Mattress Forum

I was  informed  that it had a turn around mattress with a topper,

So long as the mattress was turned every two weeks then there was never a need to turn the mattress fully over,

I have complied with these instructions for over two years. then decided to decorate the bedroom,

I took the mattress off the base, to find the bottom was rotting and mouldy, the base material was the same,

I contacted the shop where i bought the bed and the manager was very helpful he even gave me the invoice number,

He advised me to contact the company which i did,  the customer service advisor asked me if i could send some photos

of the mattress and base. i sent them an email with the photos attached,

The reviews i have read about this company  are not very encouraging, but i am determined to do what ever it takes to get  another bed or money refunded .