Mattress Forum

Susan

There is absolutely no smell whatsoever with this bed.

There is, however, a glitch: the delivery people that Sears uses had never seen these adjustable bases before, and were telling me that they could not set my bed up and that Sears was going to have to send someone else -- but this was after my old Serta Perfect Sleeper mattress and box springs had been carted out to the truck and gotten all wet (and probably pretty dirty, too) in the pouring rain. I told them that they were not going to leave me without a bed tonight.  I called the number on my receipt for Sears delivery and was told that they are not responsible for installing, only delivering and that I would need to arrange for my own installer. WTF? Like who, Mattress Discounters?

To be honest, the delivery people tried their best to set them up and get them working correctly, but they had not received any training and were here for about an hour reading the instructions.

I then called Serta and they reaffirmed that yes, Sears was responsible for the installation (of course). I just spoke with the sales person who sold me the bases who promises that they will get it sorted out. If I were strong enough to lift the mattress off the bed to get to the switches that are in the bases, I might be able to fix it myself. Actually, I can reach the one on the right side of the bed from underneath, but not the one on the left side of the bed. Additionally, it appears that the 0G function on the left base isn't functioning at all. 

I'll be back in a few days to update on the resolution of the bases and to give thoughts on how the Genius mattress actually sleeps. Despite the issue with the bases, I'm really looking forward to sleeping on my new mattress tonight.

The SleepEZ works well on the S&F box spring foundation.  The 10000 straight out of the box with F/M/S has nice support for me and nice softness.  I've been still comparing it with Tempurpedic Cloud mattresses at Sleep Train and my frequent visits there have  a couple salespeople wondering what I might buy.  I decided to get a Tempurpedic advanced ergo adjustable base.  Putting the latex on the solid base of the adjustable changed the response and bounciness of the latex, but it seems to have the same support and softness.

My right shoulder situation is real and very rare.  Not many have had shoulder surgery just to make it half way decent.  It made sense to get the adjustable base in hopes to sleep on my back more.  It feels pretty awesome to lay on the adjustable near the 'zero gravity' position.  I'm still not used to falling asleep in that position, but I can get some rest that way and I do like laying with feet and head up a little.

Last word about the SleepEZ mattress - it's a pretty good mattress.  No slouch at all.  It is certainly the best mattress I've had recently.  Would a Tempurpedic Cloud be better?  Don't know, but they feel pretty awesome in the store.

 

This is classic Sears lack of customer service - you get a different answer depending on who you talk to.  Classic.  I've heard it many times before with Sears.  They simply do not all know their policies.  Delivery claims they are not responsible for setup of your mattress and base.  Sad actually.

Hope it gets worked out though. 

I find a regular Tempurpedic Cloud to be more comfortable than an insight although the TP costs somewhat more.  Tempurpedic Cloud Supreme feels better than Revolution and the specs are better - TP - 2" support foam 2" super soft memory foam.  Revolution - almost 6" of 2 layers of memory foam.  No airflow channels in iComfort either. 

No comparison between the fixed foundations - the icomfort box spring has a tendency to sag (mine did).  I can't imagine a TP reinforced MDF solid top foundation sagging. 

I had a Revolution for 4 weeks - it slept a little hot.  I had a Sleep Innovations topper with gel memory foam for 1 night.  Wow, that thing slept way hot.

I suppose if one doesn't sink too much into an icomfort, they may not sleep too hot.

I might have done ok on an Insight, but the floor model I tried early on had sag issues.

 

It does appear that one of the adjustable bases just isn't functioning correctly -- sometimes it works, but often it doesn't. The other base works perfectly. I have been adjusting the switch settings and I was excited when I finally got the troublesome base to respond and go into 0G -- but like they say "be careful what you wish for"  -- and then it ended up stuck in 0G for 2 nights despite numerous attempts to reset it. For those that haven't experienced it, 0G is an amazingly comforable position with the head slightly elevated and the feet elevated higher than the head, but not the best way to be forced to sleep an entire night ... and I had two nights like that.

Finally and inexplicably, after the 2nd night I was trying the remote for what must have been the 100th time and stuck base responded again, and I was able to return both bases to a flat position and finally slept in a normal position last night. My husband returned from his business trip, so I had the help I needed to lift the heavy mattress and switch the malfunctioning base (which is also very heavy) from the left side of our sleighbed to the right, as we were wondering if interference from a nearby radio tower could be causing the problem. The result is still the same: one base that always worked continues to work reliably and flawlessly, and the other one mostly doesn't respond. Once I determined that it was set correctly and that it could respond but was still "acting up" I have mostly left it alone as it is better to be stuck in a flat position than in some other configuration.

