I am just plain lazy today ;-D - I need some info from latex buyers/users
Jan 10, 2010 4:14 PM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
I know I could do a search. I know I've done so before. Right now I am just soooo not in the mood to go back and look for and read latex info.

I want to buy 1" or 2" of Dunlop latex (because I've slept on Talalay and never Dunlop; want to try the Dunlop). Can someone remind me who has it cheapest? I know I investigated this 4-5 months ago but I have completely forgotten.

I took all memory foam out of my mattress last night and slept better than I have in weeks. Still woke up with a sore back, but much better. The only other time I tried it without the memory foam was when I used 2 x 1" of my soft latex and I think that was too much soft foam for me. Now I'm back to 1" of soft latex without the memory foam and it's better, but I do guess that my HR foam has crapped out, so time to replace it with latex.

What ILD do you recommend for my bottom layer(s) over my springs? When my bed was working for me, I only had 1" of HR foam over the springs so I am guessing that should do it with the latex as well. I think the ILD I used was about 32, so with Dunlop I might want to go with 28? or would that be too soft? (as I recall, Dunlop is naturally firmer than Talalay so you use a lower ILD, no?) Also, I'm not sure - maybe I can find this in my receipt somewhere - the HR foam might have been as high as 36ILD. I had 3 ILD's one firm, one medium and one very firm, and I used the medium sometimes and the firm sometimes, but don't recall the exact ILD's.
This message was modified Jan 10, 2010 by jimsocal
Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
Reply #39 Jan 15, 2010 6:25 PM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
Okay, so I'm narrowing down my decision of who to buy from and what to buy.
I definitely plan to buy 1" of around 32 ILD natural latex, but not decided yet whether to go with Dunlop or Talalay, or both.
I called sleeplikeabear and found out that their latex is blended and they can't / won't tell me exactly what the blend is but the woman told me it is "about 30-40% natural" which is close enough for me to know I don't want it based on Budgy's recent comments that natural may last longer, etc.

Also, I they charge tax to California so there's no savings there. Their shipping is free but their price is higher than sleepez so it is not really much cheaper when you factor in the tax.

So I'm trying to call SleepEZ to place my order. I do have reservations about them as a company and about their latex based on the post I included above about the complaint. Yes they took care of it, but it took them a while and for awhile they were saying there was "nothing they could do" according to the customer's reviews. Also, they do not answer their phone most of the time based on my now having called them about 4 various times on different days. They do say they'll get back to you, but... I asked the other day about giving me a price break on the shipping since I felt $49 shipping is too much to charge on a 1" topper. The guy said he'd get back to me and never did.

I assume that means they'll not give me a break on the shipping so that makes me inclined to order 2 instead of one to make it more worthwhile. I hate to "reward" them for charging so much for shipping, though. I also hate to buy from a company that does not regularly answer their phone. However, the bottom line is that they seem to have what I want at a fair price, all considered, so I'll take a chance on them. I'm hoping they don't charge tax since they're in AZ and I'm in CA.
Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
Reply #40 Jan 15, 2010 6:42 PM
Joined: Oct 15, 2009
Points: 966
Yes, I think I calculated on an earlier post that sleepez would be slightly cheaper (with tax included), even with their high shipping charge.  I think they charge alot for the shipping to cover handling and some profit as well, instead of builiding it into the price.   I guess that will tend to discourage smaller orders like yours that perhaps they are not too excited about.  

I think you are right to go for the denser 100% natural for a bit more support.  It would be great if you could try both the dunlop and talalay to give some feedback to the rest of us (nothing like free information...).   I think they have a 30 day return policy on the toppers?

It's too bad that their service doesn't sound so great.  Keep us posted...

Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
Reply #41 Jan 15, 2010 7:27 PM
Joined: Dec 29, 2009
Points: 57
Don't want to put a damper on things...but if you click on the BBB link on their website...it says the following:

This business's BBBOnLine participation has lapsed for one of the following reasons:

  • Non-payment of the annual BBBOnLine license fee or BBB Accreditation dues;
  • Failure by the business to maintain its BBB Accreditation, or abide by the program standards or dispute resolution requirements of the BBBOnLine program

    For a current business Reliability Report, visit www.bbb.org. For other questions or concerns, please contact BBBOnLine at infringement@council.bbb.org

  • We were ready to buy quickly yet, they never called us back either, which is what convinced us to go with FloBeds....their rating was very high and up to date.  No regrets there.  Haven't seen customer service like that in years, if ever!  Just something to keep in mind.

  • Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
    Reply #42 Jan 15, 2010 8:38 PM
    Location: L.A. area
    Joined: Jan 18, 2008
    Points: 1161
    Yeah, TJ12, that doesn't surprise me, considering that of all the years of this forum running, there are very few resounding endorsements of their company. I checked the Reviews section and could really not find any endorsements in the past couple of years. Seems to me that there may have been a few posts here on the forum (as opposed to the Review section) about someone liking their bed or topper from them, but certainly they do not have great reviews.

    Too bad Sleeplikeabear only sells blended latex, and really too bad that Flobeds doesn't sell 1"=2" layers.

    That said, at least SleepEZ has been around for a long time, that says something.

