Some basic information needed
Mar 1, 2010 3:33 PM
Joined: Mar 1, 2010
Points: 2
Hi I am planning to replace a California King mattress and box spring that we have had for some time and am totally confused by the choices. I've heard memory foam gets too hot...(live in Southern California near the beach). Is that correct? Are there ways of mitigating that? I have a custom made headboard which limits the overall height of the mattress. Are there adjustable frame options? I read in bed very often (since I don't sleep very well...that may change with a new mattress set but I would guess reading in bed will still be a priority. Are there mattress types that should be avoided for bed-readers? My husband is a stomach sleeper, I am side sleeper primarily with some back time. No real problems with back pain for either of us, although I have noticed a hip issue recently...stiffness/soreness, may be related to deterioration of the old mattress. We are both in our mid-60s and are moderately sized (not light, not really overweight...altho carrying a little more than either of us would like). Latex, memory foam, pocket coils are all very confusing. The Costco Emma looks interesting, the FloBeds, too, the SleepEZ, as well. Just a few. Would like to keep the price for bed and foundation to around $2K. I hadn't realized how many options there are...just the latex options are overwhelming. Then the thought of stuffing it ourselves??? What is the White Glove business? Comments? Advice? All thoughts will be gratefully appreciated. Thanks in advance!! Jade
Re: Some basic information needed
Reply #9 Mar 4, 2010 12:46 AM
Joined: Aug 17, 2009
Points: 542
SleepEZ and their claim that they offer unlimited layer exchanges during the 90 days does not conform to their websites stipulations.

Look here.   http://sleepez.com/warranty.htm

This has come up recently in another thread and we have been told that what MissMac is reporting regarding this subject with SleepEZ is now correct. I do not want to be misunderstood, I am not accusing SleepEZ of double dealing or anything wrong. However, I like to have my contractual relationships in writing, and not just verbal. So if it were me, and I wanted to purchase a SleepEZ mattress, I would write them an e-mail and ask them to send back to me in writing via e-mail a confirmation of this new policy.

As I stated before if they are now allowing unlimited exchanges for free, (other than shipping costs), of layers during the first 90 days then they need to change their website because I would thank that they are losing business.
Re: Some basic information needed
Reply #10 Mar 4, 2010 6:36 AM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
eagle2 wrote:
SleepEZ and their claim that they offer unlimited layer exchanges during the 90 days does not conform to their websites stipulations.

Look here.   http://sleepez.com/warranty.htm

This has come up recently in another thread and we have been told that what MissMac is reporting regarding this subject with SleepEZ is now correct. I do not want to be misunderstood, I am not accusing SleepEZ of double dealing or anything wrong. However, I like to have my contractual relationships in writing, and not just verbal. So if it were me, and I wanted to purchase a SleepEZ mattress, I would write them an e-mail and ask them to send back to me in writing via e-mail a confirmation of this new policy.

As I stated before if they are now allowing unlimited exchanges for free, (other than shipping costs), of layers during the first 90 days then they need to change their website because I would thank that they are losing business.

I basically agree with Eagle2 - SleepEZ seems to be in the process of changing their policy. I noticed on their web site that they now offer an exchange policy on "components" or latex layers with a 20% restocking fee. I think they are in the process of changing things, but I'd like to see it all worked out so that what they say on the phone matches what is said on their web site.
Re: Some basic information needed
Reply #11 Mar 4, 2010 4:06 PM
Joined: Jan 16, 2010
Points: 45
I have the Sleep Science Emma and yes it can get hot, but you should be able to mitigate some of that with a mattress protector that limits how much you dig into the foam.

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