I've been working with the salesperson and Sears is delivering a replacement base tomorrow. I've got my fingers crossed that this will fix the issue once and for all.

The Genius mattress still feels a bit hard to me but I haven't had any back pain and I am assuming that my experience will be similar to others here who found the mattress softened up after a bit. I do know that once that adjustable bases are working correctly that I am going to LOVE LOVE LOVE them. While I did get a bit too much of the 0G position, it is so very comfortable and I can totally see myself putting the bed in 0G to grab an afternoon nap in the future. It is a great position for easing strain on the back. I know I will also enjoy using the lounging and TV/PC settings, too.

And the massage function -- wow!  I had thought that the massage might be a bit cheesy because in the showroom it did remind me of the "magic fingers" from some of the motel rooms my family stayed in when I was a kid. The Motion Perfect massage has been a pleasant surprise as is it is actually very soothing (and without any more elaboration on the subject, I will also add that it was also so very,very nice for when hubby got back home ... blushing.) I know, TMI!!!!

So, here's hoping that my struggles with getting the bases to work correctly will be over tomorrow when the new one arrives. I am feeling optimistic and am still happy about the purchase so far.

I actually sell Icomforts, the way the Genius is made does make for a much more firm bed than all of the other Icomforts.  If you like firm, but wish still for great support you might try the Insight.  We've had the Genius in for a short period of time, but most prefer the Insight over it.

Also, for others thinking the boxes are dipping, making sure you have a good solid frame.  If you were sold a new one, make sure all connections are made and tightly done.  Almost anytime we see a problem it's frame related.  I realize there are a lot of dealers out there, and lots of information, some bad and some good, but our practice is to provide a very heavy duty frame for only $38, powder coated, and double support down the middle to ensure a long lasting great frame.  Something so little in cost can damage the best of beds :)

From a dealers standpoint I will say that we still have not had one Icomfort returned.  We have had comfort exchanges to go softer or firmer, but all have been thrilled with the overall performance and sleeping well.  don't hesitate to ask me any questions.  If it's any thought at all, I had a 7 month old Perfect Day luxury bed that I gave to my sister in law to get the Icomfort Prodigy :)  yes I LOVE IT!!! (oh, and if you have never slept on an adjustible bed, you do not know what you are missing.  I would even go as far as saying I would subsitute a bit of comfort and go with the Insight, and add the adjustible rather than getting the prodigy flat.  Our price on that is $2574 for the queen.  Thanks and sleep well.

Doug

I don't really know which pattern of box spring rods the icomfort's come with.  Mine had the Simmons / Serta pattern and the Revolution twin at Sears Newpark had the Sealy / S&F pattern.
 

My icomfort Stabl base box spring sagged.  I had it on a $110 L&G heavy duty frame, 6 legs with heavy duty center rail on the twin setting.

The problem is the vertical support rods in the twins have a 3 - 2 - 2 - 3 pattern.  Between those two 2's, there is 8" gap between vertical support rods from head to toe.  There are surface rods criss crossing, but with 8" gap, they sag down a bit.   I wonder how much it would have sagged if there was no center rail on the frame.  Those center slats from head to toe are just not meant to bear all that weight.  I think they're only 1" thick wood, and wood bends.

I think Serta (and Simmons) should use the Sealy / S&F box spring layout which as vertical rods every 4", from side to side.  Not going to sag.

Thought that you wouild like to know that we purchased the I Comfort Revolution Queen two months ago. After 30+ years years on our old spring mattress, my wife was feeling the springs where ever she slept. While she has not been diagnosed with filbromyalgia, she has a nerve sensistivity that made laying on the old bed very painful.

 We have been totally happy with the I Comfort,especially noting that there is no reverberation when someone moves or gets on or off the bed. . While she has a hard time getting out of bed or pushing up to a sitting position, I have ordered the adjustable lift and are looking forward to it.

Will keep all updated, when it arrives.

"While she has a hard time getting out of bed or pushing up to a sitting position, I have ordered the adjustable lift and are looking forward to it."

Oh, your wife is probably going to love this! I am sure that you tested this out in the store, and the adjustable base will gently raise her to a seated position. And I would imagine that some of the other settings, such as the 0G, might also be comfortable for her ... I really hope so. 

I wasn't sure about getting the adjustable base at first, but even though it hasn't all gone smoothly for me, I am remain convinced that this is going to be a big quality of life enhancer.