stay away from serta
Mar 31, 2008 2:40 PM
Joined: Mar 31, 2008
Points: 2
"hammock" problem; foam mattress, 2-1/2 yrs old. problem started almost immediately. serta has an answer for everything--even to the point of rewriting the laws of physics. 5-1/4 inch sag is "acceptable" and "normal."shoddy product, shoddy company. STAY AWAY. will not honor warranty; do not give these people your money. i have filed with consumer protection office. can provide details.