Mattress Forum

And is there anyway on this forum to be notified when someone replies to a post you have started or are following?

UPDATE... I called their support, and they admitted they have had reports of squeaky frames.  Said they've used same frame for years, and hadn't had problems, think it is potentially one bad batch.  Asked me if I wanted exchange, and I declined. They said they can initiate a partial return, and scheduled a pickup, which they did TODAY.  I decided not to take chances, and bought the tempurpedic full price frame ($500).  Hopefully only $100 over the credit I will get.

Separately... I'm currently using 1" memory foam + the cuddlebed topper, and pretty happy with this setup.  haven't had back pain in many weeks now.  Also trying the tempur neck pillow, which is interesting to get used to, but does feel like it holds my head at correct angle.
 

Did anyone that thought it was too firm find a resolution? Is a 1" memory foam topper really going to do the trick?

First, about the delivery. I found the delivery company to be professional and friendly. They called to schedule the delivery, called again when they were on their way and arrived on time (a little early even). They assembled the foundations on my front lawn and seemed to know what they were doing; they were quick and efficient. They set up the beds in the order I requested and exactly as I instructed. I have absolutely no complaints.

Second, the foundations. They are made of metal tubing, with plastic top panels to support the mattress and then all covered with a cloth cover. They seem very sturdy and since these two beds are for my kids, I have no doubt they will be more than adequate. The cover has tan sueded material around the edges to match the lower part of the mattress cover and together they look nicely matched.

Third, the mattresses. I can't imagine how anyone would describe them as too hard or firm. They are too soft for my husband and I (we are larger people), but should be fine for our kids. I do find them comfortable for brief lounging and snuggling with the kids, but just about bottom out at the edge when sitting to get in or out of the bed (for reference, I am 5'-7" and 240 lbs). I haven't slept in one all night yet, but my husband did and said it was too soft, but still better than our awfull inner-spring that we are about to replace. He had some minor back pain upon moving around the next morning. The cover is nice thought nothing spectacular. The upper portion is white cotton material, the lower is tan sueded material. I haven't opened them up, so can't comment on the interior. They were delivered already inside the mattress cover and rolled up in a plastic casing. The delivery men cut open the casing right on top of the foundation. They said it would take about 2 hours for it to fully decompress, but I didn't notice much of a difference 2 hours later. The mattresses definitely have a latex smell. I've heard others describe it as sweet or cookie dough-ish, but I didn't not find it that pleasant. It also wasn't a foul odor, just noticeable. Once they had been sitting a while and had the Luna mattress pads and sheets on them it was only detectable by putting your nose right into the mattress. I found they smell almost exactly like the JC Penney latex pillows I recently purchased, so I don't think their smell was unusual or indicitive of a quality issue.

Overall, I think was a good buy (for smaller people, or those who like soft beds). These are our first latex mattresses and I love the substance and weight of them. So much nicer than the bouncy-ness of an inner-spring mattress.

I disagree. The metal foundation is a bad joke. It is poorly thought of and is not supporting the mattress lying on it. They should not be selling this metal foundation at all.