have a quality product. I would recommend them to anyone looking to buy a latex mattress.

This message was modified Feb 17, 2011 by metamora
Re: First Week with Sleep EZ 10000
Reply #21 Feb 17, 2011 2:33 PM
Joined: May 12, 2010
Points: 241
metamora wrote:

I wanted to post a follow-up since our last (but not final) layer swap from SpeepEZ. It has been a long 6 weeks since we received our mattress, however, I think we are nearing the point where we have both have found what works for us. I have been sleeping on XF/XF/XF for 6 nights now and find it to be very comfortable. My back pain is nearly gone, I sleep throught the night without waking up and feel well rested in the morning. I find that It is not too firm for me and not what I would call "rock hard" as described by some. It provides the support I need as a stomach speeper while not being too hard as a comfort layer. I actually called Shawn to ask if he had anything firmer that I could use as a base layer but he said I have the firmest available Talalay. I have a few more weeks to decide if I want to keep this set up but I think this will do the trick. I cannot imagine going to anything any softer than what I have. It does seem warmer than my old "S" brand mattress but with the winter we have been having here in New England I find little reason to complain. Perhaps in the summer it will bother me more.

 

My wife has also been slowly migrating to a firmer bed. As you may recall, we both started out with Shawn's recommendation of F/M/S. I ended up with XF/XF/XF. Now my wife has F/F/M. She has tried out my XF as a base layer and now will be returning her M for an XF since she was happiest with XF/F/F (she is a side/back sleeper).

So there you have it. It took us the better part of 6 weeks. My wife complained a bit about all the work swapping and shifting layers and packaging them up for shipping. When all is said and done, we will have ordered a total of 6 layers and returned 5 of them for firmer layers. SleepEZ was a pleasure to deal with and I feel that they have a quality product. I would recommend them to anyone looking to buy a latex mattress.



what latex is it? dunlop or talalay? Why no one mentions what latex they bought is puzzling.

Re: First Week with Sleep EZ 10000
Reply #22 Feb 17, 2011 3:37 PM
Joined: Jan 15, 2011
Points: 13
Roy, sorry for the omission. I have all talalay layers. I believe SleepEZ offers dunlop but it seems to me that most people go with talalay. Shawn recommended this to me as well. I have been pleased with it. At the XF level with an ILD of 44 Shawn tells me that there is little difference between the two. Since I have never seen dunlop I cannot comment on this. 
Re: First Week with Sleep EZ 10000
Reply #23 Apr 3, 2011 11:29 PM
Joined: Apr 3, 2011
Points: 1
Found this thread and I wanted to share our results with a sleepez 8500. We have had it for a few weeks and went with XF,F,S and F,M,S as our original configurations and have had similar issues as described above (ie have severe back pain after 5 days on med/firm). Planning on swaping out a couple of the layers to get much firmer. I tried out a XF,F,F and this was the best combination for me so far. We have taken the soft layers off the bed and been sleeping on just the two layers to test things out. I just sent the email and plan to call tomorrow to get the swap going... Hoping we can get this right this time and it doesnt take as many as described above. We love the idea of the latex bed but have to get the firmness right. :)

 

I will keep you informed.

 

Scott

Re: First Week with Sleep EZ 10000
Reply #24 Apr 4, 2011 12:40 AM
Joined: Aug 31, 2007
Points: 793
Good luck Scott.  I know I could not sleep with any of my latex layers softer than an ILD of 35.  All my latex cores range from 35 to 47 (forgot the exact ILD now but one of my 44 ILD latex cores was firmer than a 44 on average). I have the Super Firm "44" ILD latex cores on the bottom of my bed and the XFirm (I have FloBed Talalay Latex cores so the Firm of SleepEZ may be similar) latex cores (2 on each side) over the firmest core at the bottom. I then have a 1" very soft Talay latex topper that makes the better perfect for me.

I think we all want soft but then we see soft hurts our back and soon we go firmer.  I know I needed the topper because a softer latex core hurt my back and a firmer one without the topper, caused pressure points just like a conventional mattress did. I now sleep very comfortable.

Please let us know what configuration you and your wife end up with.

Re: First Week with Sleep EZ 10000 - 6 Month Report
Reply #25 Jul 14, 2011 12:19 PM
Joined: Jan 15, 2011
Points: 13
OK, so it has been over 6 months now since our big switch to latex. I found this forum very useful when selecting a new mattress but found that many people never followed up so there are many unresolved threads floating around. Here is my 6 month report...

We both absolutely love our new latex mattress from SleepEZ. It was difficult getting the firmness right but overall I am extremely pleased with the results and would not consider going back to innerspring designs. If I could offer any small bit of advice from our experience it would be to go firmer than you think you want and then soften it up with a topper. In the end, the only way I could get my mattress firm enough was to add a bed board between the bottom and the next layer up - effectively changing my side to a 6" mattress plus the topper. The only other thing that changed since my last post in February is that we added a 1" medium talalay topper from foam by mail. It added just a touch of softness to my XF/XF/XF and my wife liked the results also. I cannot emphasize this point enough for stomach sleepers. Get it FIRM. As FIRM as you can stand it and you will not regret it. 

Re: First Week with Sleep EZ 10000
Reply #26 Jul 15, 2011 7:35 PM
Joined: Aug 31, 2007
Points: 793
Metamora, I have been saying all along to go as firm as you can and then put a soft topper over it. I am glad my soft topper from Brylane Homes fits inside my zippered cover from FloBeds since that is where their 2" convoluted topper would go that was too soft for me due to not being quite 5 feet but it seems you also like only a 1" topper. So glad you got your bed at your preferred comfort level.  I wish I started out firmer also since I always liked firm beds.  I could never go back to a conventional mattress.

 

Re: First Week with Sleep EZ 10000
Reply #27 Jul 15, 2011 10:30 PM
Joined: Jun 2, 2011
Points: 481
Not to be a jerk, but you wouldn't catch me ordering a mattress over the phone.  If I can't lay on it, I don't buy it.  But, to each his own.  Some have a higher tolerance level for home shipping and returns.