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Greeting mattress experts and lurkers, I am a once-a-decade mattress buyer in need of assistance. Can anyone provide input for the Serta Icomfort foam mattress line? Specifically, I'm interested in the Revolution model king size. My initial search led me towards the Tempurpdic Rhapsody. However, many reviews suggest Tempurpedic's sleep "hotter" than spring or other foam mattresses. My wife is furnace so I dare not bring a mattress home which amplifies that issue. So, my next focus was the Simmons ComforPedic. My wife laid on every model and said they were "too springy" compared to the Tempurpedic and the iComfort. So we are down to one option right now, the iComfort. What I'm asking for help with is advice and comparison. The iComfort line of Serta is very, very new and this is possibly why there is no data or opinions on the internet. My heart is not set on the Revolution for $2,000 and I am genuinely interested in hearing advice and comments even if that information leads away from iComfort completely. Thoughts? Much appreciated, |
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Owner Icomfort Insight: First night and I am in so much pain......................Husband slept like a rock and 1st night loved it, no shoulder pain as with our previous pillow-top of 10 years.............wanted to switch from spring to foam/tempurpedic due to reaching 40's and the body needing more support during sleep.....Insight is the highest firmness, according to salesman. Went back to store purchased from and the first question was how warm/cold is your home......live in Michigan and temp changes often.............salesman indicated to give the 60-day trial to confirm that my satisfaction/back pain is still there....at this point want to return to my old mattress and receive my $1800 back, but of course the stipulations of returning a mattress will cost over $200+, so my great deal when purchased may now cost $$$$$..............went to store for Tempurpedic and high pressure salesman sold us on the Icomfort due to it's great deal and cost below tempurpedics prices............................will keep you posted....................how many weeks to really enjoy a good night sleep????????????? |
| My aches and pains took about 4 days to be relieved. I was in the same situation as you. I had to wait 15 days to do a comfort exchange and this friday we get our Vera Wang Natural Poise Super Pillow Top mattress. We didnt have any option for a straight up return. BTW, after 30 days, our insight feels like mush on my side. |
| Even if the aches and pains do go away I don't think that's enough to keep the mattress. I bought this mattress for the plushness. I saw that you mentioned that there is no "break in" time so it still won't get any softer. I could have purchased a much less expensive mattress for the same hardness of this darn iComfort. I actually bought this through JCPenney and they are willing to do an exchange at any time but are trying to get me to "stick it out" for a little longer. They can't resell used mattresses so it's money lost to them if I return it. |
| What happens is they send it back to serta but they are charged a fee. It goes under a comfort exchange as you can do so within 120 days. These beds are not comfortable in my opinion. I cannot wait for friday to go back to a normal mattress. |
| I very much agree; they are too uncomfortable. I was told by the lady at JCP customer service that information about it not being usable after a return. I wasn't aware that they are charged a fee. Please let us know how you like the Vera Wang mattress. I would genuinely be grateful for a quick review from you because I now need to start looking at new mattresses. Thank you so much for your help and insight. |
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TBH- If we had a choice to purchase from a different vendor, I would of chosen that. The only reason we chose to step up to the Vera Wang was because of limited choices. Out of what was left, it was the last one standing. It feels extremely comfortable "in the store." LOL. If we had our choice all over again, we would of stayed with Verlo. If anything goes wrong with Verlo, they will pickup the bed and adjust whatever it is for a fee. So lets say your pillow top is flat or the bed isnt firm enough, they are able to replace the material to make your bed newor firmer again. They make the mattress right in the store and you can choose exactly your comfort. Should of stayed local, I guess in 5-7 years we will have that choice to make all over again.
I will do a quick follow up on here for you regarding the Vera Wang, but I will do it in two parts. I will do one after 3 days(more of initial impressions, initital comfot, any smells etc.) and one after a week or two, as it takes a little time to get used to a new sleeping surface. Good luck to you. This message was modified May 3, 2011 by petes67bird
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| We have one night in on our icomfort insight king mattress. As far as early first impressions go, we are very disappointed. It is very very firm mattress, not what we recall from the showroom. Our purchase states we must sleep on it for 30 nights and then we can exchange to a different bed. I hope tonight is better, but first impression leaves us feeling a little sick about this purchase. I would advise others to not dip into the icomfort test pod. |
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Sleepright wrote: We have one night in on our icomfort insight king mattress. As far as early first impressions go, we are very disappointed. It is very very firm mattress, not what we recall from the showroom. Our purchase states we must sleep on it for 30 nights and then we can exchange to a different bed. I hope tonight is better, but first impression leaves us feeling a little sick about this purchase. I would advise others to not dip into the icomfort test pod. |
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The bed is just very hard, like sleeping on the floor. There is a faint smell, but I can live with that aspect. I suspect the smell will fade away as is the case with many new products that one buys now-a-days. I really don't want to be so harsh on my review after just one night, but I didn't think I was buying a new car with a break-in period. A bed should be comfortable on the first night, in my eyes. Temperature of the mattress is irrelevant. We are in the south, bed was delivered when it was 70F outside. I normally am a 'purchase after heavy research' type of person, but with iComfort, seemed like a rather safe bet - it is just a mattress after all, right? Straight up new foam bed with a slight twist (gel)? I wished I would have forked out the extra cash for a Tempur-Pedic - at least the approval ratings are in the 80% plus percentage range over many years, per most websites. I can live with those odds. Also, what is like contributing to our issue is the insight is just 8" thick and the firmest of all iComforts, to my understanding of the iComfort line. This message was modified May 4, 2011 by Sleepright
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| From my understanding, the Genius is the firmest as it is identical to the insight, but adds a 2-3 inch stiffer support foam in the middle. I was unhappy with the Insight because it feels as though it is breaking down and has lost 20% of its firmness. When you sit on the bed, you immediately sink in like there is absolutely no resistance left. The reason I asked about the smell was that we couldnt even enter our room the first 2 days due to the horrific smell. I live in Chicago, so it was only 40 degrees outside and it took a half a day for the bed to warm up and get softer. Good luck. I am getting a Vera Wang delivered this friday to replace this bed, we are so excited to be rid of this mattress. |