Serta Icomfort request for advice
Apr 10, 2011 8:51 PM
Joined: Apr 10, 2011
Points: 4
Greeting mattress experts and lurkers,

I am a once-a-decade mattress buyer in need of assistance.  Can anyone provide input for the Serta Icomfort foam mattress line?  Specifically, I'm interested in the Revolution model king size.  My initial search led me towards the Tempurpdic Rhapsody.  However, many reviews suggest Tempurpedic's sleep "hotter" than spring or other foam mattresses.  My wife is furnace so I dare not bring a mattress home which amplifies that issue.  So, my next focus was the Simmons ComforPedic.  My wife laid on every model and said they were "too springy" compared to the Tempurpedic and the iComfort.  So we are down to one option right now, the iComfort.  What I'm asking for help with is advice and comparison.  The iComfort line of Serta is very, very new and this is possibly why there is no data or opinions on the internet.  My heart is not set on the Revolution for $2,000 and I am genuinely interested in hearing advice and comments even if that information leads away from iComfort completely. 

Thoughts?

Much appreciated,
Bronson

Re: Serta Icomfort request for advice
Reply #35 May 11, 2011 9:04 PM
Location: Los Angeles
Joined: May 2, 2011
Points: 10
Thanks Dave for your response and expertise. After nearly 2 weeks my mattress has not softened at all. Believe me, I recognize that all mattresses will be an adjustment but sleeping shouldn't be pure torture. Putting the pain aside, I bought this mattress because of the plushness; it has not softened at all since its delivery. I have the Revolution so it should be exceptionally soft. This isn't just a matter of me not adjusting. It's a matter of false advertisement or, unfortunately, a defect in the product. I shouldn't have to sacrifice sleep for weeks or months until the mattress "breaks in."

I am so disappointed in this mattress and I believe that there should be a sort of disclaimer telling people that it may be quite a while for the mattress to soften, that is if it softens at all. I am much too young to have back and neck pain day after day. I haven't slept well since this mattress was delivered. I am not a "Debbie Downer" sort of person but without sleep I cannot function and I'm miserable. I spent 2 straight months last Summer traveling all over the world. I went all over South Africa, Europe, Great Britain, and Dubai. In those 2 months I had not one problem with an uncomfortable mattress. I'm a pretty tough cookie but I draw the line at this dreadful mattress. Getting a good night's sleep every night is an essential.

This message was modified May 11, 2011 by astinia
Re: Serta Icomfort request for advice
Reply #36 May 11, 2011 10:54 PM
Guest
astinia wrote:

Thanks Dave for your response and expertise. After nearly 2 weeks my mattress has not softened at all. Believe me, I recognize that all mattresses will be an adjustment but sleeping shouldn't be pure torture. Putting the pain aside, I bought this mattress because of the plushness; it has not softened at all since its delivery. I have the Revolution so it should be exceptionally soft. This isn't just a matter of me not adjusting. It's a matter of false advertisement or, unfortunately, a defect in the product. I shouldn't have to sacrifice sleep for weeks or months until the mattress "breaks in."

 

I am so disappointed in this mattress and I believe that there should be a sort of disclaimer telling people that it may be quite a while for the mattress to soften, that is if it softens at all. I am much too young to have back and neck pain day after day. I haven't slept well since this mattress was delivered. I am not a "Debbie Downer" sort of person but without sleep I cannot function and I'm miserable. I spent 2 straight months last Summer traveling all over the world. I went all over South Africa, Europe, Great Britain, and Dubai. In those 2 months I had not one problem with an uncomfortable mattress. I'm a pretty tough cookie but I draw the line at this dreadful mattress. Getting a good night's sleep every night is an essential.



Return it at your first available date.  I am gonna be starting night number 3 on the Vera Wang Natural Poise Super Pillow Top, so far so good.   The first night I was a little sore, but only cause the mattress is so plush and soft.  So far the bed feels like you are really sleeping on a cloud.  It is really soft, you cant feel the springs at all and seems to be a good buy.  I am giving it more time until I actually do a review though as its only 2 nights thus far and things can surely change.   Here is to hope and I wish you all the best luck, sorry about your bad experience with the Icomfort. My issue with the bed is that the Icomfort lost its conforming ability and just sank in after 30 days.  Your problem is something different, maybe there is an issue with quality control on these mattresses as they are so new?  Who knows.

