"They make S-Brand Mattresses 'MUCH' better today than 3-4 years ago" - Sales guy just today
|
Hi, everyone. Looking for a 'plan B' to fall back on in case we can't get our Flobed to work, I talked to a sales guy at a store that sells S-brand mattresses today. Wanted the sales guy's opinion about the 'firmest, built like a tank to last a long time that I can put toppers on' mattress and he actually said (hope you're all sitting down for THIS one): "Oh, the S-brand mattresses today are built 'MUCH' better than they were 3-4 years ago. NOW, they're building them to last a LOT longer than that 20-year old mattress you're replacing. They just don't break down, and you can expect a LOT of service from them". And then this gem: "You absolutely don't want to put a topper on the bed - THAT will wear out and you'll replace it. You want the comfort layers - like the FOAM - INSIDE the bed" (um, yeah. Sure). After my side stopped hurting from laughing so hard, I figured I'd come here and ask you guys.. Is this the biggest pile of BS you've heard yet this year? Or has something 'truly' changed with the S-Brands that we're just not yet aware of? Now, this company has been pretty good to work with on other occasions and I think they're generally a good bunch of guys. But I've found the quality of the experience and..sorry..'truthfulness'..DEFINITELY depends on the rep you are talking with..there's some good ones..and some obviously not so good ones. What do you all think? Is there some big change toward 'better' mattresses from the S-brands in 2011/2012 models? And are all the reports of collapsing PU foam, etc just a thing of the past? Or is this just another "will tell you ANYTHING to make the sale" situation? |
Re: "They make S-Brand Mattresses 'MUCH' better today than 3-4 years ago" - Sales guy just today
| Another good scripted line came when I was inquiring about a bed and stated I had never heard of that brand. Salesguy immediately explains that a company making such a quality item needn't advertise. He compared the beds to luxury cars, saying that Jaguar and Rolls Royce don't advertise either. Whatever. |
Re: "They make S-Brand Mattresses 'MUCH' better today than 3-4 years ago" - Sales guy just today
| My favorite comments sales people made when they were trying to sell us, was the warrantys. Half of them can't explain a warranty and what it means for it to be a limited one. In one store the owner even told us the warranty is just there to make you feel comfortable in buying the mattress. But if the mattress last two to three years, you got your money worth. Highly disappointing on how dumb they think we are. |
Re: "They make S-Brand Mattresses 'MUCH' better today than 3-4 years ago" - Sales guy just today
|
DoreenA wrote: Another good scripted line came when I was inquiring about a bed and stated I had never heard of that brand. Salesguy immediately explains that a company making such a quality item needn't advertise. He compared the beds to luxury cars, saying that Jaguar and Rolls Royce don't advertise either. Whatever. |
Re: "They make S-Brand Mattresses 'MUCH' better today than 3-4 years ago" - Sales guy just today
| I understand your point budgy, but this bed definitely was NOT from "really high end exclusive mattress makers". It was a Kingsdown - hardly high end. I just hadn't heard it of because I hadn't shopped for a bed in 20 years. From what I read later, the only thing about it that's high is the profit margin which is why this brand is pushed around here. |
Re: "They make S-Brand Mattresses 'MUCH' better today than 3-4 years ago" - Sales guy just today
|
oh....lol; sorry Doreen. Oh and to the OP yes, regarding mattresses this is the biggest pile of BS I have heard yet this year. |