Mattress Forum

So I call the Latexco on East Coast. The guy who answers is pretty rude in addition to being vague. He tells me Latexco does not make DUNLOP latex. I ask him if they sell latex to "innomax" the company that manufactures the Sams Club Latex Mattress. He tells me the name does not ring  a bell. All this time this guy is trying not to look up anything or do any work to answer my questions.  Very disappointed.

Now this got me more frustrated and confused so I call the West Coast office of latexco. The sale sguy tells me that latexco does make dunlop latex but again I come up empty if they sell this Dunlop latex to the company that makes this Sams Club latex mattress. He constantly tells me that I should ask the question to the company that makes this sams club latex mattress.  Disappointed.

It is clear that Latexco has a very poor customer service.  One guy is telling that latexco does not make any DUNLOP latex other i stelling latexco does make DUNLOP latex.

What kind of people work in company and do not know if a major product is being made by their company. (If the President of the company I work for was the owner of the company he would fire these kind of people immediately, but he would not hire them in the first place either)