    So I'll risk "taking one for the team" and order from them (IF they ever answer their phone or call me back), and believe me, if they give me any problems, they'll get another bad review and neg posts. But hopefully the opposite will be true and I can give a resounding endorsement to their latex and their service! And yes, my plan is to eventually buy one natural Dunlop and one natural Talalay, BUT I'd rather do one now and one later if they will give me a fair break on the shipping. If not, then I may have to order both now.
    Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
    Reply #43 Jan 15, 2010 8:43 PM
    Joined: Aug 17, 2009
    Points: 542
    I just checked the BBB rating for Sleep EZ it is rated A+ here is the link

    http://www.bbb.org/central-northern-western-arizona/business-reviews/mattresses/sleep-e-z-in-tempe-az-10001797/

    Maybe I am not reading your post correctly, or missing the point. I am not a supporter of SleepEZ as I have never purchased anything from them. But we do need to be careful about our posts when we say something negative about a companies BBB rating. We might cost them business unnecessarily. And having been in business for myself I know how that can hurt.
    Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
    Reply #44 Jan 15, 2010 9:10 PM
    Location: L.A. area
    Joined: Jan 18, 2008
    Points: 1161
    eagle2 wrote:
    I just checked the BBB rating for Sleep EZ it is rated A+ here is the link

    http://www.bbb.org/central-northern-western-arizona/business-reviews/mattresses/sleep-e-z-in-tempe-az-10001797/

    Maybe I am not reading your post correctly, or missing the point. I am not a supporter of SleepEZ as I have never purchased anything from them. But we do need to be careful about our posts when we say something negative about a companies BBB rating. We might cost them business unnecessarily. And having been in business for myself I know how that can hurt.

    Good to know, Eagle2. I see that the other post was about their ONLINE participation. Not sure what that means but I suppose it only means they didn't want to pay the extra money to participate online?

    I also did find the thread from Shakman (?) who said he ordered a SleepEZ bed and then returned it with no questions asked, so that's good to know.

    But nevertheless, it is a fact that they do not answer their phone. I have called them about 7 times on 3 different days,  now and only gotten through once, that was the first time when I got through and the guy said he'd let me know about the shipping and then never called me back. The other person in the thread about the BBB was also saying they did not return his calls, so okay, they aren't very good at answering phones and returning calls, that seems to be their m.o..

    It's rather annoying to be ready to place an order and not be able to get through to them. I'll try again tomorrow and see if they return my call if I leave a message. Today I didn't leave a message because I knew I wasn't going to be home. Unfortunately they are by far the best price on layers of all-Natural Dunlop and may be the ONLY place that sells 1" layers of all natural Talalay. In fact, if I could find another, at a similar price, I'd probably buy from them, at this point.
    Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
    Reply #45 Jan 15, 2010 9:55 PM
    Joined: Dec 29, 2009
    Points: 57
    eagle2...I agree with you.  And I did think carefully about it.  But JimSoCal was correct, it was the online piece. I simply clicked on the link on their site and copied exactly what came up.  That BBB piece was there in late December and there again today when I double checked.  It is not there now so apparently, maybe their dues did lapse and they weren't aware but became aware of it because of the post and fixed it.  (So, actually, I may have helped them! :) )  Or something to that effect...I don't know how the BBB displays its ratings on websites.  But in light of the lack of phone response and negative feedback from others, I thought it was something that should be shared and/or considered since JimSoCal is really desperate to get some good help here.  Sounds like he has been suffering quite a while.  Either way, it concerned me enough when I didn't get a call back and was ready to spend almost 3k on a bed which is a big deal in itself but more so because it is harder doing business on the internet.  I'm sure they make a good product and have so for years but business practices do change and sales shouldn't be taken for granted so I was just trying to give a heads up to everyone, as from reading these posts, a latex investment is a lot harder for some than others, especially these days.

    Good luck Jim!

    Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
    Reply #46 Jan 15, 2010 10:04 PM
    Joined: Aug 17, 2009
    Points: 542
    Jim: I called SleepEZ several different times during my research phase into latex mattresses. They usualy answered the phone and I got a pretty decent response from them. As I remember I always talk to Sean.

    Of course I never left a call and asked him to call me back. If they were busy, which several times they were, I just hung up and called back later. So I really cannot comment on their callback proficiency.

    But I can say this however. While I am not trying to put down Sleep EZ in any way, as I know they have many satisfied customers on this board, I did feel more comfortable talking to Savvy Rest and FloBeds. I only had one call to Habitat, they were good to talk to. I never called Foam Sweet Foam.
    Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
    Reply #47 Jan 15, 2010 10:24 PM
    Joined: Dec 17, 2009
    Points: 850
    BBB "Membership" is pretty expensive for essentially no benefit to small business.  So long as a company doesn't have a poor record with them, I wouldn't read into it too much. Customer reviews however in general I think hold a lot more value. 
    Re: I am just plain lazy today ;-D - I need some info from latex buyers/users
    Reply #48 Jan 16, 2010 12:18 AM
    Joined: Oct 15, 2009
    Points: 966
    Jim, Rockymountain mattress also has 1" 100% natural Talalay and dunlop toppers (also 2,3,4").  32 and 24 ILD in Talalay, 26 and 17 in dunlop.  Not clear who makes it.  Says free shipping for limited time.   That is another option for you if you want to pass on sleepez.

    http://www.rockymountainmattress.com/talalaylatextoppermediumfirm-p-87.html

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