Mattress Forum

Update.  I am sitting here waiting for my comfort exchange to arrive.  So I prepped the exchange by removing all sheets and the Protect A Bed cover off of the mattress.  The smell came right back and had to open the windows.  So Marmitenot, yes the mattress protector does hold the smell in a bit.  We were told when we bought it to leave it like they delivered it for a bit to "air" out the mattress per Serta reccommendations.  I am happy you dont have the smell as it really is unbearable at least for sensitive people like us.  I will update later once we get our Vera Wang.  Here is to hoping we get the mattress we like.  Good luck to everyone.

I am wondering how prevalent a "bait and switch" tactic is in the mattress market. I've read so many reviews on this forum where the model that someone tries in the showroom seems completely different from the mattress that is delivered. Is it possible that some dealers put out a model on the floor that is more "plush" than the actual model that is delivered? I had to wonder if something like that was going on when the store I bought a mattress from told me, the day of delivery, that they had sold "my mattress" to someone else, but had another one just like it across the valley that they could get for me the following day. Then when i refused that, they tried to "upgrade" my mattress, "for free," just to make me happy. I felt like I was being set up for a bait-and-switch tactic, especially since once I accepted delivery, there would be no way to return it. It was hard enough to get my money back as it was, and I had to fight tooth and nail.

I don't know - just wondering if something like the traditional bait-and-switch might be part of the shadier repertoir employed by some mattress dealers....

   Delivery came today on our Vera Wang Cal King Natural Poise Super Pillow Top.  They took back the Icomfort after really looking the mattress over.  For those of you who want to purchase an Icomfort and are basing it on the 120 night trial, be sure to get the mattress protector as the trial/exchange will be void if there are any stains or soiling.  Mattress right now is "airing" out, initial impressions are good, feels as though even though it is EXTREMELY soft/plush, it still provides a great amount of support that I was looking for.  The Icomfort conformed nicely to my body for about 3 weeks, and then it started to just sink/sag in without any conforming.  Hopefully the Vera Wang will be better, but only time will tell. I will post a review of the bed once I have enough time with it, at least a couple weeks. If anyone has any questions regarding either bed, please let me know and I will do my best to help you out.

I am so disappointed in this mattress and I believe that there should be a sort of disclaimer telling people that it may be quite a while for the mattress to soften, that is if it softens at all. I am much too young to have back and neck pain day after day. I haven't slept well since this mattress was delivered. I am not a "Debbie Downer" sort of person but without sleep I cannot function and I'm miserable. I spent 2 straight months last Summer traveling all over the world. I went all over South Africa, Europe, Great Britain, and Dubai. In those 2 months I had not one problem with an uncomfortable mattress. I'm a pretty tough cookie but I draw the line at this dreadful mattress. Getting a good night's sleep every night is an essential.

Return it at your first available date.  I am gonna be starting night number 3 on the Vera Wang Natural Poise Super Pillow Top, so far so good.   The first night I was a little sore, but only cause the mattress is so plush and soft.  So far the bed feels like you are really sleeping on a cloud.  It is really soft, you cant feel the springs at all and seems to be a good buy.  I am giving it more time until I actually do a review though as its only 2 nights thus far and things can surely change.   Here is to hope and I wish you all the best luck, sorry about your bad experience with the Icomfort. My issue with the bed is that the Icomfort lost its conforming ability and just sank in after 30 days.  Your problem is something different, maybe there is an issue with quality control on these mattresses as they are so new?  Who knows.

So it has been almost a full week on the Vera Wang. Initial impressions were that it is extremely soft.  The first 2-3 days I was worried that it may be TOO soft for me, but I am now warming up to the softness.  The pillow top is extremely soft but like all pillowtops, will probably flatten out over some time.  For right now at least, this appears to be a very soft, high quality bed.  Had some friends over this weekend who have a Memory Foam bed from Simmons and they fell in love with our new bed.  Everyone so far says it is so soft and comfortable.  The bed is REALLY soft but yet gives you just enough support.  We were a bit sore the first couple days from the switch, but I think some of it may have to do with the Rottweiler we sleep with in the bed lol.  Overall the Vera Wang is superior in comfort to the Icomfort series we have tried.  Now we just have to wait regarding the longevity of the mattress and the pillow top.  My last pillow top lasted 7 years (Simmons Beautyrest World Class), so I am not too worried about the longevity as it is supposed to be a soy based latex pillow top.