stay away from serta
Mar 31, 2008 2:40 PM
Joined: Mar 31, 2008
Points: 2
"hammock" problem; foam mattress, 2-1/2 yrs old. problem started almost immediately. serta has an answer for everything--even to the point of rewriting the laws of physics. 5-1/4 inch sag is "acceptable" and "normal."shoddy product, shoddy company. STAY AWAY. will not honor warranty; do not give these people your money. i have filed with consumer protection office. can provide details.
Re: stay away from serta
Reply #5 May 7, 2008 9:17 PM
Location: L.A. area
Joined: Jan 18, 2008
Points: 1161
cloud9 wrote:
[edit]   Check out threads by Jimsocal which detail this process. You can probably save money and end up with a better and more comfortable product by replacing the PU foam with high quality HR foam, latex or visco. And it will last a lot longer. That's why a sturdy innerspring unit is the most important element of the mattress you buy. A high quality innerspring unit really will last at least 20 years and you have a solid foundation to build a customized mattress on after the PU foam fails.


ALL "S" brand mattresses are junk, in my humble opinion.

See my thread here about the cheap junk Sealy fills their mattresses with, and how to do surgery on your mattress, fill it with high quality HR Foam and/or latex.

http://tinyurl.com/4mnmx9

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