OK I'm in trouble now
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OK. So I called Custom Comfort and told them I wasn't happy with their customer service. They told me the core was going to be 32, what they delivered was 28, and since I am heavy, I was sinking right into it. They told me they would come out next Thursday to pick it up and adjust it. So after a conversation with the manager, I ended up asking them to come pick it up and refund my money. They agreed to do this after some arguing. Then I told my husband that they are coming out to pick up the mattress today and he's got steam coming out of his ears! He says it's something we should have discussed (true) and now he's going to have to sleep on the couch until something new arrives (also true) . . . Sooooo, I talked to Flobeds and they are recommending xfirm over xfirm over firm for me, and my husband just wants me to order the same firmness for him (he really can sleep on any old thing). I haven't placed the order yet, but I guess I'll be doing it this afternoon. They are recommending the V-Posture one with the zones . . . . I'm inclined to just order the Deluxe and try to keep it as simple as I can. Eagle, is yours a deluxe or the posture model? One thing I did find out, the "sale" is for ordering a blended Talalay latex instead of all natural. If you want the sale price on the website, you're ordering blended. However, he also said that a sale on the natural is coming up. Another thing the guy (Dave?) told me is that the statement on the LI website that blended is more durable than 100% natural was put there before they started selling all natural. He seemed to think there is no difference feel-wise between the two, and didn't have much to say about one kind being more durable than the other. |
Re: OK I'm in trouble now
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Batman wrote: This question is not as easy as it seems because you cannot generalize about latex that is mixed with synthetics unless you know about the synthetics. There are too many variables in products that can be used that are called synthetics. For example, if a manufacturer was adding sand to a latex blend to increase density they would also call sand a synthetic. That is why most people prefer to stick with 100% natural latex. At least then you will know what you are getting. Batman: I tend to agree with you. Even though the company is someone like Latex International, and they tell you that the blend is 60% synthetic 40% natural, you just can't help but wonder what is in that synthetic. Unfortunately the bedding industry, for a long time now, has been playing games with the buying public as regards what is actually in their mattresses. The whole business about "naming conventions," not being forthcoming with the actual material in their mattresses, has driven people to the niche manufacturers, such as FlowBeds, Savvy Rest, SleepEz, and many others. If for no other reason than you can actually stipulate what you want the contents of your mattress to be. I bought an 100% all botanically grown latex mattress from FlowBeds. The latex seems to have a very soft buttery feel, and a very pleasant odor which dissipates over several weeks time. I kind of miss it as it smelled like a bakery shop, some folks have commented that it smelled like cookie dough, I rather liked it. But it just seems to be impossible to really find out the quality of a product once they begin mixing in other content. This message was modified Nov 2, 2009 by eagle2
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