Re: Serta Icomfort request for advice
Reply #37 May 15, 2011 5:59 AM
Location: Los Angeles
Joined: May 2, 2011
Points: 10
Thanks. I am so glad that you're (so far) happy with the Vera Wang. I have now moved onto the ground and am using a sleeping bag. haha. It's sad, really, but it's actually more comfortable. I have to wait 30 days before I return it. I only have 13 more to go. Huzzah! I am counting down the days. I will look back on this experience as a little mattress adventure. :) In the future, I will wait until a newer product is more established and has more reviews, no more experimenting for me!
Re: Serta Icomfort request for advice
Reply #38 May 15, 2011 11:33 PM
Guest
Hi,

 

So it has been almost a full week on the Vera Wang. Initial impressions were that it is extremely soft.  The first 2-3 days I was worried that it may be TOO soft for me, but I am now warming up to the softness.  The pillow top is extremely soft but like all pillowtops, will probably flatten out over some time.  For right now at least, this appears to be a very soft, high quality bed.  Had some friends over this weekend who have a Memory Foam bed from Simmons and they fell in love with our new bed.  Everyone so far says it is so soft and comfortable.  The bed is REALLY soft but yet gives you just enough support.  We were a bit sore the first couple days from the switch, but I think some of it may have to do with the Rottweiler we sleep with in the bed lol.  Overall the Vera Wang is superior in comfort to the Icomfort series we have tried.  Now we just have to wait regarding the longevity of the mattress and the pillow top.  My last pillow top lasted 7 years (Simmons Beautyrest World Class), so I am not too worried about the longevity as it is supposed to be a soy based latex pillow top.  

This message was modified May 15, 2011 by
Re: Serta Icomfort request for advice
Reply #39 May 17, 2011 6:24 PM
Joined: May 3, 2011
Points: 4
jscharter wrote:

Owner Icomfort  Insight:

 

First night and I am in so much pain......................Husband slept like a rock and 1st night loved it, no shoulder pain as with our previous pillow-top of 10 years.............wanted to switch from spring to foam/tempurpedic due to reaching 40's and the body needing more support during sleep.....Insight is the highest firmness, according to salesman.  Went back to store purchased from and the first question was how warm/cold is your home......live in Michigan and temp changes often.............salesman indicated to give the 60-day trial to confirm that my satisfaction/back pain is still there....at this point want to return to my old mattress and receive my $1800 back, but of course the stipulations of returning a mattress will cost over $200+, so my great deal when purchased may now cost $$$$$..............went to store for Tempurpedic and high pressure salesman sold us on the Icomfort due to it's great deal and cost below tempurpedics prices............................will keep you posted....................how many weeks to really enjoy a good night sleep????????????? 



Re: Serta Icomfort request for advice
Reply #40 May 17, 2011 6:38 PM
Joined: May 3, 2011
Points: 4
Insight I comfort King size owner 2+ weeks later...............husband still has no problem with the mattress, he likes it, he was a very hot sleeper with the pillow-top and with the icomfort has not had one hot night sleep, much nicer to cuddle with....................I have noticed and have come to the realization of giving time with such a drastic change from pillow-top to memory foam....................the tossing and turning does not effect my husbands night sleep I do every night, as did our pillow-top.........I am getting use to the firmness and do wake up rested.......do I love my insight icomfort as much as my husband,  NO................but am willing to give it time due to the huge difference between the pillow-top comparted to the memory foam feel...............I would be willing to try the less firm i comfort but for the return price may not be worth it to possibly get the same effects....................and spend $1000 just to see if a little more cushion will satisfy my night sleep.........
Re: Serta Icomfort request for advice
Reply #41 May 19, 2011 3:36 PM
Joined: May 19, 2011
Points: 2
 I personally sleep on an IComfort and LOVE it and had it for the last 5 weeks. Serta backs their bed with a 25yr warranty and 15 full replacement on body impressions. The reason I like my IComfort is due to the 70% memory foam with 30% Gel. Gives great air flow system taking away from sleeping hot. Remember when buying a foam/memory foam mattress. Pay attention to the thickness of the foam and what is in all layers compared to the weight of what your body is. If you are a bigger person sleeping on the lower end of a memory foam mattress then you will have a problem with dropping down to low thru the memory foam and onto the base foam. 
Re: Serta Icomfort request for advice
Reply #42 May 19, 2011 6:54 PM
Joined: Sep 11, 2007
Points: 116
SleepSpecialist wrote:

