Update - Returned Flobed & bought Stearns & Foster
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It has been a while since I've posted. I am happy with the bed I have now. Here is a summary of the entire saga: Flobed: I purchased a Flobed in early January. I got the setup that was indicated to be firm. It was too soft for me. I did several core exchanges to get super firm cores but still too much of a sag for my back. I returned it in April. Stearns & Foster: I bought a firm bed from Sears. If you don't like the bed, you can return it within 30 days, no questions asked. It definitely did not sag which was a big improvement but it was quite hard. I woke up with backaches because it didn't provide any arch support to my back. I had seen reviews of latex mattress toppers on this site and decided to order a 2" topper from foambymail.com. They definitely seem to have the best prices. They offered choices of a soft topper or a more firm one. I decided to order the firmer one. I've had it for about 2 weeks now and the bed is fantastic. No more backaches or other pain, still have great support and no sags. I may have been able to go with the softer topper as this one feels quite firm but I am very pleased and look forward to many years of comfortable sleep. And now a couple more comments about Flobeds. They were very pleasant to speak with. They gave me no hassles when I asked to return the bed. The only issues I had were related to getting reimbursed for core exchanges. It takes up to 3 weeks to get your money back but they often exceeded the3 weeks and I had to remind them several times that they owed me money. They returned the money for my original purchase but I had upgraded to 4 super firm cores during the test period. On top of the other refund requests I made, I had to request an additonal refund for $80 several times before I was reimbursed. |
Re: Update - Returned Flobed & bought Stearns & Foster
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Philip wrote: Eagle, Mostly, I am posting this reply to find out if someone is going to delete it. I frequent this forum daily and can't help but notice that anytime anyone says anything negative about Flobeds, you are there to defend the company. I remember reading that, as a rule, flobeds ( a sponsor of this site) doesn't allow their employees to actively participate in forum posts, but I have trouble believing that your last name could be anything other than Turner. I believe that Flobeds is a fine company, and I had trouble choosing between them and the company I eventually purchased my bed from. Why not let BobJ have a negative view about his bed. It actually balances all of the positive stuff and makes them seem more real. Philip Philip: No my name is not Turner. I am a retired, 72 years old male, and in no way attached to the mattresses industry. I am just a very satisfied Flobeds customer. It would seem that Bob J. has forgotten about this thread as he has not posted since June 13, so I thought it was obvious that my comments were in no way directed at him. This message was modified Nov 13, 2009 by eagle2
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Re: Update - Returned Flobed & bought Stearns & Foster
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I have to vouch for eagle2, he's not with flobeds. I think many of us have either dealt with or know others who dealt with flobeds and found them to have excellent customer service, that's all it is. |
Re: Update - Returned Flobed & bought Stearns & Foster
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Jim, Just curious, how can you vouch for Eagle? Are you guys off the site friends, or, are you affiliated with flobeds? |
Re: Update - Returned Flobed & bought Stearns & Foster
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Philip wrote: Jim, Just curious, how can you vouch for Eagle? Are you guys off the site friends, or, are you affiliated with flobeds? Philip: If you had done any real reading on this site you would know that Jim is most assuredly not associated with FloBeds. His principle and primary concern is with performing mattress surgery on his current mattress in an effort to acquire a sleeping surface that does not irritate his physical conditions. I'm going to address your "Curiosity", though it's absolutely none of your business. Jim and I have exchanged e-mails, that is all. Neither he, nor I, are associated in any way, shape, form, or fashion, with FloBeds, other than the fact, as I have stated many times on this forum, that I have purchased a mattress from them.
This message was modified Nov 15, 2009 by eagle2
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Re: Update - Returned Flobed & bought Stearns & Foster
| Really, I have appreciated Jimsocal and his contributions to this forum so much. His mattress surgery photos were amazing and he has been helpful to so many. He only posts about his own experiences and findings in looking for a good, pain-free night's rest. Isn't that why we are all here? |
Re: Update - Returned Flobed & bought Stearns & Foster
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Eagle, My last post was clearly directed at Jim's post just above mine. As Jim decided to "vouch" for your credibility, I pointed out that it would only be possible if he knew you personally or otherwise knew who was employed at Flobeds. I really didn't need you to respond to my "curiosity', as you put it, as my statement was directed to Jim. In your 200+ posts, you have constantly touted the quality of the Flobeds product, hence my question concerning your possible affiliation with them. As I stated, I have no problem with Flobeds, but even you must realize that there are other quality bedding companies. To answer your question, no, I do not work in the mattress industry. I also thought that "what's the best mattress.com" was about sharing information from individuals about their mattress experiences and not about putting down all bedding other than Flobed stuff. The internet sure is an interesting creation, right Eagle. |
Re: Update - Returned Flobed & bought Stearns & Foster
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Philip wrote: I also thought that "what's the best mattress.com" was about sharing information from individuals about their mattress experiences and not about putting down all bedding other than Flobed stuff. The internet sure is an interesting creation, right Eagle. Philip: If you're going to criticize someone, the least you can do is read everything they have said on the subject you're criticizing them about. If you would do that, you would find that I have been complementary as regards quite a few companies that are what I call, "Niche Market" companies. In other words, small companies selling to the public via the Internet, such as Habitat, SleepEZ, Savvy Rest, and Foam Sweet Foam, all of which have received varying degrees of complementary remarks from me. And yes Philip, you're right. The Internet is most assuredly an interesting creation. Why don't we enjoy it. |
Re: Update - Returned Flobed & bought Stearns & Foster
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Eagle, As to the internet.....I thought that's what we were doing. Have a great evening. Philip |
Re: Update - Returned Flobed & bought Stearns & Foster
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Philip wrote: Jim, Just curious, how can you vouch for Eagle? Are you guys off the site friends, or, are you affiliated with flobeds? Hi Philip. I can vouch for Eagle2 because I've been on here ever since he's been on here and he did not start out being a flobeds guy, not at all. He considered other companies and did a lot of research and thinking on it for a long time before finally deciding to buy a flobed. He's just very enthusiastic about them because after researching S company type spring mattresses he encountered nothing but a lack of "user friendliness" and a lack of disclosure about what materials are used in them. And after a long time he bought a Flobed and I think the fact that they have an opposite type of approach - full disclosure about the materials used and excellent pre-sale and post-sale customer service - has caused him to become a big fan. And why not? I also exchanged some emails with Eagle2 awhile back and I know enough about him to be sure that he did not come on this forum to first "fool" everyone into thinking he was considering many different mattresses for months, just so he could then become flobed's "shill"! He just happens to really like the company. If you go back and read ALL of his posts, from the time he started on this board, you surely will not believe he is a shill or otherwise affiliated with flobeds. Please don't make derogatory statements about the regular contributors on this forum. I think you will find that almost all if not all of the people here are very helpful and friendly. |
Re: Update - Returned Flobed & bought Stearns & Foster
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Hi Jim, <BR><BR>Thanks for the prompt response. This message was modified Nov 16, 2009 by Philip
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