Mattress Forum

YES!!!!

Money (and convenience) is the main reason to buy from a retailer. The price is the same on the purchase, but most retailers will offer some other free services that Tempurpedic will charge you for should you need them. Here are my reasons to buy from a retailer:

• You can try them all out in one location over any period of time you need
• Delivery is usually free from the retailer and only ocassionally free from Tempurpedic
• Delivery is almost always sooner through a retailer, depending on what part of the country you are in)
• Most retailers offer an exchange/return of some sort... you will need to read the fine print as some do have hidden fees. but Tempurpedic will always charge you a re-stocking fee and many times a reutrn shipping fee... if your retailer does not charge for either you could save up to $600 depending on the size and model you purchased
• If you decide it does not work for you, most retailers will allow the exchange to be done on ANY other mattress in their store regardless of brand... Tempurpedic only has one brand
• Many retailers will also offer the same "special offer" that Tempurpedic offers online, just check them out before you buy and ask when you get into your store

I like customer service and less money expense... having said that, here is what you would like to see from your retailer if at all possible:

1. 60 - 100 days for a comfort return OR exchange
2. Free Delivery
3. Free Removal (or no more than $10/piece)
4. No restocking fee
5. No re-delivery fee
6. 100% Money back if you do not like the bed and cannot find a suitable replacement
7. Delivery should be less than 14 days as Tempurpedic usually delivers to retailers once a week and can take up to 4-6 weeks through their website... again this is based on what part of the country you are in.
8. Some special offer... extended financing, $100 off per foundation, $200 accessories credit... they usually offer one of these throughout different times of the year!

Sleep Well!