 I personally sleep on an IComfort and LOVE it and had it for the last 5 weeks. Serta backs their bed with a 25yr warranty and 15 full replacement on body impressions. The reason I like my IComfort is due to the 70% memory foam with 30% Gel. Gives great air flow system taking away from sleeping hot. Remember when buying a foam/memory foam mattress. Pay attention to the thickness of the foam and what is in all layers compared to the weight of what your body is. If you are a bigger person sleeping on the lower end of a memory foam mattress then you will have a problem with dropping down to low thru the memory foam and onto the base foam. 

Nice plug for Serta ( any affiliation?).  Costco sells this bed for a lot cheaper.  The maker of Icomfort makes the same bed for Costco (Sleep innovations).  Look at the law label of both beds.  It'll say 'Made by Sleep Innovations'.    Costcos return policy is a lot better too when you decide to return it.  Hassle free.  Hope that doesn't ruin anyone's day.  It's the exact same gel memory foam as the toppers that costco sells also.  It compresses in short order.  I have a friend who likes to replace their's every few months from costco.

 

Re: Serta Icomfort request for advice
Reply #43 May 19, 2011 8:56 PM
Guest
Good_Sleep wrote:

 

Nice plug for Serta ( any affiliation?).  Costco sells this bed for a lot cheaper.  The maker of Icomfort makes the same bed for Costco (Sleep innovations).  Look at the law label of both beds.  It'll say 'Made by Sleep Innovations'.    Costcos return policy is a lot better too when you decide to return it.  Hassle free.  Hope that doesn't ruin anyone's day.  It's the exact same gel memory foam as the toppers that costco sells also.  It compresses in short order.  I have a friend who likes to replace their's every few months from costco.

 


That is the first thing I thought as well, straight from a person whose bottom line depends on the sale of this mattress.  I am sorry, but after 30 days, this mattress was already turning into mush.  The poster is correct, after doing some research, Costco as the exact bed under the NovaForm line for around 700 in king size.  I would not recommend this mattress to anyone.  Way too expensive for a low quality mattress.
 

Re: Serta Icomfort request for advice
Reply #44 May 22, 2011 6:07 PM
Joined: May 22, 2011
Points: 9
Ok, here's a question for the last two posters. Before I actually ask the question, here is my situation...I am currently looking to buy a memory foam mattress and after doing a fair amount of reading, I have narrowed my choices to three brands: the Serta iComfort, the Costco Novaform Gel memory foam, and a Dynasty Mattress 12" memory foam (Dynasty Mattress appears to be a cheaper alternative to the Tempurpedic and gets excellent reviews on Amazon). Now common sense dictates that if the iComfort is indeed a rebranded Novaform and both mattresses are made by the exact same company (Sleep Innovations), then I would obviously choose the Novaform over the iComfort and save several hundred dollars while getting the exact same mattress.

Having said that, I decided to visit a few mattress stores to look at the iComfort in person and check out the labels. All of the iComfort labels stated that the mattresses were made by Serta, NOT Sleep Innovations. I didn't see any information anywhere on the labels to indicate that Sleep Innovations had anything to do with the mattress. So where did you guys find that information? I would prefer to spend no more than several hundred dollars on a good quality memory foam mattress that'll last at least several years. If the iComfort is indeed a repackaged Novaform, then my choice will be narrowed down to the Novaform vs. the Dynasty Mattress. I'd appreciate any feedback or advice! 

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